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Volkswagen Owners Voice Grievances At Volkswagen Group Malaysia Headquarters Nearly 50 disgruntled Volkswagen owners gathered at the steps of Volkswagen Group Malaysia’s (VGM) headquarters in Bangsar earlier today to voice their complaints about the poor after sales experience and unreliability of their Volkswagen cars. Executives from the company were present at the lobby to listen to the complaints brought forth by the group. According to the co-organiser of the gathering, Ben Yeo, the group is demanding that VGM would be able to deliver a product that is safe and reliable, as well as improve their after sales service. “We feel cheated about the warranty and safety, a number of Volkswagen owners have had to change the engines and replace the clutch pack in their cars in the span of less than two years,” said Yeo. “Furthermore some of us had our warranty voided by the manufacturer due to minor overruns in the car’s service interval.” Co-organiser Leon Loke claims that his warranty for his Volkswagen Passat CC was voided for exceeding it service interval by a margin of around 1,000km. "A lot of customers including myself would have to book our cars in for service a month in advanced as there are no available slots for me to do so earlier," said Loke. Another owner who identified himself as Mr Low claims that his 2012 Volkswagen Polo 1.2 TSI has been experiencing a multitude of problems ranging from improper replacement parts to unsatisfactory repairs done by his car’s service centre. The group of owners also handed over a list of requests to the Volkswagen management. Their list of requests includes a warranty extension to 10 years for the engine and gearbox, and no voiding of the warranty for mileage overruns under the tolerance of 3,000km. “The reliability issues of the seven-speed dual-clutch gearbox are already acknowledged by Volkswagen in China and they have extended their warranty coverage to 10 years. We on the other hand are still left with a 5-year warranty coverage,” explained Yeo. “All we are asking for is a fair treatment from VGM.” The owner demonstration was started and organised on the “VW DSG 7 Defects Community” Facebook group. The group was started by disgruntled Volkswagen owners in May last year, and has so far attracted more than 2,000 followers to date. Yesterday VGM released a statement on steps the company would be taking to improve its after-sales service, whereas its new managing director, Christoph Aringer, is well aware of issues on reliability and after-sales service plaguing Volkswagen owners in Malaysia. According to Aringer, the company are already taking steps to address to improve the company’s after-sales support both in terms of customer care and warranty claims. Volkswagen says issues related to the 7-speed DSG transmission have already been addressed by last year's recall in Malaysia, and assures its customers that all new Volkswagen models are not affected by any transmission reliability issues. The after-sales grievances experienced by Volkswagen customers aren’t exclusive to the German brand. We would also like to point out that fast growing brands such as Ford and Peugeot also experienced similar customer complaints alluding to the lack of after-sales capacity during their period of growth a number of years back. With a fast growing number of new customers, an unprepared after-sales network would be easily overwhelmed by the higher number of customers looking to send their cars in for routine service. Only in the past few years did Ford and Peugeot managed to turn their situation around after expanding their service network and hiring better trained after-sales personnel to meet the needs of their new customers. The question of whether VGM would be able to finally address its customer complaints would depend on the company’s actions and its relationship with its network of dealers. Those steps would take time to bear fruit, but it is crucial steps of the utmost priority nevertheless. http://www.livelifedrive.com/malaysia/news/view/92082/volkswagen-owners-voice-grievances-at-volkswagen-group-malaysia-headquarters

@porker, @turboflat4 Just couldn't seperate them even in jail ..... link: https://sg.news.yahoo.com/photos/saved-dogs-pictured-hugging-wait-photo-080104325.html

Hi Is there a good free Android app that can "stitch" videos together? Thanks.

CNA reports : Doctor, 3 patients charged with selling cough mixture illegally By Alvina Soh | Posted: 31 May 2012 1357 hrs SINGAPORE: A doctor and three of his patients have been charged with illegally selling cough mixture containing the pain-relieving drug, codeine. Dr Ho Thong Chew, 41, a registered doctor of Focus Medical Group in Ang Mo Kio Avenue 1, was charged with 35 counts of contravening the Medicines Act on Thursday. He allegedly sold 846 canisters of the codeine-laced cough syrup to three patients without a wholesale dealer's licence over five months from January 2011. Each canister contained 3.8 litres of the mixture. Dr Ho's case will be heard again on June 11. The other three accused are Yap Beng Keong, 37; Ng Yong Yi, 30; and Ng Jin Jie, 28. They were alleged to have sold the cough mixture which they bought from Dr Ho. Yap, who faces nine charges, allegedly bought 424 canisters of the cough mixture from Dr Ho and sold them in Geylang and Yishun between January and March last year. His case will be mentioned again on June 11. Ng Yong Yi, who faces 14 charges, is said to have bought 374 canisters from Dr Ho and allegedly sold them in Geylang from February to May last year. He will appear in court again on June 1. Ng Jin Jie, who faces 11 counts, allegedly sold 48 canisters he bought from Dr Ho from his flat in Yishun, between March and May last year. Ng told the court, through his lawyer, that he would plead guilty later on Thursday. Under the Medicines Act, it is illegal to sell medicinal products without a wholesale dealer's licence. Offenders can be jailed up to two years and fined a maximum of S$5,000. - CNA/wm The doctor future gone down the drain should he be jailed for the offences. The Medical Council will haul him up for hearing after court case. How he secure 846 canisters & each canister contained 3.8 litres of the mixture?

