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Starting a thread to consolidate the sharing of SIM-only plan experiences and lobangs. Still 1 month+ left on my current M1 SIM-only contract and looking at what other players (telco and MVNO) are offering. Came across Zero1's 6u plan which seems pretty competitive, so putting this plan on my radar screen.

Today I just collected my TPG SIM card at Woodlands This is our nation 4th Telco Customer service is good and friendly I am surprised that the TPG LTE network is stronger than ST in woodlands Playing 8k or 4k video is so smooth...no lag at all Really good job for a new market player I attached a few pictures for reference PS. All brothers and sisters can sign up for their 1 year trial plan Thank you

PSA. Please check your devices in advance so as to minimize disruption before 3G network is officially retired. From GPS to security systems: Older smart devices may not work after 3G shutdown Source: https://www.channelnewsasia.com/singapore/3g-network-shutdown-internet-things-iot-smart-devices-3718556 Smart devices bought 10 to 20 years ago could be affected by the 3G network shutdown next year, an expert says. SINGAPORE: The shutdown of Singapore’s 3G network by end-July next year could affect a minority of Internet of Things (IoT) systems, and this is your reminder to check that your devices will stay connected. Experts do not expect the impact of the shutdown on individual consumers to be significant, as those who use personal smart devices are likely to have kept these up to date. But IoT equipment that was bought 10 to 20 years ago could be affected when mobile network operators Singtel, StarHub and M1 retire their 3G services, an expert said. IoT devices function by connecting to a wireless network. Their applications range from GPS navigation devices to security and alarm systems and environmental monitoring devices. Some of these devices rely on 3G mobile networks to transmit data, and may not be compatible with newer 4G or 5G networks. The 3G technology entered the Singapore market almost 20 years ago, and the next wave of 4G developments took place in the mid-2010s, according to the Infocomm Media Development Authority. IoT adoption accelerated in the past few years, when 4G adoption was already widespread. But National University of Singapore Associate Professor Tham Chen Khong said he would not be surprised if there was still “2 or 3 per cent” of IoT equipment purchased in the early 2000s. There is rapid growth in the deployment of IoT devices, robots, drones and other remotely managed devices in the manufacturing, warehousing and “smart urban” sectors, said Dr Francois Chin, head of the 5G & Beyond Programme at the Institute for Infocomm Research. IoT system components – such as certain sensors, industrial equipment and other machine-to-machine devices that use 3G technology – could be “significantly affected” by the network shutdown, he said. Organisations that depend on these devices for data collection or operations will need updates or replacements to ensure continued connectivity. But companies should also look at “future-proofing” their business operations and not just replacing devices, said Dr Chin. Telcos and IoT service providers told CNA they are contacting customers about network migration and upgrading or replacing their devices if connectivity is going to be affected. A Singtel spokesperson said only a “very small proportion” of its IoT customers use 3G, and the telco is working closely with them to facilitate migration to newer networks. M1’s IoT services are not affected by the retirement of the network as its 3G SIM cards are 4G-ready, a spokesperson said, adding that customers would need to ensure their IoT equipment can support 4G. The spokesperson added that many customers are already working with their partners to customise the hardware with compatible SIM card inserts. M1 has also been offering equipment refreshes by providing 4G- or 5G-capable routers to customers that do not require any hardware customisation. One service provider is checking the vehicle monitoring systems of luxury cars across Singapore to ensure that their SIM cards are compatible with newer networks. The SIM cards of most of these vehicles were issued in their country of manufacturing, said Mr Patrick Lim, director for group strategy at Ademco Security Group, which provides security and fire protection solutions. The car manufacturers may use older SIM cards to save costs. Ademco will be communicating with the manufacturers about this, including on whether vehicle recalls will be needed to upgrade the SIM cards, he said. Another group at risk of losing connectivity are the enterprises that choose to run their security and fire protection systems by themselves in-house after the service provider has set it up, said Mr Lim. With time, these customers may forget about the arrangements in place, and may not be up to date on the 3G network retirement, he said. While the proportion of such customers is not big for Ademco, it is “significant enough that I remember them”, said Mr Lim. He added that during the previous retirement of the 2G network in April 2017, some such customers on 2G connections experienced disruption.

