Help needed - Recourse for issue with car bought on consignment

[44122863]

On 2/26/2022 at 8:00 AM, neoki_29 said:

Will VW honor the warranty if the ECU is now uninstalled or tuned back to factory settings?

Bringing the car to a VAG specialist workshop may help you get the answers you looking for.

Don't think so. Once tuned i would imagine them saying damage has already been potentially done

[44122863]

On 2/26/2022 at 10:07 AM, Soya said:

Can't say VCS 'overreacted'. Trying to pinpoint when the tuning was done is irrelevant. They oredi hv evidence that it has been tuned n unfortunately is within their right to void warranty 

The problem lies w the seller for misrepresentation. If have proof that the seller said warranty is valid but turns out not, either get seller to buy back or take it up thru legal channels 

If seller run road, make polis report as a cheating case. They probably won't go bang door for you but at least if u take up a legal case, got something to stand on

 

Trying to find out when so that if I do try and claim against seller, I can show the tuning was done prior to the point of sale. 

 

On 2/26/2022 at 11:31 AM, Enye said:

if me, i will ask seller for a discount and give up the 2 year warranty 

provided the car is in a mechanically good condition of course 

nowadays many workshops outside can service vag cars… don’t even need to go supposedly vag specialist expensive ones

in my experience, vcs workshop itself service also not very good

😬

Sale complete alr, he won't willingly give me a discount. It's a matter of whether I think I can win in small claims tribunal. Hence my original questions to see if I can prove that the tuning was done prior to sale. 

 

On 2/26/2022 at 12:06 PM, Mkl22 said:

Once ownership has transferred. No recourse. Or at least not worth whatever sum you gonna put in. 
just hope that nothing major happens down the road. 

I'm thinking small claims tribunal, low cost (except time and headspace). If anything to also give the seller headache for lying to me. 

 

11 hours ago, t0y0ta said:

Think of it on bright side, rather than kena force to send in to VW for carrot-head servicing cost, just service outside at a fraction.

Just go temple and pray that no DSG problems in next 2 years.

Funny story actually. He told me got 2 extra free service (year 4&5) thrown in by the original SA who sold him the car. VCS confirmed this when I transferred the car to myself at VCS. But when I brought it in for the year 4 'major' service, suddenly those free services are non-transferable. Anyway I decided to pay ($900) to do at VCS because of warranty right?

End up because I send there they discover ECU tuning and warranty void. But if not for warranty I wouldn't have sent to VCS also and could have saved on the 'major' servicing cost. Talk about getting screwed either way 😂

[44122863]

11 hours ago, Watwheels said:

The downside of buying used car here. No protection for consumers. Authorities like LTA dont give a hoot what problems you encounter. They only talk about collecting money and car-lite now. All the more dont care.

If you want to buy vw used car buy from their Authorized Dealer's affiliated used car dept. Buying from any other used car dealer they will just sell the car in the condition "as is"...very much like the IKEA "As Is" section. LoL... I also doubt they know what the previous owner did to the car.

Anyway TS knows what he is looking at or not? Skali the aftermarket tuning chip is still inside the car hidden somewhere? Like the RaceChip that I used to have and I kept it hidden. Only when service time I remove it.

No idea what I'm looking at. I asked VCS if they had any details of what tuning was detected, they said no idea, only got general code for non-original tune or something like that. Hence my original question of how will I know (without spending a substantial sum) what tuning was done. 

I asked the seller also for where he did the tuning so that I can ask the workshop for the details. But if he doesn't reply then I'm potentially stuck with a gift that will keep on giving. 

The car did pass the vicom pre-sale inspection, so thankfully no illegal mods. 

[Mahjong74]

4 hours ago, 44122863 said:

Trying to find out when so that if I do try and claim against seller, I can show the tuning was done prior to the point of sale. 

 

Sale complete alr, he won't willingly give me a discount. It's a matter of whether I think I can win in small claims tribunal. Hence my original questions to see if I can prove that the tuning was done prior to sale. 

 

I'm thinking small claims tribunal, low cost (except time and headspace). If anything to also give the seller headache for lying to me. 

 

Funny story actually. He told me got 2 extra free service (year 4&5) thrown in by the original SA who sold him the car. VCS confirmed this when I transferred the car to myself at VCS. But when I brought it in for the year 4 'major' service, suddenly those free services are non-transferable. Anyway I decided to pay ($900) to do at VCS because of warranty right?

End up because I send there they discover ECU tuning and warranty void. But if not for warranty I wouldn't have sent to VCS also and could have saved on the 'major' servicing cost. Talk about getting screwed either way 😂

@44122863 

Looks like you are screwed multiple times and you are really super bad luck this year. 

Just take it as you married someone ex-wife who looks beautiful and natural. 