i did guard duty one weekend at night.... kena Gduty already suay, but the location was at one of the famous haunted tower (i think now no more there liao... new camp replaced my old camp).... whole nite dared not close my eyes.....

Warning: Doing this will cause your car to behave in unbelievable manner or even take off! Did anyone tried on auto car with both gas and brake pedal?

quite touching to see different races of our fellow Singaporeans standing together to protect our culture and traditions, just like the last time when we defended the cooking of curry and Malay weddings at void decks proud of our own Singapore culture (as well as religious and racial tolerance) in any case, the article is from Real Singapore, so take it with a pinch of salt... the website may be trying to stir something, but it's good to see Singaporeans stand together in times like this

Due for my shock absorber change, wondering if its necessary to change stopper and mounting together?

Asking question now also abit scare kena flame again anyway, those downlight (2 energy savings tube in each) at my living hall ceiling will always spoilt together... few of the sets happened this way... there wasn't any time only one tube inside spoilt.... any explanation to this ?

It's monday morning....everyone's a bit sian....so here's an interesting pic to share (i took this photo some weeks back)...same make, same color, all 3 parked side by side....what a coincidence

http://www.asiaone.com/News/AsiaOne%2BNews...010-304281.html Woman insists on marrying terminally ill Air Force technician SINGAPORE - Doctors told him he had only five years left to live, but his girlfriend insisted on marrying him anyway. And on Oct 8, the 30-year-old Republic of Singapore Air Force senior technician and Staff Sergeant finally gave up the fight against brain cancer after battling it for three years. Mr Ho Jian Heng was found to have Ependymoma, a rare type of brain tumour in 2008. If malignant, tumour cells can invade and destroy brain tissue. It can also spread to other parts of the brain. He and his then-girlfriend, Toh Yen Ling, then planned to marry two months later. 31-year-old Ms Toh, now Mr Ho's wife, told Lianhe Wanbao that her husband initially wanted to call off their wedding, fearing that she would find it hard to get a husband after he passed away. He also faced his condition fearlessly. "He never gave up and went for all the treatments no matter how difficult they were. He was very brave," she said. Ms Zhuo also said that her husband could not bear to leave her even when he was in the latter stages of cancer. "The last thing he said to me was that he hoped for me to take care of myself and that he regretted not being able to accompany me to live out our lives together." The couple got engaged on March 6, 2006 and was deeply in love. They stayed at Block 434, Ang Mo Kio Street 43. "We knew each other when we were studying. After we got married, he took good care of me and my family." "It's rare to find someone like him." According to Lianhe Wanbao, Ms Zhuo lost weight after not eating and sleeping well while caring for her husband when he was ill. The New Paper reported that the couple first met in 2002 when they were both studying in Ngee Ann Polytechnic, where they were studying telecommunications and engineering. Both of them joined the RSAF after graduating. Ms Toh left service in 2008. Booked a niche space beside husband Ms Zhuo also told the Chinese daily that her husband often reminded her on the things to handle after he knew of his condition. However, she refused to listen because she believed he had a chance of surviving. When she was handling his funeral matters, she decided to book a niche beside his urn so that they will be together forever. The niches happened to be numbered 30 and 31, his age when he died and her current age respectively. Ms Zhuo also said her dog seemed to sense that her husband had passed away and looked sad

Interested in learning how to ride a bike. Any like-minded guys around who wants to get a 2B license together? So many theory lessons now and its good to have some guys to talk c--k to during the lessons! I have enrolled but have not booked a date for my theory lessons.