A new virtual telco is in town. Gorilla Mobile, a Singapore-based MVNO that unbundles rigid mobile plans into flexible, on-demand features, is now available to Singapore’s PMETs and SMEs. Its main product offering is Switch25, is a SIM-only, no-contract Corporate Individual (CIS) or SME mobile plan that helps users convert unused mobile data of their plan into “Go Tokens”, which can be redeemed for later use for co-workers - Gorilla Mobile users and non-users regardless. At launch, Gorilla Mobile offers a S$25/month mobile plan with 20GB of local mobile data, 100 minutes of talk time, and 100 SMSes. Upcoming services like global roaming travel data, Digital International Direct Dialing (IDD), and Global Office Telephony will be rolled out over the coming months. Roaming data services will be available from October 2021 onwards, or when travel restrictions are lifted, while digital IDD will be available from September 2021 onwards. Its core feature, SwitchBack, is powered on blockchain technology, where stored Go Tokens from unused portions of the plan can be used to offset bills, purchase, or exchange for other in-app services like roaming data. The MVNO also has an app (iOS, Android) for users to interact with their SwitchBack features. Stored Go Tokens have no expiry date. Go Tokens can also be transferred to both users and non-users of Gorilla Mobile, as the tokens are accessible via its app. A prime example would be IDD calling, where non-Gorilla Mobile users can use the app and the tokens they receive to make in-app overseas calls without requiring a mobile subscription or a Gorilla Mobile SIM card. Founder and CEO of Gorilla Mobile, Xanne Leo, is a new player in the virtual telco industry with over 16 years of experience in the Southeast Asian financial services scene. She is also a co-founder of Infitinus Token, a blockchain-based storage app for safekeeping data. As a virtual telco, Gorilla Mobile operates on the M1 network for network coverage, and MyRepublic for Operating Support System and Business Support System enterprise telco managed services. Signing up for Gorilla Mobile Gorilla Mobile’s Switch25 plan is a SIM-only, no-contract plan that costs S$25 per month per user. It is available to all Singapore registered companies, Singaporeans, Permanent Residents, EPass, EntrePass and SPass holders aged 21 and above. Sign-ups are available via its website here. Both individuals and businesses are entitled to a S$50 Cash Bill Difference Reward as a pre-launch promotion. Users can submit their existing telco bills to see bill differences, and port in their existing numbers to a Gorilla Switch25 plan. Activating the issued Gorilla Mobile SIM card nets a maximum of S$50 in the user’s PayNow account (amount received depends on bill difference from Gorilla’s S$25 plan). Each individual can redeem up to five Bill Difference rewards, with a maximum port-in of five numbers. The campaign starts on 18 June 2021 until 18 August 2021, 11.59 PM. Gorilla Mobile’s social media handles can be found here (Facebook, Twitter, Instagram, LinkedIn). Its official homepage can be found here. Source: https://www.hardwarezone.com.sg/tech-news-gorilla-mobile-virtual-telco-pmets-and-smes-launches-singapore

