Macross_vin 2nd Gear November 9, 2016 Share November 9, 2016 Dear Seniors, I will like to ask if any of you are driving this particular model, as I have been experiencing it gearbox problems. A couple of time while in the jam, the panel will display a red message warning me that the Auto gearbox over heated. Did went and told the service staff at Wearners, which they told me that this car is using dual clutch. In a traffic jam situation, it will be advisable that i put it to neutral to prevent it from overheating, as the clutch system well keep on engaging while stationary during the jam. The other problem that i am experiencing is that at times, after starting the engine and move on, i will experience jerking or the gears not changing by itself and will keep dragging the gear when i accelerate. Suppose to move from 3 to 4th gears, the gear will just stuck at 3rd. Feedback to the service staffs before during routine servicing, they told me sometimes it is the on board computer system error, which I will need to stop the car, cut off the engine and wait for a few seconds before restarting the engine again and the problem will go away. This morning such problem happen again while i was on ECP. As i am not able to stop the car in the middle of expressway, therefore, I stop it after reaching the traffic light near Bugis. But before that I switch the gear system to manual while on the expressway. I was on 4th gear and try to swift the gear up as i moved faster, but the gear just skip 5th and go straight to 6th gear. Same thing when lowering the gear. I will skip 5th gear and move straight to 4th while i was on the 6th. My concern now is that as this car is coming 3 years old. Should I get the gear box change while it is still under warranty? Please advise. thanks. P.S: I am a normal driver whom don't play with manual gear as I used automatic gear since this is a daily car. When i do reversing, I will wait for a second or 2 before swifting from D drive to R. ↡ Advertisement 1 Link to post Share on other sites More sharing options...
Vinceng Turbocharged November 9, 2016 Share November 9, 2016 (edited) Pen down the chronology of events and send your car to Wearnes to rectify or replace the gearbox and/or electronics. If unresolved, write to Renault HQ in France. https://group.renault.com/en/our-company/leadership/management-committee/ Edited November 9, 2016 by Vinceng 1 Link to post Share on other sites More sharing options...
Hamburger Hypersonic November 9, 2016 Share November 9, 2016 Dual clutch. Look good on papers..... Only. 1 Link to post Share on other sites More sharing options...
Macross_vin 2nd Gear November 10, 2016 Author Share November 10, 2016 On 11/9/2016 at 3:49 AM, Vinceng said: Pen down the chronology of events and send your car to Wearnes to rectify or replace the gearbox and/or electronics. If unresolved, write to Renault HQ in France. https://group.renault.com/en/our-company/leadership/management-committee/ thanks! I didn't know got such thing! Thanks alot! Link to post Share on other sites More sharing options...
Ake109 6th Gear November 10, 2016 Share November 10, 2016 On 11/9/2016 at 2:29 AM, Macross_vin said: Please advise. thanks. P.S: I am a normal driver whom don't play with manual gear as I used automatic gear since this is a daily car. When i do reversing, I will wait for a second or 2 before swifting from D drive to R. Do you drive in traffic a lot? When was the last time you changed the oil in your DCT? These things need regular ATF/oil change when used heavily in start stop traffic. But if you are under warranty, Wearnes telling you to switch off car to clear fault code is quite unacceptable. I would go insist they change your gearbox. 1 Link to post Share on other sites More sharing options...
Keithchue 5th Gear November 10, 2016 Share November 10, 2016 sounds like mine as well Link to post Share on other sites More sharing options...
Othello Supersonic November 10, 2016 Share November 10, 2016 (edited) deleted Edited November 10, 2016 by Othello Link to post Share on other sites More sharing options...
