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Some Candid Observations on Salesmanship


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Some candid observations on some of the salesmen/women in the dealerships. Note: probably more representative of the individuals, not necessarily the brand...

 

Volvo: tends to compare with Merc and BMWs, which is fine, except has the tendency to "talk down" on the other makes.

 

Merc: pretty self assured of their products. Have not encountered them comparing to other makes, preferring to point out their car designs instead. Very patient. I test drove 4 more times, from C to E, before making up my mind. No hurrying, just waiting for me to make up my mind at my own pace.

 

BMW: enthusiastic about product and keen to show off the Ultimate Driving Machine along Beuno Vista bends behind Science Park! Encouraged me NOT to press brakes whilst cornering to stress the cars! [thumbsup][sweatdrop]

 

Jaguar: best follow up sales, even after I've reflected I've bought another make, she followed up with a very nice thank you note and hope to see us for future sales. This is excellent! [thumbsup]

 

Honda: our car speaks for itself, so no test drive for the Integra...OK, they're pretty nice and courteous.

 

Nissan: Tan Chong staff tends to be pretty attentive too. Willing to go for tests. No hurrying, but can sense the rivalry between them and Toyota.

 

Care to share your experience? [:)]

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Moderator

Bro...as for Jag...beg to differ

 

this lady SE, when found out that I was driving a 5-series, told me 'BMW drivers would NEVER get a Jag' and THAT was during the test drive

 

...put me off totallythumbsdown.gifthumbsdown.gifthumbsdown.gif

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Moderator

Volkswagon: Friendly, attentive staff. Willing to go the extra milethumbsup.gif

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Moderator

as for Merc...I concur with you. Excellent staff and great servicethumbsup.gif

 

Lexus: Great service too. No pushiness and willing to humor you whatsoever

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LOL! BM is always like a fish market over weekends.

 

Jaguar...hmmmm.. must be a different SE. I told mine outright I was testing the 520, E200K and Audi A6. Still encouraged me to take a ride on their S Type.

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Volvo: tends to compare with Merc and BMWs, which is fine, except has the tendency to "talk down" on the other makes.

 

Merc: pretty self assured of their products. Have not encountered them comparing to other makes, preferring to point out their car designs instead. Very patient. I test drove 4 more times, from C to E, before making up my mind. No hurrying, just waiting for me to make up my mind at my own pace.

 

Additional comments: ...I concur with you. Excellent staff and great service

 

BMW: enthusiastic about product and keen to show off the Ultimate Driving Machine along Beuno Vista bends behind Science Park! Encouraged me NOT to press brakes whilst cornering to stress the cars! [thumbsup][sweatdrop]

 

Jaguar: best follow up sales, even after I've reflected I've bought another make, she followed up with a very nice thank you note and hope to see us for future sales. This is excellent! [thumbsup]

 

Additional Comments: 'BMW drivers would NEVER get a Jag' and THAT was during the test drive. [thumbsdown]

 

Honda: our car speaks for itself, so no test drive for the Integra...OK, they're pretty nice and courteous.

 

Nissan: Tan Chong staff tends to be pretty attentive too. Willing to go for tests. No hurrying, but can sense the rivalry between them and Toyota.

 

Toyota/BM: No one attended to me. Full stop.

 

Volkswagon: Friendly, attentive staff. Willing to go the extra mile

 

Lexus: Great service too. No pushiness and willing to humor you whatsoever

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No... BM attends to u..

 

i asked.. "can you tell me more bout the vios?"

 

 

they gave me this look.. then said.. "the pamphlet is over @ the other side.."

 

 

[whip][whip][whip][whip][whip][whip][whip][whip]

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Neutral Newbie

sigh... i think BM needs to wake up their idea... no one stays at the top spot forever... also i believe in the saying 'What goes up, must come down' [sly]

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