Used Car Dealers Feedback (Part 2)!

[Mickey83]

As for my doing i'll write down in the agreement : Subject to loan approval, Subject to STA or workshop check for accident in the agreement.I have no problem with my way of doing things so far. That's how i give my customer a piece of mind. Different dealers have different ways of doing business. But not all dealers are out to eat your money. And for what i know most of the SE dont gain s--t even if your deposit is being forfeited. And those who say that the dealers are not honest at all, If its possible provide prove? I can flame every dealer with just words. But i dont think its fair to them as lots of them dont even come up to the forums to read, thus they dont have the means to defend themself even if its not true. Please if possible provide prove and make a true list of dealers that are going to be in the blacklist. Cause quite alot of dealers which are being put into the blacklist here, well from what i know some are not that dishonest. Maybe its just the salesman that serve you trying to rip you off. But that doesn't mean that the whole company is bad.

[Wt_know]

when the sales get tough due to low inventory and loan curb ... all kind of dirty tricks came out .... BEWARE !!!

[Porkerchong]

seems more like dealer in disguise badmouthing another dealer in the forum.

 

 

[Wt_know]

quite a few newbie join with their "great 1st post" saying good (to promote) or bad thing (to sabo) ...

 

in a nutshell, NEVER EVER trust used car dealer ... do you own maths ... put as little deposit as possible ... only pass money when you got the car

having the worst scenario in your mind to protect yourself ... like dealer runaway with you money, chut pattern to delay, never settle your loan, did not transfer car ownership, so ... build every single countermeasure to these infamous dirty tricks

 

seems more like dealer in disguise badmouthing another dealer in the forum.

 

[Gildor8]

Hi all,

 

Has anyone deal with Presto Expat motoring consultancy dealer before?. Please share experiences. Thanks.

 

 

[Gildor8]

when the sales get tough due to low inventory and loan curb ... all kind of dirty tricks came out .... BEWARE !!!

 

I am interested in getting a 2nd hand car but is quite worried on the dealers playing trick.

 

I have never bought a 2nd hand car before...can anyone give some advise, the best is step by step how to go about the process and minimize risk of being cheated?. Thanks in advance, bro.

[Wt_know]

rule no 1. protect yourself ...

 

1. settle your current car loan if possible

2. apply new loan by yourself ... just give a call to the bank and they will hook you up with their loan department ... don't be petty and look forward for the $500 or $1000 rebate taking dealer loan

3. pay as little deposit as possible like $500, deposit is not downpayment. deposit is just to "choppe" the car with sales agreement and proceed

4. use cashier order and only give to the dealer/seller at lta when the car ownership transferred is done

5. put your terms & conditions ie: delivery date, car condition, rectification, etc on black and white although nothing much you can do about it eventually

6. never trust the dealer simi report. pay for your own self assessment ie: bring the car to your known workshop for assessment ie: wear and tear that need immediate replacement, accident car, flooded car, etc

7. when talk to the dealer, use your common sense to assess the dealer. if the dealer does not sound honest answering your question and give you big talk like too good to be true ... just walk away ... no point die die must buy

 

use your money to buy car not buy nightmare ... if you want nightmare go watch a ghost movie

Edited June 7, 2013 by Wt_know

[Jayc]

Hi all,

 

Has anyone deal with Presto Expat motoring consultancy dealer before?. Please share experiences. Thanks.

Hi,

 

I have sold my car to them previously. Pretty straight forward deal, cashier order and handover keys at LTA. But thought their main clienteles are expats.

[Timex1441]

quite a few newbie join with their "great 1st post" saying good (to promote) or bad thing (to sabo) ...

 

in a nutshell, NEVER EVER trust used car dealer ... do you own maths ... put as little deposit as possible ... only pass money when you got the car

having the worst scenario in your mind to protect yourself ... like dealer runaway with you money, chut pattern to delay, never settle your loan, did not transfer car ownership, so ... build every single countermeasure to these infamous dirty tricks

now tat 4 june is over, used car dealers got plenty of free time on hand to come in here....

[Porkerchong]

now 2nd dealer at there pah flies.nothing much to do so come in and bad mouth their competitor.

after finish badmouthing each other,they cry father cry mother to gahmen again say no biz.

 

[Ahgong]

Anyway just read thru most of the pages. Can feel the frustration that some buyers encounter. Anyway i'm a dealer myself and i wont hide it. Mostly the things i've read are negative things on SE or the shop name.