https://www.hardwarezone.com.sg/tech-news-giga-enters-fray-singapores-5th-mvno-and-8th-telco-operator https://giga.com.sg/giga.aspx Giga goes live today - Singapore's 5th MVNO and 8th telco operator!By Zachary Chan - on 18 May 2019, 1:45pm Singapore is a small little island with an increasingly crowded telco market. If you think that three major telcos (with a fourth on its way), and four mobile virtual network operators (MVNOs) isn't already saturating the market enough, a brand new MVNO has just joined the ranks of Circles.Life, MyRepublic, Zero Mobile and Zero 1 today. The new player is called Giga, and it will be a StarHub MVNO like MyRepublic. Giga offers only a single plan: $25 for 25GB of data. What makes it compelling is that Giga is also offering 1,000 free SMS, 1,000 minutes of free talk time, free caller ID, free incoming calls AND 2-month rollover data! This means if you don't finish your data for any billing month, it can be carried forward at maximum for the next two months. And as an icing on the cake, no contracts. As a launch promotion, all new signups before 18th June will get 1 month free subscription. Additional data can be purchased on the fly in 1GB increments for $2 per 1GB. If you're a heavy Facebook/Instagram or Whatsapp user, you can purchase specific data packs tied to those apps at just $1 per 1GB. They also have an interesting Roaming option called Jetset giga! where you can buy 1GB of data for $5 that can be used in any of the 14 countries listed below on any network. It's not a very expansive list sure, but it can be quite useful if you travel within Asia alot. Giga is positioning itself as a fully digital operator, which means it will not have any physical presence, conducting business entirely through its mobile app. To do this, Giga will be the first mobile operator to implement Digital ID verification. Related video To sign up for the Giga service, you can download the Giga app right now, and follow the on-screen instructions (if you can't find it yet, here are the direct links: App Store or Google Play). You'll need your NRIC or Passport ready at this point as the app will ask you to take a picture of your ID and a selfie. This process is to match your face with that of your ID and ensure that you who you say you are during the sign-up process, and not using someone else's ID. You will also need to have a valid credit card to complete your sign up. Subsequent billing will be made to this credit card as well. When you're done, Giga will courier over your SIM card. They've partnered with GOGOVAN for this delivery service, and according to Giga, all SIM cards are supposed to be delivered within 24 hours. You can even track the delivery process through the app in real time. As a fully digital service, Giga is trying to make everything happen within their app, from real-time data tracking to account cancellation. Remember, Giga is currently a no contract service. In an attempt to appeal to the younger crowd, the Giga app is designed to be colorful and trendy. You can select a few custom avatars, which even has their own curated Spotify playlists to match their personalities. Even customer service is handled by an AI chatbot cat called Gino. You can ask him questions about Giga or tell you jokes (yes, I know I spelled joke wrongly, but Gino still understood what I wanted to say). Of course, you can request to speak to a real customer service person as well.

Source: https://www.hardwarezone.com.sg/tech-news-grid-mobile-mvno-cessation-service-no-more-6-december-2021 Singapore now has one less MVNO bumbling about. Grid Mobile today announced (7 October 2021) the cessation of its services, taking effect from 6 December 2021 onwards. According to its FAQ page, existing Grid Mobile users will be invited to port over (for free) to GOMO by Singtel (or Vivifi if you’re a CIS user). Further details are still in the works at the time of publishing, but Grid Mobile users are also allowed to choose a different MVNO/telco provider during its two months notice period. Grid Mobile users will receive more information via letter, at a later time. If a Grid Mobile user did not receive any e-mail or letter about their subscription, they may approach its customer service lines at the official website, or e-mail its support staff (e-mail address here). Grid Mobile was an MVNO that targeted young adults and millennials, offering 20GB of local data at S$17.90 per month. You may check out our past Grid Mobile coverage here.

source: https://www.theonlinecitizen.com/2021/07/08/set-top-boxes-soon-to-be-illegal-netizens-slam-telcos-for-expensive-subscription-fees/ The sale of set-top boxes that offer access to pirated movies and TV shows will soon be made illegals, according to proposed changes to the Copyright Act tabled in Parliament on Tuesday (6 July), The amendments, proposed by the Ministry of Law (MinLaw), plugs gaps to make it more difficult for retailers to evade legal action and are part of efforts to strengthen the copyright in Singapore. The proposed amendments mean that the owners of rights to shows or movies can take legal action against retailers of these set-top boxes. Individuals could be fined up to S$100,000 or jailed u to five years or both while companies can be fined up to S$200,000. Beyond that, the proposed amendments also apply to commercial dealings of works that infringe copyright via devices or services, including offers to sell such works. Learn more Essentially, rights owners can sue retailers who offer pirated content or even access to pirated content via devices or software. The offender could be ordered to stop sales of such devices and content or compensate the rights owners for losses suffered. It was noted by MinLaw that the Copyright Act as it stands does not account for recent technological developments such as set-top boxes of streaming devices. “As our current laws are silent on these new types of devices and services, including how they are imported and sold, there is some legal uncertainty regarding whether enforcement action could be successfully taken,” a ministry spokesman was quoted as saying to The Straits Times. The ambiguity is what retailers could take advantage of to make a profit from selling such devices while consumers are often misled into thinking that the content they are accessing is legal, said the spokesman. In some cases, consumers even pay a subscription fee which they believe goes to the rights holders of the content. The spokesperson noted that content providers, cable broadcasters and associations representing them have raised such issues to the Ministry before, highlighting the many ways that these devices have been sold and marketed. They added that whole court action has been taken against some retailed in the past, it “remains unclear, given the lack of explicit provisions on this issue” whether the Copyright Act can be applied to different scenarios. The proposed amendments to the Act would also hold retailers accountable even if they sell “clean” devices without streaming apps pre-installed but do offer to load them in for an extra fee or include instructions on how to do it. Retailers also would not be allowed to install such apps into a customer’s other devices like a smart TV which would enable them to watch pirated shows. MinLaw noted the changes are meant “to encourage consumption of copyright works from legitimate sources”. Other proposed changes are aimed at protecting creators. For example, one proposed amendment would allow creators of photographs, portraits, engravings, sound recordings and films to be the default first owners of the copyright, even if the work was commissioned. At the moment, the party that commissions the work holds ownership by default. With this change, creators are essentially placed in the same level as originators of other commissions works who have copyright ownership right from the start. However, a creator’s copyright ownership can be contractually waived. MinLaw noted that most of the provisions could kick in by November if the bill of amendments to the Copyright Act is passed in Parliament. Following the announcement of the proposed amendments, many netizens on the Mothership.sg and The Straits Times Facebook pages pointed out how the reason such devices are popular is that local TV providers are too expensive. Some even pointed out the “monopoly” these providers have on the market. Others complained that the content available from local providers are unsatisfactory. A couple of people noted that one way to curb piracy is to make content more accessible for consumers. Some noted that the timing of this is convenient and that there’s usually pressure from “monopoly companies” for the government to crack down on piracy. Several netizens sarcastically said the government should extend the ban to “empty” laptops, smartphones and computers as well since those devices also be used to access pirated content and software. One person also noted that the punishment for infringing the Copyright Act seems harsher than other more serious crimes. While another asked who was really to blame for this given that the boxes were allowed to be imported in the first place.

