Grab/Ryde issues and charges

[Kb27]

29 minutes ago, 13177 said:

Didn’t know there is a circle that phv driver needs to be in?! Indeed not easy for phv driver as compared to taxi.

Last time, driver can far away press "I've Arrived" button, but now Grab tightened the noose, so driver can only activate that button within that small circle at pickup point, otherwise, rider won't be charged, and driver cancelled at their own disadvantage.

However, that small circle does not always fit well. Some pickup are just inaccessible, unable to reach within that circle.

So drivers will always go into that circle, even when the rider is waiting at the wrong pickup. If he moves out of that circle, he cannot cancel to his advantage.

[13177]

21 minutes ago, Kb27 said:

Last time, driver can far away press "I've Arrived" button, but now Grab tightened the noose, so driver can only activate that button within that small circle at pickup point, otherwise, rider won't be charged, and driver cancelled at their own disadvantage.

However, that small circle does not always fit well. Some pickup are just inaccessible, unable to reach within that circle.

So drivers will always go into that circle, even when the rider is waiting at the wrong pickup. If he moves out of that circle, he cannot cancel to his advantage.

So that circle very important to driver. Lol.