Macross_vin 2nd Gear November 11, 2016 Author Share November 11, 2016 On 11/10/2016 at 3:54 PM, Ake109 said: Do you drive in traffic a lot? When was the last time you changed the oil in your DCT? These things need regular ATF/oil change when used heavily in start stop traffic. But if you are under warranty, Wearnes telling you to switch off car to clear fault code is quite unacceptable. I would go insist they change your gearbox. Well, i will always choose to travel by expressway as much as possible, seldom will i catch myself in the traffic. Also, my mileage at this moment is already 70k km plus and I have been regularly send the car for servicing at Wearnes as the servicing mileage is set at every 10K km...... I will check with the service centre again as I'm rather concern on it as I read up that a change of the gear box will cost a bomb...... On 11/10/2016 at 11:31 PM, Keithchue said: sounds like mine as well so care to share what you have done to solve the problem? U also driving a renault? Link to post Share on other sites More sharing options...
Fuelsaver Supercharged November 11, 2016 Share November 11, 2016 Better hurry to wearnes request to diagnose n replace gb if not essential components before warranty expires. Link to post Share on other sites More sharing options...
Ake109 6th Gear November 11, 2016 Share November 11, 2016 On 11/11/2016 at 12:57 AM, Macross_vin said: Well, i will always choose to travel by expressway as much as possible, seldom will i catch myself in the traffic. Also, my mileage at this moment is already 70k km plus and I have been regularly send the car for servicing at Wearnes as the servicing mileage is set at every 10K km...... I will check with the service centre again as I'm rather concern on it as I read up that a change of the gear box will cost a bomb...... so care to share what you have done to solve the problem? U also driving a renault? When you did all your regular servicing at Wearnes, did they ever change your DCT fluids? This is important since the factory schedule might call for say changing it only at 75k but since we don't drive on nice alpine roads here, it might be better to change every 30k but agent want to save $ follow factory schedule...... Go bang table, keep a log so that after warranty they cannot tell you oh need to change GB. basically before warranty expiry : Oh you can switch off engine and clear code after warranty expiry : Oh this one need change GB. Link to post Share on other sites More sharing options...
jusleo 1st Gear December 12, 2016 Share December 12, 2016 (edited) On 11/9/2016 at 2:29 AM, Macross_vin said: I will like to ask if any of you are driving this particular model, as I have been experiencing it gearbox problems. A couple of time while in the jam, the panel will display a red message warning me that the Auto gearbox over heated. Did went and told the service staff at Wearners, which they told me that this car is using dual clutch. In a traffic jam situation, it will be advisable that i put it to neutral to prevent it from overheating, as the clutch system well keep on engaging while stationary during the jam. Am not a owner, but what you experience on a DCT(dry) car in traffic is characteristic. To put in nuetral is uncecessary as the computer does it for you anyway, makes no difference. The main resaon for the overheat is the "creeping" in which there is slip. In jams, you are using the 'creep' function to keep up with traffic gaps. This is synonymous to using a Half-Clutch on a manual GB. Imagine half clutching for long periods and the heat generated from the friction plates will be "smell-able" from the outside. https://www.youtube.com/watch?v=W42zsFYjZvM&ab_channel=EngineeringExplained Edited December 12, 2016 by jusleo 3 Link to post Share on other sites More sharing options...
Macross_vin 2nd Gear December 12, 2016 Author Share December 12, 2016 On 12/12/2016 at 5:15 AM, jusleo said: Am not a owner, but what you experience on a DCT(dry) car in traffic is characteristic. To put in nuetral is uncecessary as the computer does it for you anyway, makes no difference. The main resaon for the overheat is the "creeping" in which there is slip. In jams, you are using the 'creep' function to keep up with traffic gaps. This is synonymous to using a Half-Clutch on a manual GB. Imagine half clutching for long periods and the heat generated from the friction plates will be "smell-able" from the outside. https://www.youtube.com/watch?v=W42zsFYjZvM&ab_channel=EngineeringExplained Hi jusleo, thanks! Link to post Share on other sites More sharing options...
Winhelm7997 Neutral Newbie October 25, 2017 Share October 25, 2017 Hi All, need some advise. My 2013 grand scenic gearbox need replacement after consulting wearnes. Car could not start. It is coming to its 5th year only in Jan 2018. Damage $6k! What alternatives do I have other than spending that kind of money on new replacement? Thanks. Link to post Share on other sites More sharing options...
