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Showing results for tags 'POSBank'.
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Hi Everyone, I recently issued a POSBank cheque to pay for my Citibank credit bill of $92.27 but to my horror POSB debit $9227 from my account!!! I was so shocked and keep trying to remember did I wrote the wrong amount on the cheque??? Called up POSB to check and confirmed I issued the correct amount but they push the blame to Citibank saying Citibank key in the wrong amount into the system!! I was like what the fxxk do they mean its Citibank fault!! Questioned them how come they debit the money without checking on the cheque issued....giving me all sorts of excuse that this is how the current account system works and they will verify the correct amount before releasing the money to citibank and POSBANK will defintely spot the mistake and so on.. To me its all bxxxxxxt...how can they just debit the money from my account without verifying with the cheque I issued!!! Demanded they give me an official reply on how such mistake can happen and seriously thinking of filing a complain about this issue...Any suggestion on who or which department should I file a complain with for this matter??? Hope everyone out there keep track of the amount of money debit from your account for the cheque issued....Makes me wonder is it safe to issue cheque again.