Just sharing my own experience with Circles after reading an article on Stomp. For those who are on Circles.life, please check ur month billing after deductions. Been using Circles for nearing 2 years. Past few months I've had extra deductions for overseas data usage. Usually just negligible few cents that many people may not find worth the hassle to contact them for refund etc... For the overseas data charges, during those period I was indeed in Malaysia but data roaming already set to off and also using msia sim card. Contacted Circles.Life via the app chat and was refunded without much issues. Recently signed mum up with Circles as she was complaining Starhub bill ex and only 3GB data (on starhub old contract plan). Some hiccups with the initial signup but all was resolved. Monthly bill was $18 and would be $18 for the next 1 year. All was good until this month she told me this month her bill $38. Found it strange why $18. Never exceed also. Upon checking her app, noticed that the unlimited data setting was turned on hence the extra $20. Contacted circles via the app again and was told we'll receive the rebate in the next billing. shall see. Just read this news on stomp also seems like not a one off. For my mum's case, it was automatically set to ON for the month of October. Glitch?? Mum doesn't use the app. As with all monthly auto deductions be it credit card, debit card or giro, please make it a habit to check your bank statement. https://stomp.straitstimes.com/singapore-seen/circleslife-gives-refund-after-stomper-finds-out-he-was-enrolled-in-unnecessary-add Circles.Life is performing a refund for a Stomper after he was automatically enrolled into an unnecessary add-on service that cost him an additional $20. Stomper Nautical said: "I terminated my line with another telco and ported over to Circles.Life. "Circles.Life has an $18 monthly subscription plan where I can get 20 gigabytes of data, so that got my attention and I subscribed to it on Oct 14. "Everything was great but after about three weeks, I received my bill. "I didn't select any of their Plus Options. The whole time I was subscribing and even before at the roadshows and websites, I never saw anything about this Plus Option. "Turns out, I was automatically enrolled in this service that gives me unlimited data. "Also, since my bill for the month of October should be pro-rated, I should be charged about $10 instead of $15. "I sent an email to Circles.Life on Nov 7 but didn't get a reply until yesterday (Nov 11). "They called me and apologised. They also said that they will waive the disputed charges. "I think they should be more transparent when it comes to billing. I was automatically enrolled and I don't even need that much data. "I only used about four gigabytes of data the previous month and my monthly subscription entitles me to 20, I don't need unlimited data at all. "What if other people were to be in a similar situation. "Some are not as tech-savvy or they may not have time to take note of these little details. Some people may find it troublesome to dispute these charges and would go ahead with paying for it. "I think it's unethical and Circles.Life should be more transparent in how they bill their customers." In response to a Stomp query, a Circles.Life spokesperson said: "We reached out to the customer via email and explained the situation. "We are also performing a refund for the disputed charge."

