SingPass to be upgraded to NRIC's digital equivalent

[Adrianli]

Earlier in Sep, the medical institution is already talking about accepting e-NRIC from patients. However the patient has to scroll the app up and down to show that it is an app and not a screenshot. Not sure if IT side got ensure that. There was a protection to prevent screenshot but not all phones had it.

 

[Yewheng]

  On 12/16/2020 at 1:47 PM, Davidklt said:

I think next steps should be working towards e-NRIC or driving licence.

Would prevent cases of misuse from loss of NRIC.

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We still need physical nirc and driving license. How are we going to connect databases to the world? When we travel outside sg, go rent car, what are the documents needed? Driving license right? So digital and physical license will be hand in hand. Cannot be digital only unless the world is willing to share database with each other. 

[Kopites]

  On 12/17/2020 at 12:21 AM, Jman888 said:

most of the personal information already in singpass, NRIC, detail of your car, driving license, property, marriage, family members, etc.

oh include your academic results, not sure number of wives you had will disclose or not 

 

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Number of wife's definitely won't be included.

Don't believe me go check with ROM.😄

The only critical info should be the re-occurring monthly sum remitted to batam, malaysia, thai, viet or china thru western union or remittance company !😄

[Yewheng]

  On 12/17/2020 at 12:33 AM, Adrianli said:

Earlier in Sep, the medical institution is already talking about accepting e-NRIC from patients. However the patient has to scroll the app up and down to show that it is an app and not a screenshot. Not sure if IT side got ensure that. There was a protection to prevent screenshot but not all phones had it.

 

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Yup, if that's what we are progressing to, we are not ready to go e-digital fully. This one is half bake e-digital. Rather then implement half bake e-digital, why not continue to work on it to really work seamlessly (no need sceenshot), easy to use (like a tap on the finger, a look into the camera, or sort of). Then implement it lor. Go half bake digital and then later cause more inconvenience and or like the case of hawker centre owner kanna cheated by the screenshot of the payment made? If want to do it, need to do it well and not do it half bake way right? 

[inlinesix]

  On 12/17/2020 at 12:47 AM, Yewheng said:

Yup, if that's what we are progressing to, we are not ready to go e-digital fully. This one is half bake e-digital. Rather then implement half bake e-digital, why not continue to work on it to really work seamlessly (no need sceenshot), easy to use (like a tap on the finger, a look into the camera, or sort of). Then implement it lor. Go half bake digital and then later cause more inconvenience and or like the case of hawker centre owner kanna cheated by the screenshot of the payment made? If want to do it, need to do it well and not do it half bake way right? 

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The hawker got cheated as he is not properly educated on the use of e-payment.

The half baked is on the user or rather user who refuses to learn.

[Yewheng]

  On 12/17/2020 at 12:51 AM, inlinesix said:

The hawker got cheated as he is not properly educated on the use of e-payment.

The half baked is on the user or rather user who refuses to learn.

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To show on the app to me is already half bake, to me seamless does not work this way. It means super convinent, like a person step in, payment done, the person holding the hp do not even need to show hp app to the cashier. The cashier will immediately know whether the payment done or not. The person making the payment will immediately received sms, email that payment went through. 

 

This one showing the hp screen to the cashier is really half bake e-digital. Surely can be done better. 

 

Actually to go fully digital, government should not make it compulsory 1st. Let the pioneer batch take up as 1st batch is usually the most expensive. When there is more demand and companies seeing there is very high demand, then companies will find ways to make it cheaper and yet no need those trouble step and or what show hp screen to cashier. When supplies goes up, price will goes down. 

 

Anyway this showing screen thing, although is half bake, it still of coz can go into use. Just that I feel if government don't get too involved, I believe this e-digital will surely improved along the way to be able to operate more seamlessly. If government gets too involved, then high chance this screen showing thing will be here permanently to stay and not much improvement even after say 10 or 20 years. 

 

Why I say that? It's because it's the way government works. People working for government their mindset is totally different from entrepreneurs. So when government set certain target. They just go to that target and then if target achieved, they are happy and stop there and wait for next government objectives. The problem is that these people working for government, because their mindset is like this, innovative ideas and methods, these people most likely not be able to see it and missed out. For entrepreneurs is different, they are out in the open world to survive, so they are sort of everyday training their brain to think how can I make more money, how can it make this product better. These entrepreneurs will also understand better on what people want instead of people working for government waiting for government instructions and or direction. So that is the key difference. 

Edited December 17, 2020 by Yewheng

[inlinesix]

  On 12/17/2020 at 1:06 AM, Yewheng said:

To show on the app to me is already half bake, to me seamless does not work this way. It means super convinent, like a person step in, payment done, the person holding the hp do not even need to show hp app to the cashier. The cashier will immediately know whether the payment done or not. The person making the payment will immediately received sms, email that payment went through. 

This one showing the hp screen to the cashier is really half bake e-digital. Surely can be done better. 

Actually to go fully digital, government should not make it compulsory 1st. Let the pioneer batch take up as 1st batch is usually the most expensive. When there is more demand and companies seeing there is very high demand, then companies will find ways to make it cheaper and yet no need those trouble step and or what show hp screen to cashier. When supplies goes up, price will goes down. 

