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Hi everyone, I'm looking for genuine advice for my situation. I bought my pre-owned car via consignment thru a car dealer and took delivery of the car on 26 March 2021. Prior to closing the deal, it was our understanding that the car would still be under warranty by the authorized dealer till Oct 2022. In fact, I even paid for the car to be checked and confirmed by the authorized dealer before concluding the deal. So I've been driving the said car till Monday, 14 June when I sent it for servicing with the authorized dealer. The Service Advisor noted that the mileage on my vehicle doesn't tally with their last records! Before jumping into any conclusions, we both agreed that I should have a chat and check with the car dealer from whom I gotten my carI then wrote an email to the car dealer. No response from them after one day. I called the office line next day and spoke to someone who basically said he can't recall and have details on hand. I told him that I've written an email with the relevant details and attached reports from the authorized dealer to his company and confirmed the email address. He said would look out for the email. Few days passed and still no response. I called again today (Thursday) and spoke to the same Mr Tan. He claimed that never received any email and "don't know what is wrong". Again, I confirmed the email address. In my email, I explained that I wish to get confirmation that the instrument cluster or on-board computer of my car has not been tempered with prior to handover. I'm approaching it with a open mind that there could be other reasons why the odometer is not reflecting correctly. Or if there has been acts that put the warranty by the authorized dealer at risk, we should explore our options to resolve the issue. So I'm all ears to what I should do next? I've written few emails to the car dealer and followed with a couple of re-sent. But the Mr Tan simply claimed "never see". What else can I do? Go onto their Facebook page and try demand a response? I don't wish to suggest that they could be into the "tempering odometer" as it could be disastrous for their business. But I should also be fair to myself too, right? If I should send the car to the authorized dealer for a deeper probe, it could result in immediate void of my warranty. And the odometer discrepancies would be all on me! Thank you all for reading patiently and help. I welcome all actionable suggestions.

Original article: http://www.todayonline.com/Singapore/EDC12...n-the-rise-here

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