After examine her closely, you realized she had plastic surgery on face, nose, breast etc sponsored by her ex-husband ........Now the ex-husband just totally ignore you 

Lesson learnt, just moved on and enjoy your current wife ride. 

 

[Mkl22]

8 hours ago, 44122863 said:

Trying to find out when so that if I do try and claim against seller, I can show the tuning was done prior to the point of sale. 

 

Sale complete alr, he won't willingly give me a discount. It's a matter of whether I think I can win in small claims tribunal. Hence my original questions to see if I can prove that the tuning was done prior to sale. 

 

I'm thinking small claims tribunal, low cost (except time and headspace). If anything to also give the seller headache for lying to me. 

 

Funny story actually. He told me got 2 extra free service (year 4&5) thrown in by the original SA who sold him the car. VCS confirmed this when I transferred the car to myself at VCS. But when I brought it in for the year 4 'major' service, suddenly those free services are non-transferable. Anyway I decided to pay ($900) to do at VCS because of warranty right?

End up because I send there they discover ECU tuning and warranty void. But if not for warranty I wouldn't have sent to VCS also and could have saved on the 'major' servicing cost. Talk about getting screwed either way 😂

Do you have it on paper or WhatsApp to show that he confirmed that there was no tune or modifications and the warranty is valid? If not it’s going to be like our COP, he said she said. 🤣

[Soya]

8 hours ago, 44122863 said:

Trying to find out when so that if I do try and claim against seller, I can show the tuning was done prior to the point of sale. 

 

Sale complete alr, he won't willingly give me a discount. It's a matter of whether I think I can win in small claims tribunal. Hence my original questions to see if I can prove that the tuning was done prior to sale. 

 

I'm thinking small claims tribunal, low cost (except time and headspace). If anything to also give the seller headache for lying to me. 

 

Funny story actually. He told me got 2 extra free service (year 4&5) thrown in by the original SA who sold him the car. VCS confirmed this when I transferred the car to myself at VCS. But when I brought it in for the year 4 'major' service, suddenly those free services are non-transferable. Anyway I decided to pay ($900) to do at VCS because of warranty right?

End up because I send there they discover ECU tuning and warranty void. But if not for warranty I wouldn't have sent to VCS also and could have saved on the 'major' servicing cost. Talk about getting screwed either way 😂

The bros hv given plenty of advice. It's up to u now if u wanna suck it up or make life difficult for the low life, lying seller 

VAG car got plenty of OBD scanners available. Maybe u can try plugging that in n see if it shows when the parameters were altered or show up any code faults related to the tuning 

[t0y0ta]

9 hours ago, 44122863 said:

Trying to find out when so that if I do try and claim against seller, I can show the tuning was done prior to the point of sale. 

 

Sale complete alr, he won't willingly give me a discount. It's a matter of whether I think I can win in small claims tribunal. Hence my original questions to see if I can prove that the tuning was done prior to sale. 

 

I'm thinking small claims tribunal, low cost (except time and headspace). If anything to also give the seller headache for lying to me. 

 

Funny story actually. He told me got 2 extra free service (year 4&5) thrown in by the original SA who sold him the car. VCS confirmed this when I transferred the car to myself at VCS. But when I brought it in for the year 4 'major' service, suddenly those free services are non-transferable. Anyway I decided to pay ($900) to do at VCS because of warranty right?

End up because I send there they discover ECU tuning and warranty void. But if not for warranty I wouldn't have sent to VCS also and could have saved on the 'major' servicing cost. Talk about getting screwed either way 😂

Just relax and enjoy the car.

Got time spend it on hobbies or earning more money.

Zen.

[44122863]

1 hour ago, Mkl22 said:

Do you have it on paper or WhatsApp to show that he confirmed that there was no tune or modifications and the warranty is valid? If not it’s going to be like our COP, he said she said. 🤣

Yes have on WhatsApp. And on contract too. 

 

1 hour ago, Soya said:

The bros hv given plenty of advice. It's up to u now if u wanna suck it up or make life difficult for the low life, lying seller 

VAG car got plenty of OBD scanners available. Maybe u can try plugging that in n see if it shows when the parameters were altered or show up any code faults related to the tuning 

Ya I'm trying to find out here first if anyone knows whether it can show when tuning was done, if not I'm just throwing good money after bad. If I can't show when it was done, the seller can simply say I did it, not him. 

 

10 minutes ago, t0y0ta said:

Just relax and enjoy the car.

Got time spend it on hobbies or earning more money.

Zen.

Haha trying to but the thought of 2 more years of potentially having DSG issues and not being able to claim warranty is quite scary 🤣

[Tohto]

21 hours ago, t0y0ta said:

Think of it on bright side, rather than kena force to send in to VW for carrot-head servicing cost, just service outside at a fraction.

