Neutrino Supercharged December 5, 2014 Share December 5, 2014 About 900 long haul Business Class tickets were sold online in Australia for Economy Class prices. That's an error costing around 3 million dollars. Now SIA are trying to recover this money through Travel Agents or directly from the people who bought the tickets. Apparently according to Australian law SIA haven't got a leg to stand on. Why don't SIA just accept the error and not cause major problems with their standing as a 'great airline'. Also with the major fall in oil prices has anyone noticed any drop in airline ticket price here? ↡ Advertisement 4 Link to post Share on other sites More sharing options...
Maxus-MIFA9 Supersonic December 5, 2014 Share December 5, 2014 How come SIA never advertise in SG also...... :angry: Link to post Share on other sites More sharing options...
Wt_know Supersonic December 5, 2014 Share December 5, 2014 (edited) got small small small fine print one la consumer has to lan lan obey if consumer "accidentally" buy biz seat can anyhow refund and change to economy without penalty? Edited December 5, 2014 by Wt_know 1 Link to post Share on other sites More sharing options...
Jman888 Moderator December 5, 2014 Share December 5, 2014 how long it took to sell 900 seats, how come they never realize earlier Link to post Share on other sites More sharing options...
Toothiewabbit Supersonic December 5, 2014 Share December 5, 2014 SQ should bear the cost of misrepresentation. Why go after travel agents or passengers for their own boo-boo? 10 Link to post Share on other sites More sharing options...
Ender Hypersonic December 5, 2014 Share December 5, 2014 how long it took to sell 900 seats, how come they never realize earlier This type could be kenna leak out in a forum, then in a short time huge volume of business class purchases. Won't be surprise many are profiteering by bulk purchase. Link to post Share on other sites More sharing options...
RH1667 Hypersonic December 5, 2014 Share December 5, 2014 How come SIA never advertise in SG also...... :angry: Ya man....got " good lobang " never benefit their own country man! :angry: 5 Link to post Share on other sites More sharing options...
Ender Hypersonic December 5, 2014 Share December 5, 2014 SQ should bear the cost of misrepresentation. Why go after travel agents or passengers for their own boo-boo? Not just SQ, last time microsoft also pricing mistake for the office for $15-$20... Then they cancel all our order. HP also went to court for not honoring pricing mistake for their laser printer, and won. 3 Link to post Share on other sites More sharing options...
Kb27 Supersonic December 5, 2014 Share December 5, 2014 It doesn't really "cost $3m" It means that's $3m they couldn't make. 2 Link to post Share on other sites More sharing options...
Mcf777 Turbocharged December 5, 2014 Share December 5, 2014 Blame their own staff for keying in the wrong prices into the GDS. 2 Link to post Share on other sites More sharing options...
Jman888 Moderator December 5, 2014 Share December 5, 2014 How come SIA never advertise in SG also...... :angry: in singapore they will tell you 'no count' Link to post Share on other sites More sharing options...
Magfocus 5th Gear December 5, 2014 Share December 5, 2014 If this were Amazon, they would have probably graciously accepted their error and allowed those who purchased these tickets to continue as per usual. 7 Link to post Share on other sites More sharing options...
Mockngbrd Supersonic December 5, 2014 Share December 5, 2014 SIA sibeh sore loser 1 Link to post Share on other sites More sharing options...
Mustank Hypersonic December 5, 2014 Share December 5, 2014 If it was sg people buy one, I will boo Sia But since is amtk buy one, I sarpork Sia 6 Link to post Share on other sites More sharing options...
Mcf777 Turbocharged December 5, 2014 Share December 5, 2014 Their system don't have integrity checks in place ? Evrything also outsourced. Try calling their call centre. Better press chinese language than speak to their "English speaking" staff. Really buay kan. Vomit blood This blunder easily cost s$3m revenue loss. Link to post Share on other sites More sharing options...
Maxus-MIFA9 Supersonic December 5, 2014 Share December 5, 2014 in singapore they will tell you 'no count' 'Honest Mistake' ... 3 Link to post Share on other sites More sharing options...
Thaiyotakamli Supersonic December 5, 2014 Share December 5, 2014 Those who post the ad sure kena sack lol 1 Link to post Share on other sites More sharing options...
Thaiyotakamli Supersonic December 5, 2014 Share December 5, 2014 SIA sibeh sore loser If after i bought a promi ticket from SQ, then i found a cheaper SQ ticket deal, can i refund? I don't think so ↡ Advertisement Link to post Share on other sites More sharing options...
Recommended Posts
Related Discussions
Related Discussions
Commentary: Singaporeans’ reluctance to pay more for hawker food is endangering the trade
Commentary: Singaporeans’ reluctance to pay more for hawker food is endangering the trade
Booking air tickets with Jetstar
Booking air tickets with Jetstar
Sell by bidding - BEST price from 500 car dealers in 1 day
Sell by bidding - BEST price from 500 car dealers in 1 day
Petrol Price Movement in Singapore
Petrol Price Movement in Singapore
NDP 2023/2024
NDP 2023/2024
New car discount/price/promo
New car discount/price/promo
Greater Southern Waterfront discussion
Greater Southern Waterfront discussion
Singapore Airlines returns to profit as Asia travel surges
Singapore Airlines returns to profit as Asia travel surges