Raubern 6th Gear March 24, 2019 Share March 24, 2019 Scoot got problem again. This time loss of cabin pressure. I think their flight to tw is cursed Responding to queries from TODAY, a Scoot spokesperson said that the preceding Flight TR996 from Singapore to Taipei had been grounded at the Taoyuan International Airport for investigations after oxygen masks were activated during the flight’s descent. “A female passenger, who was travelling with her infant, reported that her infant vomited during the descent. Medical attention has been rendered to the passenger and her infant, and Scoot will follow up on her infant’s condition,” said the spokesperson. https://www.todayonline.com/singapore/scoot-flight-taipei-singapore-delayed-over-10-hours ↡ Advertisement 1 Link to post Share on other sites More sharing options...
Soya Supersonic March 24, 2019 Share March 24, 2019 Lol....nice way to "regain customers' trust and confidence" 1 Link to post Share on other sites More sharing options...
Adrianli Hypersonic March 25, 2019 Share March 25, 2019 Yup, my friend tio this delay. They were given meal vouchers in Taiwan and back in Changi, each passenger given $250 and a letter for claiming their respective travel insurance. Not bad for service recovery. He just landed at 6.30am this morning. 5 Link to post Share on other sites More sharing options...
Blueray Hypersonic March 25, 2019 Share March 25, 2019 Yup, my friend tio this delay. They were given meal vouchers in Taiwan and back in Changi, each passenger given $250 and a letter for claiming their respective travel insurance. Not bad for service recovery. He just landed at 6.30am this morning. Link to post Share on other sites More sharing options...
Lala81 Hypersonic March 25, 2019 Share March 25, 2019 Yup, my friend tio this delay. They were given meal vouchers in Taiwan and back in Changi, each passenger given $250 and a letter for claiming their respective travel insurance. Not bad for service recovery. He just landed at 6.30am this morning. Link to post Share on other sites More sharing options...
Adrianli Hypersonic March 25, 2019 Share March 25, 2019 $250 is cash or Scoot vouchers ? Should be cash. Otherwise he would have not so kind replies. Link to post Share on other sites More sharing options...
Adrianli Hypersonic March 25, 2019 Share March 25, 2019 So will he fly scoot again? Not sure leh. Link to post Share on other sites More sharing options...
Blueray Hypersonic March 25, 2019 Share March 25, 2019 Should be cash. Otherwise he would have not so kind replies. Link to post Share on other sites More sharing options...
Fcw75 Hypersonic March 25, 2019 Share March 25, 2019 $250 is cash or Scoot vouchers ? Maybe 250 TWD. Link to post Share on other sites More sharing options...
1fast1 Supersonic March 25, 2019 Share March 25, 2019 When my Scoot flight was delayed I got 50 bucks in Scoot travel vouchers for my next flight. I will not be using them, even for FDWs, because that's how much I hate Scoot now. Link to post Share on other sites More sharing options...
Kusje Supersonic March 25, 2019 Share March 25, 2019 When my Scoot flight was delayed I got 50 bucks in Scoot travel vouchers for my next flight. I will not be using them, even for FDWs, because that's how much I hate Scoot now. ð How long was the delay? Link to post Share on other sites More sharing options...
Blueray Hypersonic March 25, 2019 Share March 25, 2019 (edited) Maybe 250 TWD. if its NT$250 will have flip table and break beer bottle video on social media already ... Edited March 25, 2019 by Blueray 2 Link to post Share on other sites More sharing options...
1fast1 Supersonic March 25, 2019 Share March 25, 2019 (edited) How long was the delay?Multiple delays. First by a few hours. Then when getting ready to leave for the airport, delayed to the next day. Had to extend the special pass with MOM. Reached airport well in time for the twice delayed flight. Got her through customs. Then on the drive back got another SMS for a third delay by another few hours. Too bad, she was already through customs. There were people waiting to check in who were turned away I guess - but I'd already reached home. Getting through to a human being on the hotline was an absolute nightmare too. I'm definitely going to waste that damn voucher. My time and peace of mind are too precious to squander on bloody f**king Scoot. But it is a valuable lesson on how absolutely sh*tty a Singapore airline can be if they really don't give a crap. I've sent maids on Malindo, no issues. I've flown Jet Airways myself, no issues. It's not like I have high standards. But Scoot is still atrocious (even in my admittedly limited experience). Edited March 25, 2019 by Turboflat4 Link to post Share on other sites More sharing options...
Wt_know Supersonic March 25, 2019 Share March 25, 2019 Scoot need to buy MAS i still remember my science teacher taught me negative + negative = positive ... huat ah! 2 Link to post Share on other sites More sharing options...
1fast1 Supersonic March 25, 2019 Share March 25, 2019 (edited) Scoot need to buy MAS i still remember my science teacher taught me negative + negative = positive ... huat ah! Your science teacher definitely shouldn't teach math because he/she can't distinguish plus from times. Edited March 25, 2019 by Turboflat4 4 Link to post Share on other sites More sharing options...
Fcw75 Hypersonic March 25, 2019 Share March 25, 2019 Multiple delays. First by a few hours. Then when getting ready to leave for the airport, delayed to the next day. Had to extend the special pass with MOM. Reached airport well in time for the twice delayed flight. Got her through customs. Then on the drive back got another SMS for a third delay by another few hours. Too bad, she was already through customs. There were people waiting to check in who were turned away I guess - but I'd already reached home. Getting through to a human being on the hotline was an absolute nightmare too. I'm definitely going to waste that damn voucher. My time and peace of mind are too precious to squander on bloody f**king Scoot. But it is a valuable lesson on how absolutely sh*tty a Singapore airline can be if they really don't give a crap. I've sent maids on Malindo, no issues. I've flown Jet Airways myself, no issues. It's not like I have high standards. But Scoot is still atrocious (even in my admittedly limited experience). Can always pass the voucher to me. I don’t mind taking Scoot...haha. Link to post Share on other sites More sharing options...
Adrianli Hypersonic March 25, 2019 Share March 25, 2019 Just confirmed with my fren, Scoot gave $250 cash and letter for delay to every single passenger for this incident. Even the kids have it. At Taiwan side, he was given NT$6,000 of food vouchers for his family. NT$22 : SGD1. Now who say Scoot no good??? He told me that he willing to take Scoot again!!! Link to post Share on other sites More sharing options...
Jman888 Moderator March 25, 2019 Share March 25, 2019 Just confirmed with my fren, Scoot gave $250 cash and letter for delay to every single passenger for this incident. Even the kids have it. At Taiwan side, he was given NT$6,000 of food vouchers for his family. NT$22 : SGD1. Now who say Scoot no good??? He told me that he willing to take Scoot again!!! though the plane and schedule keep giving problems, at least now service recovery is good, can't afford further negative news ↡ Advertisement 1 Link to post Share on other sites More sharing options...
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