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Sorry Loki, hijack ur thread a while, as I dunno and maybe cant create a new topic. I need some advise from fellow bros & sis. I recently have been negotiating a shop rental contract with NTUC, the whole process took about 2 months. Since the 1st submission of my proposal/ concept & floor plan from the designer, I have been asked to re submit more than 10 times regarding the store layout & design. Though the process is frustrating and tiring, I sucked it up.(Cause they are a BIG ORG) The bombshell came few days ago, they rejected my application and proposal,reason being my trade in not in their consideration list. WTF..... After almost 2 months of emailing to n fro, countless drawing from my designer($150 per piece),all I get is a short and simple answer.(We regret to inform you that your propose trade is not suitable for us) In the 1st place, why waste my time on this whole shit. I would like to know which channel can I go to, to demand a better explanation. I really would like to tie all of them to a bowling pin & row over with a 18 pounder....shit.... Any input of ideas and advise will be deeply appreciated. Thanks in advance. Sorry again to OT this thread.