Singapore to start 5G roll-out by 2020: Iswaran SINGAPORE plans to start rolling out fifth-generation mobile network technology, or 5G, by 2020. Minister for Communications and Information S Iswaran confirmed the market's timeframe expectations on Monday, in a move that he said was "to maintain Singapore's competitive edge in connectivity". The Info-communications Media Development Authority (IMDA) "will launch a public consultation shortly" on regulatory framework and policy issues such as spectrum allocation, Mr Iswaran added. He was speaking at the Committee of Supply debate in Parliament, in a reply to a question from MP Ong Teng Koon (Marsiling-Yew Tee GRC) on the Republic's digital infrastructure capabilities. "The digital economy - streaming services, e-commerce and cloud computing - is built on the assumption of uninterrupted access to the Internet," Mr Ong had said. "Loss of connectivity can have potentially catastrophic business consequences ... What are our plans to ensure that our digital infrastructure is able to support our growing digital economy?" Mr Iswaran told the House in reply that "we aim to ensure that we have future-ready and globally competitive digital infrastructure, which is the bedrock of our digital economy". The minister noted that 5G is expected to be as much as 100 times faster than the present 4G systems, with up to 25 times lower latency or lag time, and as many as one million devices supported within one square kilometre - that is, 1,000 times denser than is now possible. "5G has the potential to fundamentally transform our businesses and the way they operate," said Mr Iswaran, pointing to "its capacity to handle many high-demand applications simultaneously". These could include network connectivity for self-driving vehicles, industrial automation and the Internet of Things, and nationwide sensor networks, he observed. Singapore's three incumbent network operators - Singtel, StarHub and M1 - have all kicked off 5G trials with industry partners, including a 5G pilot network in the one-north district, by Singtel and Ericsson. Meanwhile, the IMDA has been waiving the frequency fees associated with 5G trials since 2017. https://www.businesstimes.com.sg/government-economy/singapore-to-start-5g-roll-out-by-2020-iswaran 5G lai liao ...

If you haven't already received the shocking email from Circles.life today, well it's official on the news now. Circles.life to discontinue optional 20GB for $20 plan. I'm guessing there's something better coming up with competitors like Starhub etc launching 30GB no contract data plans etc. Singaporeans are so spoilt for choices now. Let's wait for the announcement on Thursday.

http://www.straitstimes.com/news/singapore/more-singapore-stories/story/myrepublic-could-be-singapores-fourth-telco-20140626 I wonder what color will they choose.... Pink?