Well for most of the case i can understand what is going on, but trust me if there's like 100 SE that are not honest or stuff, there are many more times customer worst than those SE out there.(I've also met some

very good customers which will still find me up till today.) An example on why we collect deposit of $500 for lets say a normal jap car. Once buyer agree on a car he likes, he might wanna have it sent to his workshop or STA, etc... for a check. The salesmen will have to drive the car down to whichever place for the car to be check. Some buyers will demand the salesman to change alot of parts which they think that it no longer can

be used or some might wanna change the colour of the car. So actually we'll have to wait for his loan to be approve by the bank before proceeding with the things needed to be done.(Upon giving the $500 deposit,

most of the dealers i know will write down in black and white in the agreement on the things that needed to be done once the loan has been approved.) Can you imagine that as a salesmen after providing them with all those service and all those things done the buyer can call you last min and give you crap excuses and will say that they dont wanna buy the car anymore. Or they can find whatever reason they can just not to buy the car. And from what i know not all boss from the used car sector will confiscate the deposit. i've seen quite a number of cases where the boss agree to refund the full deposit back to the buyer out of good will.

(Take note that the agreement you sign when u first place a deposit for it, under the clause dealers have the rights to confiscate the deposit if the buyer wishes to back out. SO READ BEFORE U SIGN)

 

And another point i have to make you guys understand why SE want you to place a deposit. If you notice in those sgcarmart ads, there's a column where there will be a few SE numbers for you to call. Anyway as long as no one places a deposit for that car, it will still be open to other SE working in the same company to sell. Most of the dealers use this rule but not all. So i spend hours convincing you to buy the car, help you plan your financial thing, go for a test drive, call boss and ask for discount for buyers. Imagine after all this you refuse to place a deposit. The SE might say its ok if you dont wanna put a deposit, i'll still go ahead with your deal. And i can assure you guys that there are cases where by its a weekend, there will be another buyer that come down to view it as no deposit have been placed and it will be sold to another SE serving them.Anyway i believe that there's always a balance in good or bad, but what i've been reading here its like SE cant be trusted, SE this and that. Well if anyone of you here is working under the sales line, you'll understand why i'm posting this. Cause some customers really spoils your day. So lets not condemn the entire used car trade just because you guys have 1-2 bad experience with them. You should post on your bad experience and point out the things to take note when buying cars in future. There are lots of first timers reading the forum. Teach them to be smart rather than teach them to condemn. i will try my best to answer the questions that alot of ppl are not sure about.

ahh... got a dealer here.

There is always two sides to the story. so hearing from your perspective, i am sure there are buyers that are no angels either.

 

Lets talk about the cars, the process and the warranty that dealers are giving to buyers instead of the way dealer or buyer behave, shall we?

 

When a dealer offers warranty, what does that warranty cover?

Edited June 7, 2013 by Ahgong

[Raptorz]

Hi All, I bought a car about 3-4 mths back and the aircon up lorry 2 months back. I sent my car for a check and found out that the compressor is spoilt and discovered a few "repairs" done before like the bumper, front light on the right side, the button to control the window panes on the right. I think STA is not helpful because as a first time buyer, the report don't make sense to me. When i first bought the car, the aircon was weak but still working. After a while, it just died. Anyone experienced problems with their car less than 6 months after buying and successfully gotten any repairs done due to the help of LEMON LAW? Thanks! Please advise.

[Jack1986bibi]

Hi Guy

 

Beware of car dealer from AllBest Motoring, avoid dealing with them. Had a bad experience with them. Here a review about him from other buyers as well

 

http://sgblacklistcardealers.blogspot.sg/2...kit-road-3.html

 

By the way I realize that another car dealer "Car Todays" is sharing the same address with "AllBest Motoring" at Enterprenuer Business Centre, 18 Kaki Bukit Road 3 #02-16 . Hmm very weird that two car company sharing the same office at #02-16. By the way they have close to 300 cars for sale, sound very fishy but I had never deal with them before.

 

For car buyers just take note and be careful

 

 

[Ju141586]

Read some of the post and I wish to share my experience.

 

Bought a Honda stream recently and the dealer took in my MIT lancer glx. When I hand over and took over the new and old car, for the document for the full repayment of my lancer was obviously before the end of the month. I was shock the next month installment was still being deducted from my account.

