EBay Makes It Easier to Report Bad Buyers

[Lala81]

I don't get it why people click buy and don't buy in the end ?

It's not like booking reservations in a restaurant...

[1fast1]

I don't get it why people click buy and don't buy in the end ?

It's not like booking reservations in a restaurant...

 

Even that's bad enough. Think of the lost opportunity cost.

 

I always call the restaurant up at least half-an-hour before the time-slot to cancel (and apologise).

[Yeobh]

I am with you, product rating should be in

[Aventador]

I also think buyer feedback is useful, helps the next buyer make a choice

 

And I think ROM should also start a website to give feedback:

 

Wife

 

Looks : 7/10

body: 5/10

bj: once in a blue moon

fj: after much begging

ar: not in this life

gfe : 15 years ago

size: slim , average , above average

rtf: hopefully at Christmas

 

[Nicholas]

I don't get it why people click buy and don't buy in the end ?

It's not like booking reservations in a restaurant...

 

I did this twice I think, but both times I message the seller saying I clicked wrongly, and please cancel the order. Both times seller cancel without further questions.

 

I don't get why amazon allow you to cancel the order even if you have paid, but ebay make it difficult after you clicked 'buy'.

 

Reason? Found cheaper or better alternative.

[Mustank]

I also think buyer feedback is useful, helps the next buyer make a choice

 

And I think ROM should also start a website to give feedback:

 

Wife

 

Looks : 7/10

body: 5/10

bj: once in a blue moon

fj: after much begging

ar: not in this life

gfe : 15 years ago

size: slim , average , above average

rtf: hopefully at Christmas

 

 

[Happily1986]

I did this twice I think, but both times I message the seller saying I clicked wrongly, and please cancel the order. Both times seller cancel without further questions.

 

I don't get why amazon allow you to cancel the order even if you have paid, but ebay make it difficult after you clicked 'buy'.

 

Reason? Found cheaper or better alternative.

 

there is a reason the button option is called Commit to Buy.

[Nicholas]

there is a reason the button option is called Commit to Buy.

 

I know but those cheaper or better ones suddenly POP UP! Usually I did thorough research before committing to buy. Happened 2 out of 100 times la.

 

For amazon, when they are preparing shipping, that is when you can't cancel, or up to the seller if they allow to cancel. I find that benefits everyone.

[Happily1986]

I know but those cheaper or better ones suddenly POP UP! Usually I did thorough research before committing to buy. Happened 2 out of 100 times la.

 

For amazon, when they are preparing shipping, that is when you can't cancel, or up to the seller if they allow to cancel. I find that benefits everyone.

 

Thats a very nice gesture on Amazon's part but thats partly because America is largely a consumers' market rather than a seller's market. Can or Can't Do aside, just think of your decision as a reflection of your personal ethics? When we reneged on our end of the deal? Whats going to stop us from reneging every other agreement, written or oral? Whats the point of having agreements then? I think in Life, we need to understand that there are times when we need to honor our own decisions and live by them, regardless of the consequences.

[Nicholas]

Thats a very nice gesture on Amazon's part but thats partly because America is largely a consumers' market rather than a seller's market. Can or Can't Do aside, just think of your decision as a reflection of your personal ethics? When we reneged on our end of the deal? Whats going to stop us from reneging every other agreement, written or oral? Whats the point of having agreements then? I think in Life, we need to understand that there are times when we need to honor our own decisions and live by them, regardless of the consequences.

 

It's not a gesture. IMO it's a much better system. Also it's not just in US, it's the same for Amazon EU, CN and JP. In Amazon, you can also register as a seller to sell things just like in ebay but sadly it's not worldwide. For play-asia, I can change the order just like amazon. So why can't ebay be like this?

 

I agree with you that a deal is a deal but mistakes do happen. If things are $2 different, I wouldn't mind. But for the instance that I found an alternative, it was 50% different. Sometimes, I go for more expensive item if the seller has more credibility. If the seller refuse to cancel my order, then fine. However, I did send him a message for a cancellation request. If he is ok with it, then it is an agreement as well. It's not like I pressed buy, regretted then didn't even inform seller. From then, I did try to be more careful with pressing the committing to buy button.

 

However, I think it's still too narrow minded in Singapore where many merchants have once sold no return policy. People change their minds all the time, they're not robots. Of course the product that they return needs to be in pristine condition. Places like Ikea have this policy. Not happy with the product? Return, no questions asked.

 

It's ok not to agree with me, because everyone thinks differently.

[Happily1986]

It's not a gesture. IMO it's a much better system. Also it's not just in US, it's the same for Amazon EU, CN and JP. In Amazon, you can also register as a seller to sell things just like in ebay but sadly it's not worldwide. For play-asia, I can change the order just like amazon. So why can't ebay be like this?

 

I agree with you that a deal is a deal but mistakes do happen. If things are $2 different, I wouldn't mind. But for the instance that I found an alternative, it was 50% different. Sometimes, I go for more expensive item if the seller has more credibility. If the seller refuse to cancel my order, then fine. However, I did send him a message for a cancellation request. If he is ok with it, then it is an agreement as well. It's not like I pressed buy, regretted then didn't even inform seller. From then, I did try to be more careful with pressing the committing to buy button.

