I was trying to call Starhub to check on my bill, I waited for at least 1 hour then I managed to talk to a "very sleepy" lady customer officer, she doesn't know her job well, she said she will call me back. I waited for 2 hours, no call from her. I tried to call starhub at 1637 again, waited for 50 mins, and the line suddenly got cut off! I am very fedup with their service!!! Anyone has the same experience as well??