 

When i called the dealer asking why by lancer is not fully paid yet, the answer was the due date is 10th of that particular month. it was so coincident that i called on the 10th. After checks with the bank, the mentioned that he repayment amt they will not issue the due date over the next month. And a request for repayment amt was done on the 6th. I handed the car over on 19th the month before. When I asked to see the document that I signed for repayment salesman keep saying is with manager. Trying to give excuse. I checked sg car art and it was sold on the 6th. This means that they had no note nation to make the repayment only until they sold the vehicle.

 

Not too sure this is common but I understand frm LTA is that name must be changed within 2weeks. My mind was wondering, if this shop were to close down, means no one will do the settlement for my lancer. I lost my car and need to pay installment.

 

To me, I trusted the boss of the shop given his honest look. The salesman was rubbish. To friends out there, I think the best is any document yo sign to entrust the dealer to do anything, pls request for a copy.

 

 

 

[Chapter1_andy]

Being put in blacklist does not necessarily mean they are very bad, but there's something abt them that tells you, "The next time I change car, I'm not going back there again".

(no mention of names, you know who you are):

 

Things like:

 

1) Poor after-sales (which is advertised and "promised" in their website) - bring you to their "recommended" workshop which already has a bad reputation for years

2) Going to view a car and the sales person want to recommend another vehicle to you

3) Going to view the car, and salesman bo chup you (prefer to smoke in one corner)

4) You pay a higher price to fix your stuff (official workshop) to fix the problems brought by the previous workshop (recommended by your dealer)

5) Say one thing; do another thing. Actions and words don't match.

 

[Ahgong]

Being put in blacklist does not necessarily mean they are very bad, but there's something abt them that tells you, "The next time I change car, I'm not going back there again".

(no mention of names, you know who you are):

 

Things like:

 

1) Poor after-sales (which is advertised and "promised" in their website) - bring you to their "recommended" workshop which already has a bad reputation for years

2) Going to view a car and the sales person want to recommend another vehicle to you

3) Going to view the car, and salesman bo chup you (prefer to smoke in one corner)

4) You pay a higher price to fix your stuff (official workshop) to fix the problems brought by the previous workshop (recommended by your dealer)

5) Say one thing; do another thing. Actions and words don't match.

 

Yep. I concur!

 

after sales is just as important as the sales process itself.

[Jerry84]

Jerry are you Lawrence, how to trust a 2 post newbie?

 

someone got to start from somewhere right? it is just some recommendation. if u think i'm lawrence then u can ignore the post. if you think by posting lots of post is good reputation then believe that way. i tot forum is to help out and recommend good car dealers to ppl and asking customer to avoid or take precaution for those blacklisted?

[Jerry84]

Bro i don't mean to be rude here, but why would you put a $2000 deposit for the car? You can just request for a $500 deposit for the car. Any way after u placed a deposit you have to sign an agreement right? So normally any admin fees being charged to you would be stated in the agreement. You can choose not to sign the agreement if the admin fee is way too high. As for the marked up in price if i'm not mistaken its just to show the bank. Nothing to do with the actual price that you purchase the car. In the Agreement there will be the price of the car that you bought. So no matter what they put in sgcarmart, it doesn't affect you at all. And i'm sorry i dont understand how come you said the loan has been approved but in the end not approved again? So did they marked up the car price after you placed the deposit right away even before the loan has been approved? Or did they marked up the car price once your loan has been approved? And how come they told you that the loan has been approved then as u claim the salesman told you its has been rejected? Normally when bank approved of the loan there's a thing call AA for us. So if they go back on their word by saying after your loan has been approved, you can take back your full deposit PLUS they must pay you the amount of deposit of (X) amount that you placed, which in total they must pay you back $4000. Unless in the beginning they straight away told you that your loan has been rejected. AS I SAY AGAIN FOR THOSE THAT ARE BUYING CARS, PLEASE READ THE TERMS AND CONDITION CAREFULLY. I know lots of dealers are gonna flame me or target me. Actually i believe in long term business. I'm just trying to bring awareness to all ppl with no exp of buying cars.

 

thats why we posted here to beware of those blacklisted car dealers right? when i sign the agreement, there wasnt any amount written on the admin charges. after he took my credit card for the deposit then he write the amount of the admin fees inside and told me that the amount is a normal rate. paying 2k deposit is because i like that car and the 2k will be use to off set the payment when the loan approved. so to me that doesnt matter much. losing $50 issnt alot but i just want to warn ppl who wants to buy car from Yah Motor to take precaution as there is no review of Yah Motor in the forum yet.