Incident happened 24th September when i was exiting carpark after just within 5 mins.
https://youtu.be/5thc92cuKYI
Was just moving out towards barrier behind a blue Taxi.
Kept a sufficient 1.5 car distance from the taxi.
After taxi exited, i proceed to move towards gantry (display was still showing "please slow down....."
Just upon approaching the display showed "Parking fee $0.00 Thank you!" which i proceed to exit when barrier was raised after acknowledging my vehicle.
Barrier dropped back half way while i was exiting.
Contacted HDB, they referred me to Ramky which was their vendor.
Ramky replied below
Now facing a vendor that insistent i am wrong and their barrier didn't hit me (though video clearly can hear the barrier hitting quite hard on my vehicle).Damage on windscreen and side weather strip, the chassis pillar also looks misaligned.