Just go temple and pray that no DSG problems in next 2 years.

Yah.. Also ECU was tuned by previous owner for more power. TS can enjoy more power with the cost paid by previous owner.

Should be quite common for VW car to be tuned map 1.

Serious note, all my owned car even new, I only service at AD during the period where free service is part of the sale package. After that bye bye to AD and all my service done at outside workshop. Not point stay with them and get carrot.

[44122863]

19 minutes ago, Tohto said:

Yah.. Also ECU was tuned by previous owner for more power. TS can enjoy more power with the cost paid by previous owner.

Should be quite common for VW car to be tuned map 1.

Serious note, all my owned car even new, I only service at AD during the period where free service is part of the sale package. After that bye bye to AD and all my service done at outside workshop. Not point stay with them and get carrot.

Doesn't feel more powerful though! To me it feels like putting lipstick on a pig if all the hardware is stock. I honestly don't think any significant gains were had with whatever tuning was done. In the end potentially more trouble (with the loss of warranty) than the benefits gained.

And ya I only went back VCS cos scared they claim the major servicing done outside affected the warranty. Otherwise will always go outside. 

[RogerNg_185295]

22 hours ago, t0y0ta said:

Think of it on bright side, rather than kena force to send in to VW for carrot-head servicing cost, just service outside at a fraction.

Just go temple and pray that no DSG problems in next 2 years.

How can dsg no problems for next 2 yrs? It's well known for giving problems to vw owners every now and then .

[Mockngbrd]

You can't do shit to the dealer cos car was consignment. I doubt dealer will bother to help also. 

Edited February 28, 2022 by Mockngbrd

[Dilemma]

Based on what you have said, i don't think you got any recourse on the seller. 

1. Warranty was valid at the point of transaction (it was voided when you sent in the car)

2. Its a consignment unit

[44122863]

2 hours ago, Dilemma said:

Based on what you have said, i don't think you got any recourse on the seller. 

1. Warranty was valid at the point of transaction (it was voided when you sent in the car)

2. Its a consignment unit

Thanks. I don't think I'll have difficulty with these factors because I had written into the contract that it's subject to VCS confirming the warranty is valid (they did not) and there's clear misrepresentation on their part so the fact of consignment doesn't matter.

I just need advice on the technical aspects - is it possible (if yes, how) to prove the tuning was done before I bought the car - to prove the misrepresentation was made.

Anyone know? 

[Heartlander]

16 minutes ago, 44122863 said:

Thanks. I don't think I'll have difficulty with these factors because I had written into the contract that it's subject to VCS confirming the warranty is valid (they did not) and there's clear misrepresentation on their part so the fact of consignment doesn't matter.

I just need advice on the technical aspects - is it possible (if yes, how) to prove the tuning was done before I bought the car - to prove the misrepresentation was made.

Anyone know? 

To be frank, none seems to know the answer to your queries.

Even if some kind souls actually have read the codes through ODB2 port, it will not help you as you will need to buy the reader and experience enough to know the meaning of the codes. Not everyone will bother to meet you to help under the current Omicron cloud. I definitely can understand that.

Do you know there are a few reputable workshops specialising in VAG cars? Just search in this forum or google should be able to get the names. Just drive your car to these workshops and ask lah. If need be, pay a small fee to get it done with and move on to whatever you planing to do. Good luck.

[Soya]

I still don't understand why must find out when the car was tuned

If sales agreement says sold with valid manufacturers warranty n it turns out otherwise, what's there to CSI? 

Either valid or not valid. Where's the grey area?

 

[PSP415]

1 hour ago, Soya said:

I still don't understand why must find out when the car was tuned

If sales agreement says sold with valid manufacturers warranty n it turns out otherwise, what's there to CSI? 

Either valid or not valid. Where's the grey area?

 

To prevent them turning around to say that he, the buyer did it on his own. 

That's what I am guessing. 

[44122863]

22 hours ago, Heartlander said:

To be frank, none seems to know the answer to your queries.

Even if some kind souls actually have read the codes through ODB2 port, it will not help you as you will need to buy the reader and experience enough to know the meaning of the codes. Not everyone will bother to meet you to help under the current Omicron cloud. I definitely can understand that.

Do you know there are a few reputable workshops specialising in VAG cars? Just search in this forum or google should be able to get the names. Just drive your car to these workshops and ask lah. If need be, pay a small fee to get it done with and move on to whatever you planing to do. Good luck.

Thanks. As mentioned I don't want to throw good money after bad so am trying to see if anyone knows if it's possible. I'm not looking for a readout of the codes by anyone. But maybe I'll give the workshops a call as you suggest. 

 

19 hours ago, PSP415 said:

To prevent them turning around to say that he, the buyer did it on his own. 

That's what I am guessing. 

Yes spot on.