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SINGAPORE: Commuters may soon be required to put their belongings through an X-ray scanner and walk through a metal detector before entering fare gates at MRT stations. This is part of enhanced security screening being tested at several stations, the Land Transport Authority (LTA) said on Monday (Nov 5). The trial will begin on Nov 12. LTA said the data from the trial will enable it to "streamline and optimise its security screening processes, and reduce the future impact on daily rail operations". "We will also collect feedback from commuters and public transport operators to improve the effectiveness of future security operations and emergency exercises." LTA chief executive Ngien Hoon Ping said the authority will continue to enhance its security measures to ensure that the transport system remained safe and secure for all commuters. "By the end of this year, public transport operators will also progressively introduce the use of handheld metal detectors in their security checks at bus interchanges and MRT stations," he added https://www.channelnewsasia.com/news/singapore/commuters-to-undergo-security-screening-at-mrt-stations-as-part-10898938

expect a C grade. but commuters still gave SMRT a B

SINGAPORE: SMRT commuters can now use Singapore's first Near Field Communication (NFC) hub in a public transport network. These hubs, called iMobSMRT, will offer the public a variety of news, information, music, services and promotions. Commuters will also be able to make transactions, exchange digital content, and connect if they have an NFC- or QR-enabled mobile phone. SMRT launched iMobSMRT on Friday in a tie-up with Nokia. Six key high-traffic stations - Orchard, City Hall, Tampines, Jurong East, Woodlands and Holland Village - will be the first to give commuters the iMobSMRT experience. It will then be progressively available in the rest of the SMRT network. - CNA/cc http://www.channelnewsasia.com/stories/sin...1157827/1/.html are they serious in improving the quality of public service? pardon me but wats NFC- or QR?

http://www.straitstimes.com/BreakingNews/S...ory_700944.html WTF? Who does s--t reports like this... COMMUTERS are more satisfied with public transport now, compared to a year ago. Data from the Singapore Management University's Institute of Service Excellence (ISES) showed that customer satisfaction with public buses rose by 5.3 points to 66.4 points its Customer Satisfaction Index. Customer satisfaction with the MRT system also rose by 3.7 points to 67.8 points. ISES academic director Marcus Lee said data revealed that local residents taking public buses feel they are getting more value out of their bus rides. This could have been due to the implementation of distance-based fares last year.

WTF~!!!!! Does not make sense to go refund......waste more $$$ SINGAPORE: Bus commuters have been overcharged some $300,000 since distance-based fares kicked in on 3 July. This was revealed after an island-wide bus stop review by the Land Transport Authority (LTA) found errors in actual distances measured between bus stops. Commuters have also been undercharged some S$100,000 in the same period due to these mistakes. About 150 bus services have been affected by the errors. They ply routes passing some 100 bus stops across the island. LTA says all errors will be corrected by Friday. Commuters who have been overcharged will have a six-month window from 18 December to obtain refunds. Notices will be put up at affected bus stops and bus interchanges from Tuesday on how commuters can get the refunds. The public transport operators will bear the costs of undercharging. - CNA/ir

LATEST: PTC just announce that fares for bus MRT will be reduce by 2.5 percent. BUT but they will scrap the TRANSFER Rebate........ What do you think?

http://singaporeseen.stomp.com.sg/singapor...nt.jsp?id=72690 got one time, i took mrt with my kids my kids were so happy they were running around got one guy ask me: your kid first time take mrt ah? i said: yes

Just came back from Hong Kong. The MTR (equiv to our MRT) experience though very congested most of the time, was a pleasant one. Of ALL the trips where we stood close to the seats, there were kind souls who offered us their seats when they saw me/my wife carrying my 2.5 year old boy with our elder 5 year old boy standing beside. I also witnessed such kind gesture being extended to older folks by the working class people, all without hesitation, without pretences (e.g. suddenly go to sleep). I wonder how long it will take Singaporeans to be as gracious as them..

Check out the following link. http://singaporeseen.stomp.com.sg/singapor...List.jsp?id=249 With the above, here's something that I like to share:- For a start, I can tell you that PRC commuters won't do that in their own country MRT station as such acts are strongly discouraged by the presence of guards and also punishments will be meted out accordingly. Public transport companies especially SMRT which I believe has the highest no. of users are not doing anything. Why did I say that they are turning a blind eye? It is because such incidents are becoming more common. For the price that we pay, are the profit to be "parked" in the remuneration package?? Can they not deployed guards (job creation) patrolling the station and enforcing certain housekeeping rules to make the journey a more enjoyable event for all? Why have rules, if they are not going to enforce it? To convince more pple to switch and willingly pay for the constant increase in tpt costs, they have to justify why it makes sense to travel with them. Is it because of the lack of competitors that they can exhibit such nonchanlant attitude and get away with it? Aiming for world class service is not about providing things that commuters do not need though appreciated but also address basic issues that they have been sweeping under the carpet. The stompers who contributed the stories are really cowards. If they had gather their courage and speak out, it will motivate others to stand up for basic rights. Why complain and wait for the relevant authorities to do something about it after the matter has happened? Wouldn't it be better if they take up the cudgel and address it themselves? Sometimes, timing really matter when addressing such issues. And if they don't help themselves, would the relevant authorities bother. They have clearly taken the line between courage and cowardice out of context. So, next time, if you do encounter something that is causing your journey to be unpleasant, gather the courage and speak out in a polite manner. Address the issues instead of waiting for others to do it.