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Good news for all! The CaseTrust-SVTA scheme is going to be officially launched from 1st July onwards - I just attended the press conference this morning. Anyway, Christopher Tan from ST has already posted the write-up online here, and I've put it in this post for all of you to reference from. ----- June 24, 2009 CASETRUST SCHEME 39 motor traders join By Christopher Tan SENIOR CORRESPONDENT Case president Yeo Guat Kwang said the scheme is not bent on dispute settlement, but is one that is 'dispute-avoidance'. -- PHOTO: BT THE motor industry, which accounts for the second highest number of consumer complaints here, has launched a scheme to lead car buyers to trustworthy dealers and away from the 'black sheep'. From July, buyers can zoom in on 39 firms in the so-called CaseTrust scheme started by the Consumers Association of Singapore (Case) and the Singapore Vehicle Traders Association (SVTA). The cohort represents about 5 per cent of all authorised distributors, parallel importers and used car traders here. The 39 were among 66 which applied to be accredited but did not meet the requirements. These include having in place a transparent and fair buyer's agreement and an insurance bond of $50,000 which will be used to settle any customer disputes that might arise. But Case president Yeo Guat Kwang said the scheme is not bent on dispute settlement, but is one that is 'dispute-avoidance'. But should disputes arise, the CaseTrust programme has a mediation process in place. It will be chaired by five members, including Mr Dennis Lim, a former magistrate. SVTA president Neo Nam Heng hopes all motor traders will strive to join the CaseTrust scheme. The first 39 firms, largely parallel importers, are: # Acfas Auto; # Alfa Credit; # Apricar; # Autopoint Motoring; # Autorich; # BKW Automobiles; # Car Times Automobile; # Cars & Stars; # Chai Giap Auto Trading; # Chicago Associates; # Convince Auto; # Good Year Automobile; # Hoe Beng Auto Trading; # Lake View Credit; # Lay Auto; # M9 Automobile; # Mayfair Motoring; # Motor-East; # Motor-way; # Omnicars Automobile; # Pang's Motor Trading; # Prime Cars Credit; # Prime Motor & Leasing; # RTMT Motor; # Shuang Hup Credit; # Starbright Auto; # Swee Seng Motors; # Tan Motor Car Enterprises; # Tan Wei Auto Trading; # Tay Motor & Credit; # Teck Wei Credit; # Thiam Heng Motor; # Think One Automobile & Trading; # Village Credit; # Vincar; # World of Wheels; # Yong Chuan Motor Trading; # Yong Lee Seng Motor; # Yuni-Ku ---- Just a curious question, how do you all feel about this CaseTrust-SVTA scheme? Do you all feel more assured? Any issues with any of the traders listed here (please do not name names, just comment only)?