Anyway this showing screen thing, although is half bake, it still of coz can go into use. Just that I feel if government don't get too involved, I believe this e-digital will surely improved along the way to be able to operate more seamlessly. If government gets too involved, then high chance this screen showing thing will be here permanently to stay and not much improvement even after say 10 or 20 years. 

Why I say that? It's because it's the way government works. People working for government their mindset is totally different from entrepreneurs. So when government set certain target. They just go to that target and then if target achieved, they are happy and stop there and wait for next government objectives. The problem is that these people working for government, because their mindset is like this, innovative ideas and methods, these people most likely not be able to see it and missed out. For entrepreneurs is different, they are out in the open world to survive, so they are sort of everyday training their brain to think how can I make more money, how can it make this product better. These entrepreneurs will also understand better on what people want instead of people working for government waiting for government instructions and or direction. So that is the key difference. 

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Currently, cashier knows immediately whether money had been received.

No need to show screen 1.

I have been using e-payment in hawker centre during past 3 weeks.

[Yewheng]

  On 12/17/2020 at 1:34 AM, inlinesix said:

Currently, cashier knows immediately whether money had been received.

No need to show screen 1.

I have been using e-payment in hawker centre during past 3 weeks.

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Then why these hawker owner still get tricked by the screenshot thing? So what went wrong? Willingly to learn is one thing. There could be other aspect that might be overlooked that resulted in less desirable result. 

Edited December 17, 2020 by Yewheng

[inlinesix]

  On 12/17/2020 at 1:38 AM, Yewheng said:

Then why these hawker owner still get tricked by the screenshot thing? So what went wrong? Willingly to learn is one thing. There could be other aspect that might be overlooked that resulted in less desirable result. 

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You ask the hawker what went wrong.

I don't have to see other ppl to screen to confirm money received.

[Yewheng]

  On 12/17/2020 at 1:43 AM, inlinesix said:

You ask the hawker what went wrong.

I don't have to see other ppl to screen to confirm money received.

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True.. This is the part where these people involved have to know. Knowing the answer of what went wrong then can improve. 

[Atrecord]

I was logging into a govt website - via SingPass - over the weekend, then after spending a good 15-20 min filling up info, came to a page where needs to make payment. To go to the payment page, it again says need to login using SingPass again (even though i was still logged in).

I had logged in using the scan QR code route, using my phone to scan the QR code on my laptop. Then when it asked to login to the payment page, i did the same way... and then it came out an error, saying cannot find the webpage!!! Tried 3 times, and it was the same. The error page showed a helpdesk no. but it would be manned only on weekdays.

Monday morning i called, the person asked me to login using PIN instead of scanning the QR code, said that sometimes the QR codes faulty, cannot reach intended page.... 🤦‍♂️

I did as advised, and then it worked...

My confidence in this SingPass thingy suddenly dropped a lot. 

[Yewheng]

  On 12/17/2020 at 2:29 AM, Atrecord said:

I was logging into a govt website - via SingPass - over the weekend, then after spending a good 15-20 min filling up info, came to a page where needs to make payment. To go to the payment page, it again says need to login using SingPass again (even though i was still logged in).

I had logged in using the scan QR code route, using my phone to scan the QR code on my laptop. Then when it asked to login to the payment page, i did the same way... and then it came out an error, saying cannot find the webpage!!! Tried 3 times, and it was the same. The error page showed a helpdesk no. but it would be manned only on weekdays.

Monday morning i called, the person asked me to login using PIN instead of scanning the QR code, said that sometimes the QR codes faulty, cannot reach intended page.... 🤦‍♂️

I did as advised, and then it worked...

My confidence in this SingPass thingy suddenly dropped a lot. 

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No need this, now I am DBS bank and I look at the number of elderly queuing to go in bank like withdraw money, do simple stuff and etc. Like that how to go e-digital fully? If people are not ready, no matter how government push for e-digital to go fully will not happen. People must be ready for that, for people to be ready, there must have a push for people to switch. People are usually resist to change. So the change must be as seamless as possible, as easy as possible, as little steps as possible. Not those troublesome step like what you mentioned above, not those top down approach say you must go e-digital or sort of. It will not work. 

Edited December 17, 2020 by Yewheng

[Wt_know]

means if you are mugged 

the perpetrator simply point the phone to your face and clear out all your accounts  

means if you carry your phone, you are carrying your entire digitally connected assets wherever you go 

huat ah!

Edited December 17, 2020 by Wt_know

[Gizmore]

  On 12/17/2020 at 1:38 AM, Yewheng said:

Then why these hawker owner still get tricked by the screenshot thing? So what went wrong? Willingly to learn is one thing. There could be other aspect that might be overlooked that resulted in less desirable result. 

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There are some hawkers who have the NETs terminal that accept a physical card. The terminal will immediately beep and print out NETs receipt once the payment via phone app is successful. There are hawkers who doesn't have the NETs terminal and I think these are the hawkers where they can only verified with the person making the payment by showing the transaction log. 

Me think that probably those hawkers who doesn't have a NETs terminal probably have their own phone app to verify payment. Probably didn't due to inconvenient (especially so when they have to handle food) of handling the phone, going into the app to verify.