https://www.thestar.com.my/news/nation/2017/10/31/msia-sees-biggest-mobile-data-breach-over-46-million-subscribed-numbers-at-risk-from-scam-attacks-an/ M’sia sees biggest mobile data breach Tuesday, 31 Oct 2017 By Royce Tan and Sharmila Nair PETALING JAYA: The personal details of some 46.2 million mobile number subscribers in Malaysia are at stake in what is believed to be one of the largest data breaches ever seen in the country. From home addresses and MyKad numbers to SIM card information, the private details of almost the entire population may have fallen into the wrong hands. Malaysia’s population is only around 32 million, but many have several mobile numbers. The list is also believed to include inactive numbers and temporary ones bought by visiting foreigners. With this leak, Malaysians may be vulnerable to social engineering attacks and in a worst-case scenario, phones may be cloned. It is also said that 81,309 records from the Malaysian Medical Council, Malaysian Medical Association (MMA) and Malaysian Dental Association were also leaked. The leak of the mobile data was reported earlier this month on online forum and news site lowyat.net, which reported that it was thought to originate from a massive data breach in 2014. Yesterday, the site “confirmed” that 46.2 million mobile numbers were leaked online. Lowyat.net founder Vijandren Ramadass told The Star that all information it received on the matter was handed over to the Malaysian Communications and Multimedia Commission (MCMC). Asked what sort of action would be needed, he said: “Telcos need to admit that this breach actually happened and should inform all their customers what should be done.” It is believed that the MCMC and police are collaborating on the investigation. Network and security strategist Gavin Chow said the most common social engineering attack examples were phone and messaging scams. “Scammers pretend to be someone calling or texting from the telco since they can prove they have the target’s personal details,” said Chow, who is with cybersecurity and malware protection company Fortinet. He added that the scammers would then try to trick the victim in various ways. These include transferring funds into their accounts and installing “telco applications” containing malware or spyware, which will be used to exploit the target in future. “The devices would likely not be hacked directly, but anyone with the data dump information and a little creativity may convince unsuspecting victims to install malware on their devices. “Users need to be alert when receiving calls and messages from strangers. Do not get tricked into sharing more personal details, transferring funds or installing apps,” he said. Technology strategist Dinesh Nair said there was not much that consumers could do, but they should change their SIM card, for starters. “Your name, address, phone number, the IMSI (international mobile subscriber identity) and the IMEI (international Mobile Equipment Identity), which are tied to your device are all out there. “I’m sure my data is there as well. People with really good technical skills will be able to clone someone’s phone and that’s the worst-case scenario,” he said. Dinesh added that while no one knew where the breach occurred, the fact that the details were out there pointed to a leak of some sort. “How it happened, we can’t tell but with so much released from different telcos at the same time, it must come from a single source,” he added. Bar Council cyber law and information technology committee co-chairman Foong Cheng Leong said assuming that the leak was after the enforcement of the Personal Data Protection Act 2010, there might have been a breach of the Act’s Security Principle by the data users. “The Security Principle requires data users to process personal data securely, but there is not much customers can do other than file a complaint with the Personal Data Protection Commissioner,” he said. Digi said in a statement that it prioritised the privacy of its customer data. “The authorities are looking into the matter and we’ll continue to support them,” the statement read. Celcom Axiata Bhd said it was “collaborating closely with the authorities to assist in the investigation”, a sentiment echoed by Maxis Bhd, which also said it “fully supports the investigation”. Representatives from U Mobile declined to speak about the leak, while representatives of TuneTalk could not be contacted for comments at press time. MMA president Dr Ravindran R. Naidu said a police report was lodged more than a week ago when news of the leak surfaced. “Of course, no system is unhackable. Even the US Department of Defence has been hacked. “However, we have been in the process of upgrading our IT system for the last year or so and the new servers will be more secure. “We will also be upgrading our operational security measures and introducing a new SOP for our staff to minimise the risk of a repeat of this episode,” he said. Related story: Data breaches nothing new, says expert

http://business.asiaone.com/news/smrt-works-omg-bid-spores-4th-telco SINGAPORE - Transport operator SMRT has announced that it will work with OMGTEL (OMG) to bid for Singapore's fourth wireless telecommunications (telco) carrier licence, according to local media reports. They never explain the rational. To make money from the Telco business and pay for the losses on the train service?

Good News M1 User! M1 is having their 17th anniversary celebration and will be offering free services to its mobile user on every Sunday in April. Free services includes Making Calls, Sending SMS and MMS. Look out for their 1 for 1 treats and special discount for the handsets. Source: http://www.straitstimes.com/breaking-news/singapore/story/free-calls-sms-mms-m1-customers-sundays-april-20140331

If I were her, I would just terminate the plan. What can they do? Send me lawyer letters for the termination fee? If I ignore those letters, what can M1 do? I doubt they would escalate the matter by going to court for a paltry termination fee. This is a clear-cut case of a buyer not receiving the services he paid for from a seller. The buyer is justified to terminate the contract. Poor coverage but telco won't waive termination fee I AM an M1 mobile user and have been experiencing 'no service' or 'network lost' due to the weak network coverage both at home and in the office, which is in the west of the island. It is common for me not to be able to send SMSes, make or receive calls and have no Internet connection. At times, I cannot even find the M1 service under the 'carrier' option of my mobile phone. It has been more than nine months since I gave feedback to M1 on the weak coverage. I have written to and called M1 countless times. In September last year, M1 advised me to download an application to test the connection speed. I gave them the results but no action was taken. In December, M1 sent two engineers to my office to check on the signal strength. I was told that I would receive the results in a few days but I did not hear from anyone. In March this year, I called M1 and was told there was an enhancement plan in place. It would, however, take some time as they needed to get the necessary approval and so on. When asked how long it would take, M1 was unable to commit and only said they would update me. I called them again last month and was told that there was no enhancement plan at all. I decided to terminate my mobile line, and requested waiver of the penalty fee due to early termination of my contract. However, while M1 acknowledged that the coverage around my home and office area is weak, and that they cannot do anything about it, they are not prepared to grant me the waiver because of their business guidelines. Agnes Neo (Ms)

starting thread for discussion.. it is justifiable since we don't have a stable 4G connection while we are at the ends of Singapore island?

