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If you want to use your rediscover singapore vouchers for hotel staycations think twice. Queued for 2 hours still not our turn to checkin. 🥵 [Update] - It’s been 4 hours I’m near to the counter and just heard that the floor staffs have no clue if there are still rooms for us. Probably more than 70 people here queuing. Many kids and old people. No safe distancing measures, nobody coming out to do crowd control. Even when we ask people queuing behind us to distance away after a few mins they start to come near again.. we can’t even get our refunds or cancel without reaching the counter. What the hell is happening ? Grand Park Orchard P/S : I also heard about similar problems with Orchard Hotel. Are the hotels overbooked? What’s happening can we have some explanation please. At this point of time I am just so exhausted I just want to either get a refund immediately or let me check in. 🥲 [UPDATE 2] Their GM came out to Address the issue, say can’t promise what time they can get us a room, offered to give refund or give us another free stay another day or just wait at the 5 hour mark. We were at the counter a staff put us on waiting and currently until now there’s still no calls from them means no room lo. ----- Came across this fb post. I've one staycay at another hotel booked for December about almost two months ago in advance without using the vouchers. Hope won't encounter the same problem!!