Search the Community

This is what they do while issuing a ticket. so don't use excuses like: - i got put coupons but auntie never see, - auntie see my timing wrongly, - I wasn't at that particular lot at that particular time, - etc.......... so what other excuses still can be used har?

If I were her, I would just terminate the plan. What can they do? Send me lawyer letters for the termination fee? If I ignore those letters, what can M1 do? I doubt they would escalate the matter by going to court for a paltry termination fee. This is a clear-cut case of a buyer not receiving the services he paid for from a seller. The buyer is justified to terminate the contract. Poor coverage but telco won't waive termination fee I AM an M1 mobile user and have been experiencing 'no service' or 'network lost' due to the weak network coverage both at home and in the office, which is in the west of the island. It is common for me not to be able to send SMSes, make or receive calls and have no Internet connection. At times, I cannot even find the M1 service under the 'carrier' option of my mobile phone. It has been more than nine months since I gave feedback to M1 on the weak coverage. I have written to and called M1 countless times. In September last year, M1 advised me to download an application to test the connection speed. I gave them the results but no action was taken. In December, M1 sent two engineers to my office to check on the signal strength. I was told that I would receive the results in a few days but I did not hear from anyone. In March this year, I called M1 and was told there was an enhancement plan in place. It would, however, take some time as they needed to get the necessary approval and so on. When asked how long it would take, M1 was unable to commit and only said they would update me. I called them again last month and was told that there was no enhancement plan at all. I decided to terminate my mobile line, and requested waiver of the penalty fee due to early termination of my contract. However, while M1 acknowledged that the coverage around my home and office area is weak, and that they cannot do anything about it, they are not prepared to grant me the waiver because of their business guidelines. Agnes Neo (Ms)

Got chance to waive fine IF tell the truth ?? yesterday was the first time i went to Kallang Leisure Park. so i set my gps on my nokia phone and let it guide me to the place. when i was near my destination, i took an early turn and ended up in the drive through KFC and the ERP barriers went up and then i went around the building and then exited and continued to follow the gps guidance again. finally, i reach the side entrance of kallang leisure park and then parked at the open carpark and went to Mega. after 15 mins, felt abit funny and decided to go outside to look at the carpark signs and was alarmed when i saw that there was no free sunday free parking. quickly went over to my car hopping to be able to put a coupon but the summon slip was already there under the wipers. do you think will got chance to waive or reduce the fine i i write in and tell them that i genuinely did not know about the parking requirements ? actually i was abit blur after i made the wrong turn at the KFC and kept thinking that the ERP parking gantry at the KFC was for the Leisure park, that's why i just up and walked away. Only when i saw the basement car park at the shopping center then i felt something amiss.