Insurance refund

[Bill29]

Good Day Everyone In Here.

 

Could any kind soul advise what is the duration/Time Frame for refund

after I cancel my Certificate of Insurance for my car.

 

I cancelled my Car Insurance Policy with China Taiping 2 Month ago but still

no new on the refund.

 

Just can't imagine what is the hiccup ?

 

Thanks and Regards

[Kingkong]

How many months to go when you cancel it?

[ck16]

you can call them up and ask, sometime is they refund back to agent and agent keep it and never refund back to you, so you better call them to check, if they haven't make any refund, ask them to refund back directly to you

[Bill29]

Brother Six more month exactly.

But still no outcome.

This is normal ?

 

Thanks and Regards.

[ck16]

Brother Six more month exactly.

But still no outcome.

This is normal ?

 

Thanks and Regards.

Bro, call them up to check on weekday, you have to make noise with them and they will get things done fast. If not they just take their own sweet time.

[Kingkong]

Yup nothing beats giving them a call to check, and make noise if need be.

6 months should be able to get refund. Done that a few times and no problem at all.

Edited June 1, 2014 by Kingkong

[Wolfy3769]

check ur insurance... i think there are limit on the refund.. if less than certain month remaining, no refund...

 

maybe urs fall into this category..

[Shibadog]

check ur insurance... i think there are limit on the refund.. if less than certain month remaining, no refund...

 

maybe urs fall into this category..

 

 

yup.

 

 

Mine also had no refund cos I made a windscreen repair (not replacement).... TL to the max

 

windscreen repair cost less than 1 mth of my insurance premium.

 

they say upfront that windscreen repair will not affect NCD but in T&C small print say it is still considered a claim, thus no refund for early termination

 

cemented my view that motor insurance industry in Singapore is a scam.

[Sci10213]

Good Day Everyone In Here.

 

Could any kind soul advise what is the duration/Time Frame for refund

after I cancel my Certificate of Insurance for my car.

 

I cancelled my Car Insurance Policy with China Taiping 2 Month ago but still

no new on the refund.

 

Just can't imagine what is the hiccup ?

 

Thanks and Regards

 

Call your agent to find out... wats the point of having agent when he/she dun assist u in such admin matters?

[Anshng]

Btw just to highlight to you guys not to buy any car insurance from AIG

 

I just terminated mine and they never give me full refund of the prorated premiums

 

They say they retain 20% of the premium because i never get a replacement policy from them!

What nonsense! So next time once you start AIG you have to also continue with them else they will eat your premium. THis was never highlighted to be before

 

Is this normal for those who have terminated their premium before?

 

Please pass the word around

[Tommisan]

Bill29,

 

How did you do the cancellation, by yourself or through the dealer?

 

If you cancel it on your own, just call up the motor insurance department of your insurer to follow-up on the case.

 

If the dealer did it, you have to be certain that he did. My dealer did not submit the necessary documents to facilitate the insurance cancellation and I had to do it on my own.

 

After which, I received my refund within 2 weeks via the insurance agent.

 

 

[Bill29]

Brother, I cancel on my own.

I have called them with regard how to go around.

Instruction was to send them back the Original and the New

Policy which I bought before they can cancel the old policy.

I did exactly as per the instruction given.

 

Just don't understanding why the process is so long.

Maybe China Taiping can advise ?

Would you buy from them if their after sale service is such ?

 

Thanks and Regards

 

[Galantspeedz]

i went AXA cancel before.... received cheque about 2.5 months later.... until i forgot about it.... haha

 

maybe you can call and ask what is estimated time frame?

[Bill29]

Noted with Thanks.

 

I shall call CHINA TAIPING asking them what is the problem.

 

Thank and Regards

 

 

[Helloworld99]

Noted with Thanks.

 

I shall call CHINA TAIPING asking them what is the problem.

 

Thank and Regards

 

 

They will tell u that they will refund your agent. I have this experience before.

[Tommisan]

Brother, I cancel on my own.

I have called them with regard how to go around.

Instruction was to send them back the Original and the New

Policy which I bought before they can cancel the old policy.

I did exactly as per the instruction given.

 

Just don't understanding why the process is so long.

Maybe China Taiping can advise ?

Would you buy from them if their after sale service is such ?

 

Thanks and Regards

 

 

If it is through an agent, then the delay probably lies with the agent rather than the insurance company.

[Bill29]

Noted with Thank.

 

Regards

[Mos_rex]

Chase the agent that sell you the insurance.

 

I had my car insured with Great Eastern but through an agent so when i sold my car and ask the agent to cancel, as usual ask me for the relevant documents (sale agreement/LTA letter etc.) and will process the cancellation. Before cancellation, made the calculations and will be refunded around few hundreds bucks.

 

After 4-5 months, no news on the insurance refund to the extend that i personally go to Great Eastern office in Pickering Street and enquire why it took so long to refund my insurance premium. To my surprise, i was told that the insurance agent did not cancel my car insurance and it was still running (4-5 months after i sold the car) and the Customer Service then assist me with the cancellation.

 

The matter somewhat pissed me off and i called the insurance agent and demanded an explanation. He gave excuse that the insurance was bought from another agent and he had informed the other agent to cancel it blah blah blah. To make thing short, i kept pestering the agent daily for my premium refund and finally after around 6 months plus i got the refund cheque in my mail.

 

Lesson learnt, buy direct from the insurance company and not rely on the insurance agents...