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I have throw them a support ticket and i find most of them are clueless on the resolution. I have explained and attached screenshot and yet they are responded me with what i have troubleshoot myself. As for today, still no news from them, guess they are avoiding me due to no resolution. My inquiry as follows: Samsung Note 3 + Galaxy Gear 1. Have already enabled Notfications __> Preview Message 2. Have already enabled More notifications __> WhatsAPP 3. On Samsung Gear Version: 1.7.110499 4. On Samsung Note 3 Version: 4.4.2 5. On Samsung Note 3, Under General __> Security __> Notification Access __> Samsung Gear has been enabled. Please advice why Samsung Galaxy Gear not able to see the preview message on the watch? They responded me: Dear Mr Hiap, Reference Number: 2122048761 Thank you for your email dated 10 December 2014. We are sorry to learn of the inconveniences you are facing with your mobile device. Please be informed that you may need to swipe the notification bar to the right on your Gear S and click on the specific notification to read preview messages. Kindly note that you may reply to text messages via the Gear S but for WhatsApp messages, you will only be able to preview the messages. We hope that the above information serves useful to you. Thank you for writing to us and we look forward to be of service to you again. Yours Sincerely, Rasul Kassim (Ms) Samsung Customer Care Hotline (24-hour): 1-800-SAMSUNG (726-7864) Facsimile: (65) 6415 0353 Website: www.samsung.com/sg Live Chat: http://livechat.support.samsung.com/LiveChat/customer/sg