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Breaking News: DBS customers unable to access bank's digital services


Watwheels
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  On 5/5/2023 at 9:51 AM, Ingenius said:

DBS internet banking always have problem yet the CEO's salary still can be so high.  What a farce.

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retail banking not their core business mah [laugh]

 

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Twincharged
  On 5/5/2023 at 8:42 AM, Hightech88 said:

Nothing surprising...:

 

IT outsourced to CECA ...own village people. This nonsense will continue until this CECA CEO is sacked.

https://youtu.be/0wRx-UXf7mk?t=97

https://www.channelasia.tech/article/683788/dbs-signs-seven-year-mainframe-deal-ibm/

“IBM has been the technology partner of DBS Bank for over 20 years,” said Martin Chee, managing director of Singapore at IBM. “This new seven-year agreement is a reaffirmation of our capability in the banking industry and the value we bring to this relationship.

“IBM will work closely with the DBS team, to enhance their customers experience through encryption everywhere, hyper scalability, performance, availability and transaction integrity on the new z15.”

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https://en.wikipedia.org/wiki/IBM_India

" Since 2006, IBM has been the multinational with the largest number of employees in India.[6] IBM is very secretive about the geographic distribution of its employees. By most estimates, it has close to a third of its 430,000 employees (~ 140,000) in India, and it likely has more employees there than in the US.[7]"

 

 

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Not only cannot achieve swiss standard of living, now sliding towards India standard of living [laugh]

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Supersonic
  On 5/5/2023 at 10:16 AM, Volvobrick said:

Sh!tty DBAss. Can't transfer using Paynow to Shopee to buy beer when there is a sales on. 

 

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I transfer paynow $xxx from another bank to posb, it never arrived. I transfer $1, and it did. Then I transfer the next $xxx, it didn't arrived either, but I got it credited back in my other bank. So I'm still missing the first $xxx I transfer.

looks like dbs paynow has a shitload of problem now.

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Turbocharged

I know dbs IT friends who've had no peace as they were audited left right ctr by everyone for the recent outages. Even the recent public holidays they were not spared. Now this 

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Twincharged
  On 5/5/2023 at 11:57 AM, Karoon said:

I know dbs IT friends who've had no peace as they were audited left right ctr by everyone for the recent outages. Even the recent public holidays they were not spared. Now this 

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Resign lor. Let top mgmt clear their own sh*t. IT/tech jobs many many.

Top mgmt only know how to audit and tick a checklist. Ask them to do the job themselves and solve problems, they don't know [laugh]

But salary is inverse proportional with knowledge.

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Hypersonic
  On 5/5/2023 at 9:51 AM, Ingenius said:

DBS internet banking always have problem yet the CEO's salary still can be so high.  What a farce.

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These high position people salary no need to justify with their performance. Even poor performance still can continue to receive ridiculous high salary. It is same as everywhere.

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Hypersonic
  On 5/5/2023 at 11:41 AM, Kb27 said:

I transfer paynow $xxx from another bank to posb, it never arrived. I transfer $1, and it did. Then I transfer the next $xxx, it didn't arrived either, but I got it credited back in my other bank. So I'm still missing the first $xxx I transfer.

looks like dbs paynow has a shitload of problem now.

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Means better dont use their paynow now.

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Supersonic
(edited)
  On 5/5/2023 at 3:29 PM, 13177 said:

Means better dont use their paynow now.

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I just called their hotline, CS told me paynow is working now.

They are still checking on my missing transfer, say to check again tomorrow. They are AWARE of the problem. :a-aggressive:

Damn this dbs, how to do business like that?  especially big business clients are going to be pssed off.

Edited by Kb27
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Twincharged
  On 5/5/2023 at 3:28 PM, 13177 said:

These high position people salary no need to justify with their performance. Even poor performance still can continue to receive ridiculous high salary. It is same as everywhere.

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These people don't tie their kpi to unpredictable incidents and things which they have little control over. Like system outages.

They will peg their kpi to things they can directly control. Like profit figure, if no good, they can quickly layoff enough staff to cut cost, then meet their kpi when the time comes, collect big bonus.

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  On 5/5/2023 at 3:35 PM, Sosaria said:

These people don't tie their kpi to unpredictable incidents and things which they have little control over. Like system outages.

They will peg their kpi to things they can directly control. Like profit figure, if no good, they can quickly layoff enough staff to cut cost, then meet their kpi when the time comes, collect big bonus.

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A good CFO gives predictable results.

No need to do what you said unless it is a last resort 

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Moderator
  On 5/6/2023 at 3:06 AM, Hightech88 said:

DBS CEO apologises for recent digital disruptions, MAS imposes additional capital requirement

"DBS Bank must spare no effort in dealing with the underlying issues leading to these disruptions," MAS said.

https://mothership.sg/2023/05/mas-dbs-may-5-disruption-additional-capital-requirement

DBS CEO apologises for recent digital disruptions, MAS imposes additional capital requirement

Piyush Gupta, chief executive officer of DBS Bank, has apologised for the digital disruptions that have occurred recently. "Our customers rightly expect more of us, and we are committed to doing better," Gupta said in a statement issued on May 5.

Piyush Gupta, chief executive officer of DBS Bank, has apologised for the digital disruptions that have occurred recently.

"Our customers rightly expect more of us, and we are committed to doing better," Gupta said in a statement issued on May 5.

Following the 45-minute disruption to DBS' digital services and ATM, the Monetary Authority of Singapore (MAS) has imposed on DBS an additional capital requirement, which translates to about S$1.6 billion in total.

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This nonsense will continue until this PCB CECA CEO is sacked or stop giving jobs to CECAs and CECA-infested IBM partner...:

https://www.channelasia.tech/article/683788/dbs-signs-seven-year-mainframe-deal-ibm/

DBS signs seven-year mainframe deal with IBM

DBS Bank has unveiled plans to roll out IBM z15, deploying next-generation mainframe technology in a seven-year agreement. Terms of the partnership - which has ran for more than 20 years - will see Big Blue provide end-to-end management services to simplify IT infrastructure while optimising existing software and application workloads at the Singapore-based banking giant.

“IBM has been the technology partner of DBS Bank for over 20 years,” said Martin Chee, managing director of Singapore at IBM. “This new seven-year agreement is a reaffirmation of our capability in the banking industry and the value we bring to this relationship.

“IBM will work closely with the DBS team, to enhance their customers experience through encryption everywhere, hyper scalability, performance, availability and transaction integrity on the new z15.”

-------------

https://en.wikipedia.org/wiki/IBM_India

" Since 2006, IBM has been the multinational with the largest number of employees in India.[6] IBM is very secretive about the geographic distribution of its employees. By most estimates, it has close to a third of its 430,000 employees (~ 140,000) in India, and it likely has more employees there than in the US.[7]"
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See how he twist and turn previously on having 'very good safeguards' and 'multiple redundancies..

 

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If threads of the same nature exist kindly check first and do not start a new one

 

tuvm 

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Twincharged
  On 5/5/2023 at 11:41 AM, Kb27 said:

I transfer paynow $xxx from another bank to posb, it never arrived. I transfer $1, and it did. Then I transfer the next $xxx, it didn't arrived either, but I got it credited back in my other bank. So I'm still missing the first $xxx I transfer.

looks like dbs paynow has a shitload of problem now.

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So its cannot transfer INTO posb more than $1?

But transfer out leh?

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