Ct3833 Supersonic October 25, 2017 Share October 25, 2017 On 10/25/2017 at 10:06 AM, Winhelm7997 said: Hi All, need some advise. My 2013 grand scenic gearbox need replacement after consulting wearnes. Car could not start. It is coming to its 5th year only in Jan 2018. Damage $6k! What alternatives do I have other than spending that kind of money on new replacement? Thanks.Get a workshop to quote you, should be less than or about $3k. Link to post Share on other sites More sharing options...
Winhelm7997 Neutral Newbie October 25, 2017 Share October 25, 2017 @Ct3833 Thanks you. Link to post Share on other sites More sharing options...
Macross_vin 2nd Gear October 26, 2017 Author Share October 26, 2017 (edited) On 10/25/2017 at 10:06 AM, Winhelm7997 said: Hi All, need some advise. My 2013 grand scenic gearbox need replacement after consulting wearnes. Car could not start. It is coming to its 5th year only in Jan 2018. Damage $6k! What alternatives do I have other than spending that kind of money on new replacement? Thanks. wow feel sad for u leh......cross my fingers. hope dun happen to me! Actually just drop my car at wearnes......as the speaker on my driver side just don't produce anymore sound! haiz...... Edited October 26, 2017 by Macross_vin Link to post Share on other sites More sharing options...
aimotorholdings Neutral Newbie November 8, 2017 Share November 8, 2017 On 11/9/2016 at 2:29 AM, Macross_vin said: Dear Seniors, I will like to ask if any of you are driving this particular model, as I have been experiencing it gearbox problems. A couple of time while in the jam, the panel will display a red message warning me that the Auto gearbox over heated. Did went and told the service staff at Wearners, which they told me that this car is using dual clutch. In a traffic jam situation, it will be advisable that i put it to neutral to prevent it from overheating, as the clutch system well keep on engaging while stationary during the jam. The other problem that i am experiencing is that at times, after starting the engine and move on, i will experience jerking or the gears not changing by itself and will keep dragging the gear when i accelerate. Suppose to move from 3 to 4th gears, the gear will just stuck at 3rd. Feedback to the service staffs before during routine servicing, they told me sometimes it is the on board computer system error, which I will need to stop the car, cut off the engine and wait for a few seconds before restarting the engine again and the problem will go away. This morning such problem happen again while i was on ECP. As i am not able to stop the car in the middle of expressway, therefore, I stop it after reaching the traffic light near Bugis. But before that I switch the gear system to manual while on the expressway. I was on 4th gear and try to swift the gear up as i moved faster, but the gear just skip 5th and go straight to 6th gear. Same thing when lowering the gear. I will skip 5th gear and move straight to 4th while i was on the 6th. My concern now is that as this car is coming 3 years old. Should I get the gear box change while it is still under warranty? Please advise. thanks. P.S: I am a normal driver whom don't play with manual gear as I used automatic gear since this is a daily car. When i do reversing, I will wait for a second or 2 before swifting from D drive to R. Looking for the reliable workshop? We are doing reliable, excellent and hassle free services. Your Trusted One Stop Workshop located @160, Sin Ming Drive, Sin Ming AutoCity #05-12 Singapore 575722 We are doing - Engine & Gearbox Specialist - Spray Painting - Car Servicing & Repair - Free Towing Service - Motor Insurance & Accident Claims - Parts And Accessories Call us: 87509310 Link to post Share on other sites More sharing options...
BenjaminWillumFunder Neutral Newbie February 5, 2018 Share February 5, 2018 https://www.dft.gov.uk/vosa/apps/recalls/searches/expand.asp?uniqueID=29DA834CC57E48F4802580F7002DA370&freeText=Blank&tx= Looks like your issue ... ↡ Advertisement 1 Link to post Share on other sites More sharing options...
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