New 2017 Kia Forte K3

[maodees]

Just receive call today. SE say their boss ask them attend compulsory training so can meet after 5pm, else I can change to Friday. So going to change to Friday collection. Scared after 5pm not so bright then cannot check properly. Especially my car very dark.

I got mine yesterday morning. It’s in a sheltered area like a car

Park with lights. Can check well de. Hahaha

[casualrider]

I got mine yesterday morning. It’s in a sheltered area like a car

Park with lights. Can check well de. Hahaha

 

Oh.. even the car inside dark and outside dark also can check? my current ride, the previous collection area is unsheltered one. so at night can be dark.

[daoyan]

Change colour also. Me too.

 

SE reserved car first.  A few days later he will lock in the car.  Between these time, you can change colour everyday, every hour by SMS.  Not whatsapp. as proof lor.

 

After lock in, to the time they assign a chassis number (VIN), you STILL can change colour.  But need to pay a $200 admin fee.

 

Once the VIN is assigned, you cannot change colour loh.

 

 

 

Actually, here is one interesting sight, they assigned the VIN on 16th Oct 2017 (Case File - 2 page summary + package checklist).  I only got my COE on the 19th Oct 2017.

 

It is like they already decided to get the COE for me lor.  Thanks !! C&C

 

SE only receive the case file on 21st Oct 2017.

 

Hi Bro, any idea how u check the VIN? Thanks!!!

 

[Apple-Tree]

You mean the car ?

 

It is on the door frame on the driver side (RHFD)

 

 

 

 

Hi Bro, any idea how u check the VIN? Thanks!!!
 

 

[daoyan]

You mean the car ?

 

It is on the door frame on the driver side (RHFD)

 

Hi Bro, the issue is u haven't collect the vehicle yet. So how come u know the VIN's date? Sorry just curious.

 

Cheers!

[Apple-Tree]

Oh ...... SE show me the case file during settlement.  Inside, with all the paperwork.  It contain a 2 page checklist stating the allocated vehicle lor.  A chassis code and which port it is store (Sembawang).  It also have an arrival at port inspection status, date of arrival at port.  The next page is the service checklist - Service Credit entitlement, solar film, etc .....

 

I heard the movement of these type of product (Car) is strictly regulated ....... maybe they need to state the reason to pull the car out of port ??

 

Not sure.

 

 

Hi Bro, the issue is u haven't collect the vehicle yet. So how come u know the VIN's date? Sorry just curious.

 

Cheers!

 

[teomingern]

Oh ...... SE show me the case file during settlement. Inside, with all the paperwork. It contain a 2 page checklist stating the allocated vehicle lor. A chassis code and which port it is store (Sembawang). It also have an arrival at port inspection status, date of arrival at port. The next page is the service checklist - Service Credit entitlement, solar film, etc .....

 

I heard the movement of these type of product (Car) is strictly regulated ....... maybe they need to state the reason to pull the car out of port ??

 

Not sure.

To ensure the importer pays the tax...

[Apple-Tree]

I think more like preventing Phantom Car lor.

 

Export of used vehicle also very tightly regulated.

 

Ever someone got jailed as he forgot to ship out the used car.  1~2 year jail time ????

 

 

To ensure the importer pays the tax...

 

[MsDreamy]

I think there is something really wrong about Kia or Cycle & Carriage, complain to the management about poor management yet the sales executive kenna.. When the problem does not lies with the sales executive but the management.

[Multi]

I think there is something really wrong about Kia or Cycle & Carriage, complain to the management about poor management yet the sales executive kenna.. When the problem does not lies with the sales executive but the management.

SMRT culture. Always is the lowest guy fault not the upper fault.

[D3v1LmAn69]

SMRT culture. Always is the lowest guy fault not the upper fault.

 

PAP culture too. Something big goes wrong some poor scapegoat gets his head chopped, never the Ministers.

[MelsonChua]

Hi guys, just paid deposit for my new Kia K3 SX Sports.

 

Any WhatsApp group for K3?

[thebutcher]

Isnt that the culture everywhere?

[MsDreamy]

If u go complain about their unfair packages, they will get your car plate number, tell th manager that you complained, and the manager will go scold the sales executive who will give u a call..

 

But the correct procedure should be the management reading the complain find out about the customers' packages, and then call the customer directly to apologise and give a chance to vent his/her anger to him/her.. But this is certainly not how kia or Cycle & Carriage handle customers' complaints.. So I dare say 5 to 10 years down the road, its still the same everyone will get different packages, pay different prices and still highly dependable on one's negotiation skills.

[Privacy]

If u go complain about their unfair packages, they will get your car plate number, tell th manager that you complained, and the manager will go scold the sales executive who will give u a call..

 

But the correct procedure should be the management reading the complain find out about the customers' packages, and then call the customer directly to apologise and give a chance to vent his/her anger to him/her.. But this is certainly not how kia or Cycle & Carriage handle customers' complaints.. So I dare say 5 to 10 years down the road, its still the same everyone will get different packages, pay different prices and still highly dependable on one's negotiation skills.

on a scale of 0-10..how will u rate cnc services?

[MsDreamy]

@Privacy, I seriously still hv not got over that the fact that we paid more than others who bought around the same time. Then this feedback thing to their Managing Director was unsuccessful, so I complained to another channel. Each enquiry I made, the sales executive kenna... So silly la the whole thing, their management sucks. Management's service is 0 out of 10 because they do not dare to call me directly to explain things and push the blame to the sales executive. Dont they get it that its not the sales executive's fault but how the management did not standardize things across all outlets.

Edited November 2, 2017 by MsDreamy

[JeraldF]

@Privacy, I seriously still hv not got over that the fact that we paid more than others ho bought around the same time. Then this feedback thing to their Managing Director was unsuccessful, so I complained to another channel. Each enquiry I made, the sales executive kenna... So silly la the whole thing, their management sucks. Management service is 0 out of 10.

It has and always will be like this. Why even bother? Just enjoy your ride~~~

[Privacy]

@Privacy, I seriously still hv not got over that the fact that we paid more than others who bought around the same time. Then this feedback thing to their Managing Director was unsuccessful, so I complained to another channel. Each enquiry I made, the sales executive kenna... So silly la the whole thing, their management sucks. Management's service is 0 out of 10 because they do not dare to call me directly to explain things and push the blame to the sales executive. Dont they get it that its not the sales executive's fault but how the management did not standardize things across all outlets.

how much more?

i heard last time mazda also.. ubi n lk different pricing depends on ur se..