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https://www.hardwarezone.com.sg/tech-news-giga-enters-fray-singapores-5th-mvno-and-8th-telco-operator https://giga.com.sg/giga.aspx Giga goes live today - Singapore's 5th MVNO and 8th telco operator!By Zachary Chan - on 18 May 2019, 1:45pm Singapore is a small little island with an increasingly crowded telco market. If you think that three major telcos (with a fourth on its way), and four mobile virtual network operators (MVNOs) isn't already saturating the market enough, a brand new MVNO has just joined the ranks of Circles.Life, MyRepublic, Zero Mobile and Zero 1 today. The new player is called Giga, and it will be a StarHub MVNO like MyRepublic. Giga offers only a single plan: $25 for 25GB of data. What makes it compelling is that Giga is also offering 1,000 free SMS, 1,000 minutes of free talk time, free caller ID, free incoming calls AND 2-month rollover data! This means if you don't finish your data for any billing month, it can be carried forward at maximum for the next two months. And as an icing on the cake, no contracts. As a launch promotion, all new signups before 18th June will get 1 month free subscription. Additional data can be purchased on the fly in 1GB increments for $2 per 1GB. If you're a heavy Facebook/Instagram or Whatsapp user, you can purchase specific data packs tied to those apps at just $1 per 1GB. They also have an interesting Roaming option called Jetset giga! where you can buy 1GB of data for $5 that can be used in any of the 14 countries listed below on any network. It's not a very expansive list sure, but it can be quite useful if you travel within Asia alot. Giga is positioning itself as a fully digital operator, which means it will not have any physical presence, conducting business entirely through its mobile app. To do this, Giga will be the first mobile operator to implement Digital ID verification. Related video To sign up for the Giga service, you can download the Giga app right now, and follow the on-screen instructions (if you can't find it yet, here are the direct links: App Store or Google Play). You'll need your NRIC or Passport ready at this point as the app will ask you to take a picture of your ID and a selfie. This process is to match your face with that of your ID and ensure that you who you say you are during the sign-up process, and not using someone else's ID. You will also need to have a valid credit card to complete your sign up. Subsequent billing will be made to this credit card as well. When you're done, Giga will courier over your SIM card. They've partnered with GOGOVAN for this delivery service, and according to Giga, all SIM cards are supposed to be delivered within 24 hours. You can even track the delivery process through the app in real time. As a fully digital service, Giga is trying to make everything happen within their app, from real-time data tracking to account cancellation. Remember, Giga is currently a no contract service. In an attempt to appeal to the younger crowd, the Giga app is designed to be colorful and trendy. You can select a few custom avatars, which even has their own curated Spotify playlists to match their personalities. Even customer service is handled by an AI chatbot cat called Gino. You can ask him questions about Giga or tell you jokes (yes, I know I spelled joke wrongly, but Gino still understood what I wanted to say). Of course, you can request to speak to a real customer service person as well.

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