Read this in Yahoo news and would like to share. Pai say, did not know how to get the video out so post the full link..... http://sg.news.yahoo.com/diet-coke-and-men...goes-wrong.html

Hi everyone, I am looking for people to drive up to Malacca on 14th June together. Anyone interested please reply

Wow another BTO project launched in Punggol... over the past years n months we have seen countless new residential projects (HDBs, ECs, Condos) launched in Punggol n sengkang..... and there r stil plenty of vacant land in these two areas siting down there, most probably they will turn into residential sites soon........ Traffic situation in Punggol n Sengkang right now is in a near-critical mess..... whether using CTE or KPE, or by upper serangoon, its already very jam during morning peak hrs as pple are going to the city area for work... So can HDB n LTA work together first and solve the current and anticipated future traffic woes, before selling the vacant lands to private developers or HDB itself to build more flats? and in turn create more pple and more cars..... They realy mus start building more roads, or do road widening at KPE like CTE.... dun just solve problem by increasing ERP...... even by increasing ERP oso wont solve the traffic problem.... otherwise, stop building flats in these areas, build more facilities instead...... my fren who live in punngol said he waited for 10 years b4 they finally build a community centre there..... i live in sengkang n is worried for the current jam at KPE (even b4 entering the tunnel)........ the worst is to come in years ahead as more flats are developed.

To all the knowledgeable bro and sis, My car's shocks are starting to leak, and I need to start considering replacing them. I was thinking of replacing the springs at the same time with a set that is slightly lower and maybe a tad harder to give the car better handling. This is a Wish, so it doesn't need anything fantastic, just a small improvement would be enough - I would also need to sneak it past the FC who would veto any drastic performance mods. Was just tinking that while got the car in pieces for shocks, may as well do springs as well and save on labour... Thoughts?

Hi, encountered the above problem with my Citroen Berlingo yesterday. The steering became very very stiff, to the point that it isn't even possible to drive to the workshop (had to tow) and the aircon also stopped working at the same time. What problem could I be looking at? Any belt system that hooks up the two?

any caught this drama serial on ch8? its from the production crew of Little Nonya. the actors/actress also from the famed Little Nonya. to me, its not as good as little nonya. i doubt this show is going to be a blockbuster

Hi guys!! With the good response to the group buy for the T-shirt, the nice peeps over at Vagsg are extending an invitation for us to join up in their upcoming meetup (or GTG as they usually call it) on the 13 August next Thursday at Kallang!! I will definitely try to make it.......who's on?? 1) Speeddemon

Brother and Sister, How is everybody? Hope you and your family are all well. Myself (NKPS) and brother Hiphiphoray are organising another visit to the Blood Centre at Health Science Authority Building beside SGH (Opposite Outram MRT Station) on 20 June 2008 (Friday) at lunch time 12pm to 1.30pm. Interested ? Please reply with your nick and PM either me or brother Hiphiphoray your contact number. FYI, we will organise such regular visits every 12 weeks or so. So if you are keen to donate blood but never seem to be able to remember when you are eligible for your next donation, do join us and "regularise" your future visits. This is, of course, entirely voluntary. But I do sincerely hope that you will consider giving someone this priceless gift. Do you know ? : Giving blood is entirely safe. It is impossible to catch any disease by donating blood as the equipment used is entirely disposable ie., it is used only once and discarded. Approximately 65% of the population in Singapore can donate blood. However only 1% of the population are donors. One full unit of blood can be split into components to help save up to four different lives Blood cannot be manufactured and it has to come from a human being. A typical blood donor should: • be 16 to 60 years old (parental / guardian consent is needed for 16 & 17 year old donors). • weigh at least 45 kg. • be generally healthy A doctor will run a few tests to ascertain your eligibility to donate. If this is your first time donating blood and you are not sure about the procedure, just let me know and I am happy to share my experience with you. If you know anyone else who may like to join and whom I have not inivited here, do lend a hand to help forward this mail to him/her. Hope to see you there. IMPORTANT : HAVE YOUR LUNCH FIRST before heading down. And BRING YOUR Identity Card along.

What are the things I can change together when I change timing belt? add power steering? etc?

Hey guys, Not sure if you're aware of the mega MCF photoshoot coming up this Jun 21st. I was hoping if we could have our own mini Skoda meetup as well and also get to meet some of the folks in MCF. More details here. http://www.mycarforum.com/forum/MCF_photo_...397591/#2397591

hi kakis, looks familiar?

So you thot HOSEY liew . So at night on the bed you started your operation but she like no reaction so you stopped. Anyway morning after she like v quiet. Then when she come back Singapore she claimed you molested her and she wanna report police. How like that har? Btw this is not me but the gal made out a blog on the incident.

Hey guys, Not sure if you're aware of the mega MCF photoshoot coming up this Jun 21st. I was hoping if we could have our own mini Skoda meetup as well and also get to meet some of the folks in MCF. More details here. http://www.mycarforum.com/forum/MCF_photo_...397591/#2397591