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SingPost revises rates, ends doorstep delivery for packages SingPost customers who take advantage of low basic postal rates to send small packages domestically will soon have to pay more, as the postal service provider revises its services to cope with the e-commerce boom. From Dec 2, only letters and printed papers weighing up to 500g will be accepted under a new basic mail category that will replace ordinary mail, SingPost said in a statement yesterday. Postage rates for such mail will remain unchanged at between 30 cents and $1.70, depending on weight and size. Currently, mail items between 501g and 2kg can be sent domestically as ordinary mail, costing up to $3.35 for a 2kg item. SingPost will be replacing this option with two new categories: basic package and tracked package. Basic packages of up to 2kg will cost between 90 cents and $3.50, while tracked packages will be priced between $3.20 and $4.80 and offer tracking of the delivery as well as notifications for the recipient. Doorstep deliveries for packages sent through SingPost will effectively cease from Dec 2, as all items sent through these services will be delivered to recipients' letterboxes. Currently, ordinary mail items including parcels under 2kg are delivered to recipients' letterboxes. However, the postman has to make a doorstep delivery if an item cannot fit into a letterbox because it is too large or the box is cluttered. International postal standards allow for packages that are larger than letterboxes here to be sent through the postal system. Under the new package delivery services, parcels sent through SingPost must meet maximum dimensions that allow them to fit into letterboxes. Items that cannot fit into a letterbox have to be collected from a post office.