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I would like to share my Car Rental Experience overseas here so you guys will manage the situation better than me when you go for your holiday. Earlier this month, i hired a car with a reputable international car rental company for my Gold Coast holiday for 7 days. I picked up the vehicle from brisbane airport and returned it 7 days later after filling up at the airport back to full, when i returned the keys to the airport counter, i was told their system was down and they couldnt print a receipt for me. I asked if they needed the petrol receipt and they also mentioned it was not required as, if the petrol was not full they will billed it my credit card. I was abit late for my flight because i was stuck in the dreadful M1 highway along with the city bound brisbane traffic on a weekday morning despite leaving my hotel 4 hrs earlier, i decided to practice some trust and just leave it as such. As with our common practice of returning the hotel or rental car via keydrop. Guess you would have guessed by now my credit bill now came with some funny charges, the Singapore office told me the extra charges were due to 1) The car was returned 3 days earlier, so they would charge me more because i only used the cars for 4 days instead of the 7 days. My actual usage aside, this really takes the cake, coming from the business standpoint, if i booked the car for 7 days and PAID for 7 days, by returning on the 4th day, it is to the car rental company advantage because they could have made extra money by leasing out for the 3 days already paid by me. Effectively they are telling me, a 4 days rental will cost MORE than a 7 day rental (not daily rate hor) but the total bill. 2) The car was not returned with a full tank of petrol. i scrutinized the receipt and found another shocking fact, i signed out the car at 18k mileage and returned at 19k mileage. The invoice generated shows i signed out the car at 19k mileage and returned it at 28k mileage. I wrote back n highlighted all the irregularity challenging them what kind of penalty is being imposed on returning the car 3days earlier when it was paid in FULL. 2ndly, i emailed in my petrol receipt showing it was refilled at the airport. 3rd, the mileage in their record was grossly wrong as it was nearly impossible i would have travelled 9700km in 7 days or by right as they claimed 4 days which will worked out to 1300km per day or 2400km per day respectively. While i am sure some of you folks will be able to do that on a GOR, i merely took day trips out as i have my folks with me. My hotel should have my records and my car being parked overnight in the garage as i have a private parking lot accessible by key card only in the hotel. i received a call later from the singapore manager asking me to confirm whether did i actually use the car for 4 days or 7 days because the petrol receipt showed me pumping on the 7th day (DUH). I will not name the company now because its still being investigated, but if they are really behaving in such way, the name will be big big in the coming days to come. Some references for you folks next. 1) Please do a proper handover when you return the car, try not to use the key drop service. Have a personnel inspect the car and the petrol and generate you a proper receipt with the proper mileage ESPECIALLY if your rental has mileage limitations. It was fortunate mine was unlimited mileage. 2) If you are in my case, late for flight, system down and all the bollocks or if die die need to use a keydrop because ur flight is red eye, take a picture of the petrol receipt beside the odometer/ petrol gauge showing the mileage with date/time if possible with the airport in the background. i was lucky i kept the petrol receipt. Let me know what you guys think and if you guys know the consumer authority in Queensland, it would be helpful as well. Have a good friday ahead.