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OCBC velocity corporate banking website is crap!


LPPL
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Not sure if anyone of you uses the business internet banking platform of OCBC, it is not half as user friendly as the personal internet banking. Firstly, the business banking website can't even be opened using a smart phone browser, you can only do it via a desktop computer or a tablet. Once you enter the website on a desktop, on top of the user id, they will make you key in an organisational id before the password and once all that is done, you need to key in an otp generated by the token. They do not even have an option for them to send the otp to your phone. I have feedbacked for them to improve their internet banking eons ago but they are still sitting back and doing nothing. As for their phone app, it is crap and always hangs. 

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Moderator

Well, LPPL :grin:

 

 

 

 

 

 

 

 

 

Sorry couldnât help it :grin:

Haaaa you damn cb
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wait till you deal with DBS Business Banking

What i don't understand is corporate Internet banking should be more user friendly than personal banking but that does not seem to be the case. Moreover they charge a fee every year to maintain your corporate account but the service they provide is terrible.
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Twincharged

What i don't understand is corporate Internet banking should be more user friendly than personal banking but that does not seem to be the case. Moreover they charge a fee every year to maintain your corporate account but the service they provide is terrible.

 

 

welcome to unique banking experience

 

Standard Chartered Bank or HSBC isn't any better but you live with it especially now with all these strict requirements that USA imposed.

 

More paper work but all just follow motion only, just because a certain group of rogue companies and the rest kena

 

 

 

my personal advice, build a relationship with your bankers

and you see wonders happening

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welcome to unique banking experience

 

Standard Chartered Bank or HSBC isn't any better but you live with it especially now with all these strict requirements that USA imposed.

 

More paper work but all just follow motion only, just because a certain group of rogue companies and the rest kena

 

 

 

my personal advice, build a relationship with your bankers

and you see wonders happening

 

The RMs I deal with are only interested to sell their structured products. The moment I tell them I do my own investments elsewhere, they start having a heck care attitude.  

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