Prudential customers affected by erroneous deductions

[DACH]

Indirectly, they want to HAO LIAN lah their bank got such amount can be deducted.

 

My bank acct not even $1000.

Atas people don't put money in banks to earn that little interest, but into trust funds, and investments to let money earn money.

 

[Ravinged]

my agent is an old aunty

 

At least I still got a MILF. LOL..... Just kidding.

 

She's a beautiful mom to her kids. Her husband lets her handle all the insurance needs of the family too. So she knows best what's appropriate at different stage of my life.

 

Don't need to explain la.

We understand.

 

[kdash]

Don't need to explain la.

We understand.

ð ð ð

hmm.. friend

tsk you guys ah...... haha...

At least I still got a MILF. LOL..... Just kidding.

 

She's a beautiful mom to her kids. Her husband lets her handle all the insurance needs of the family too. So she knows best what's appropriate at different stage of my life.

 

 

 

Nowadays a lot of videos online on My BFF's Hot Mom hor? WAHAHAHAHAHAHAHAHA

 

[Nzy]

Atas people don't put money in banks to earn that little interest, but into trust funds, and investments to let money earn money.

 

[Ysc3]

now .... didn't you wish your a/c was deducted erroneously ??

 

Prudential to pay $100 each to customers with May 24 deduction

Prudential Singapore said it will pay $100 each to all customers whose Giro deduction date for their monthly insurance premiums fell last Thursday. This includes customers affected by erroneous Giro deductions as well as those who were not.

"We decided to extend the $100 to all customers whose Giro deduction date fell on May 24 even though a vast majority were not affected by the incorrect deductions," Prudential Singapore chief executive Wilf Blackburn said in a statement yesterday.

"It is the right thing to do because we recognise that all the customers whom we had contacted regarding this incident would have experienced some amount of inconvenience, and we wish to thank them for their patience and support."

A missing decimal point is believed to be behind a "technical glitch" that affected the monthly premiums of some Prudential Singapore customers last Thursday. The excess insurance premium deductions were refunded within 24 hours.

Prudential will be reimbursing interest lost and charges incurred as soon as possible.

 

With the decimal point missing, Giro deductions that would typically be in the hundreds of dollars ballooned to tens of thousands instead.

Some transactions would have failed if the account had insufficient funds.

A policyholder claimed on an online forum that a premium that was $168 turned into a deduction of $16,800 from his bank account.

The insurer said 22,000 customers were hit by deductions in excess of their monthly premiums.

 

Prudential Singapore said customers will receive the amount by June 3.

The Monetary Authority of Singapore said in a statement late on Thursday that Prudential Singapore and its payment bank Standard Chartered Bank would have to investigate the root cause of the incident.

Prudential Singapore has about 900,000 customers here. - THE STRAITS TIMES

Edited May 27, 2018 by Ysc3

[Kusje]

I just found it funny that some affected customers, instead of working directly with Prudential to resolve the error, figured that bitching about it on Facebook, Twitter or other social media platforms can actually solve the problem.

 

I'm am pretty sure that writing on facebook will resolve the problem faster and more effectively than going thru "official channels".

 

But who says that both methods are mutually exclusive anyway?

friend's mom la haha...

 

"stacy's mom"?

[Kusje]

now .... didn't you wish your a/c was deducted erroneously ??

 

Sure. If my money was taken then returned before I found out about it then I would surely wish they had deducted my money.

 

But if I found out and had to go thru all the worry and calling, I don't think that it is worth 100$.