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i try to post a link here, just for testing http://newpropertyreview.com/nim-collection/ So far so good

Hi, a newbie here. Seeking for insurance claim advice on a minor car accident I got into recently. This is the first time I'm owning a car and also the first time I got into a car accident. However, I am sure I am a pretty safe driver and have been driving for more than 6 years. I was driving home (into a private estate) and in this estate, there is only one lane in and out. It is a daily occurrence for cars to park on the left side of the road. Hence, I had to drive on the right lane in. This is when a lady who exited her house came out and our cars collided. I have filed a third party claim but the insurance company (AXA) rejected it as they claimed that I was going against traffic directions. I was shocked because the dashcam video I sent clearly shows that there are cars on the left lane. The lady who reported my case for me told me that the officer in charge is firm on her stance that it is my fault as I am on the wrong side of the road, and that the lady who exited her house only needs to check for traffic in her direction. Firstly, I ensured there are no cars heading out before turning into the road. After turning in, a lorry was driving out of a minor road in front of me. I slowed down but there were no signs of the lorry driver stopping. As such, I had to use my horn to warn the driver of my presence and also slowed down further, almost to a stop. After the lorry driver came to a complete stop, I continued on the road and this is when a car exited her house hitting into my car front RH section. I would like to reiterate that I have slowed down as I had just made a turn, and had to slow down further due to the lorry exiting Chong Kuo Road. I am certain I am driving at an acceptable speed for the road. Secondly, I am also aware that I am driving against the traffic direction. However, with cars parked on the left side, there is no other way for me to drive home. As shown in the video, there are cars parked on the left side, right outside the third party's house. In this case, shouldn't AXA take this into consideration? Furthermore, she is also a resident of this private estate and she should have known that she has to check both sides before exiting her house. In fact, they own more than one car and also park their cars on the road. Last but not least, when I alighted my car after the accident, a man, who seems to be her family member (also in the video), repeatedly mentioned to the driver that she didn't check the road before exiting the house, to which she did not refute. This differs from the statement she provided to AXA (she said she checked the traffic before heading out but I came at a fast speed, hitting her car). As there is a 14 day period for me to file my claim, I've followed the authorized workshop's advice, to file under own damage claim, before carrying on with the case. Otherwise, I would have to wait to get my car's repairs. I was told that chances are I can only claim 50 50 in this case and I had also heard from people that going for own damage claim ruins my chances at the third party claim. Thus, I am now worried that the appeal does not go through. I have attached the video for reference, and I would like to get an opinion on whether AXA's decision is fair. Otherwise, is there anything else I can do for myself to get a fair judgment? Sorry for the poor video quality. I purchased this car just a couple of months back and I did not check the camera settings. 2021-01-05_11-40-48-Normal_Front Camera.avi