extract from another site...I am also very puzzled with this method of squeezing $$ to generate revenue...read on My Point Termination fee not stated I WAS recently told by M1 that even though I had completed my 24-month home broadband contract, I would still need to pay a termination fee if I wanted to end the service. Why was the termination fee not made clear in the contract or on M1's website? Can the telco or the Infocomm Development Authority explain why there is a need for such a fee? Goh Hock Chai http://www.straitstimes.com/premium/...point-20131107 The Straits Times, Published on Nov 09, 2013 My Point Termination fee listed in form WE THANK Mr Goh Hock Chai ("Termination fee not stated"; Thursday) for his feedback on our fibre service, and have contacted him to address his concerns. The termination charge is listed in the application form for fibre services, which is signed by our customers. Chua Hian Hou Assistant General Manager Corporate Communications M1

Any website or anyone familiar? Try searching on internet but can't find anything.

err something come to mind about signing CON-tract and get mobile phone..... take for example the upcomg S4... lets say retailing at $998 If one were to buy without CON-tract, one pay $998 divide by 24 months= $41.58 per month over 24 months But if one were to sign the basic plan @ $38 per month and get the phone at $599.... then one pay $38 X 24 months + $599= $1511 divide by 24 months CON-tract= $62.96 per month over 24 months...... Every month pay extra $21.38 for 24 mths= $513..... Can get another phone....

The above woman (bank employee, aged 33) kena asthma during a telco's service disruption. She stopped breathing serveral times and is in danger of dying because of oxygen deprivation to the brain. The woman has been in a coma for 6 days and is in an ICU. Link To be fair, they also never explain how exactly the service disruption led to her coma. She could SMS her husband for help just fine

Im going japan at end dec. celebrating new year in japan with friends(itenery alr planned) but i wanna check. i got 2 lines. 1 st 1 sh. which is cheaper to use there

Hi, my hp contracts are up.. just wondering if there are any good catch for switching telcos for HP svcs? just a normal small time user but will be subscribing 3 lines for parents as well.

Why can't we be more responsible for our mistakes, like Japan? TOKYO: The president and five other top executives of Japan's biggest mobile phone operator will take pay cuts to apologise for a series of network troubles, NTT DoCoMo said on Friday. The firm admitted that it has struggled to deal with growing data traffic as smartphones boom in popularity, and pledged fresh investment to tackle the issue. President Ryuji Yamada will have his remuneration reduced by 20 percent for three months while the other executives will take a 10 percent cut over the same period. "I deeply apologise to our customers for the huge trouble," Yamada told a news conference. The cuts were "a clear means of taking responsibility for causing the series of network malfunctions, and leakage of personal information," NTT DoCoMo said in a statement. The company's most recent network problem came on Wednesday after the company renewed equipment to boost data processing capability, leaving 2.52 million subscribers offline for several hours. In December, it suffered disruptions to its smartphone e-mail service, leading to a system glitch in which e-mail senders' addresses were replaced by those of other users. The firm plans to invest 164 billion yen ($2.1 billion) by March 2015 to beef up its network and try to stabilise operations "in line with the rapid increase in the number of smartphone users," it said. NTT DoCoMo is trying to grab a bigger slice of Japan's expanding smartphone market, but faces stiff competition from rivals Softbank and KDDI, both of which offer Apple's hugely popular iPhone, which it does not. The firm, which is part of the Nippon Telegraph and Telephone group, separately said its net profit for the nine months to December fell 11.1 percent from a year earlier to 394.6 billion yen. Operating profit dropped 1.9 percent to 743.8 billion yen for the period on revenue of 3.17 trillion yen, down 1.1 percent. NTT DoCoMo slightly downgraded its full-year net profit forecast from 514 billion yen to 474 billion yen due to corporate taxation changes.

Hi Folks, I am switching away from M1 this May when my 2 years contract is finally up. Planning to change to an iPhone, will buy off the normal market and subscribe to a short plan first until iPhone 5 is announced. Which Telco provider should I take? Singtel or Starhub? What are the pros and cons?

Is it possible?