 

However, I think it's still too narrow minded in Singapore where many merchants have once sold no return policy. People change their minds all the time, they're not robots. Of course the product that they return needs to be in pristine condition. Places like Ikea have this policy. Not happy with the product? Return, no questions asked.

 

It's ok not to agree with me, because everyone thinks differently.

 

it takes two hands to clap. I would like to think that there are alot of nasty buyers who have abused the returns policy. Not saying you of course but it is always like this. The kwailan minority bangs up the system and the silent and obliging majority suffers.

[Yeobh]

With so much changes taking places every few months, my sales volume especially those cross borders have drop to a trickle.

[Unltd]

It's not a gesture. IMO it's a much better system. Also it's not just in US, it's the same for Amazon EU, CN and JP. In Amazon, you can also register as a seller to sell things just like in ebay but sadly it's not worldwide. For play-asia, I can change the order just like amazon. So why can't ebay be like this?

 

I agree with you that a deal is a deal but mistakes do happen. If things are $2 different, I wouldn't mind. But for the instance that I found an alternative, it was 50% different. Sometimes, I go for more expensive item if the seller has more credibility. If the seller refuse to cancel my order, then fine. However, I did send him a message for a cancellation request. If he is ok with it, then it is an agreement as well. It's not like I pressed buy, regretted then didn't even inform seller. From then, I did try to be more careful with pressing the committing to buy button.

 

However, I think it's still too narrow minded in Singapore where many merchants have once sold no return policy. People change their minds all the time, they're not robots. Of course the product that they return needs to be in pristine condition. Places like Ikea have this policy. Not happy with the product? Return, no questions asked.

 

It's ok not to agree with me, because everyone thinks differently.

 

First, all sites are different. Not happy with the policy, don't buy using that site.

 

There will always be better deals, the grass is always greener on the other side. You agree to a deal, you honor it. I am sure if you are selling something that's the way you feel too, otherwise try selling me something and I agree, you purchase from supplier and I cancel from you.

 

It's because people change their minds all the time, that's why there are policies that when you buy, you don't reject the item due to a better price. If you want to make a decision, research first before committing, you are using the Internet to buy for gods sake, research is just in front of you.

 

Not all places are ikeas with no questions asked refund policy, not everything in ikea is cheap and if you buy certain items, it is stated clearly no refunds, thus it does not apply to everything.

 

Typically a place that has a no questions money back refund charge higher, which contradicts your statement of changing your mind cause you found cheaper.

 

I don't agree with you, but your last words after the comma are wrong. The more appropriate statement would be "I think differently"

Edited October 18, 2012 by Unltd

[Tatty]

With so much changes taking places every few months, my sales volume especially those cross borders have drop to a trickle.

 

what are u selling on ebay

you should have regulars right

since you have been on ebay for sometime

 

I just visited eBay

and was surprised by their charges

final value fee, shipping fee, paypal fee,

 

final value fee - this i can understand

shipping fee - this i cannot understand, why eBay charge for your standard shipping

 

paypal fee - their conversion rates are highly in their favor and yet they also charge a fee

 

how to make money really

 

unless goods are stolen to be made for sale in eBay

[Nicholas]

First, all sites are different. Not happy with the policy, don't buy using that site.

 

There will always be better deals, the grass is always greener on the other side. You agree to a deal, you honor it. I am sure if you are selling something that's the way you feel too, otherwise try selling me something and I agree, you purchase from supplier and I cancel from you.

 

It's because people change their minds all the time, that's why there are policies that when you buy, you don't reject the item due to a better price. If you want to make a decision, research first before committing, you are using the Internet to buy for gods sake, research is just in front of you.

 

Not all places are ikeas with no questions asked refund policy, not everything in ikea is cheap and if you buy certain items, it is stated clearly no refunds, thus it does not apply to everything.

 

Typically a place that has a no questions money back refund charge higher, which contradicts your statement of changing your mind cause you found cheaper.

 

I don't agree with you, but your last words after the comma are wrong. The more appropriate statement would be "I think differently"

 

Not happy can always refuse to cancel my order, simple as that. The policy is set to protect sellers, I can understand. Well the things I bought on ebay are 2nd hand items, no need to get from supplier. Also, I'm sure on ebay you only start to prepare the order only after you have received the payment.

 

The Ikea example is merely an example of a successful business with return policy.

 

I'm pretty sure there are many that think like me, furthermore, I did the appropriate action to ask the seller nicely. I have also bought many things on Amazon with return policy, which are selling cheaper than what I find in Singapore. This contradicts what you said.

 

You don't like people doing that? Don't sell on that site, simple as that.

 

If you think that only I alone think differently... then I do not wish to continue discussing this with you. Good night.

[Yeobh]

Yes, before ebay I was doing local distribution and direct sales.Over the last two decades local customers buying habits have not change very much but my business model change 100% to online, targeting mainly cross borders customers.

To sustain regular monthly sales one needs to built up at least 5,000 online customers.

Three main changes will be coming online soon across the board - they are: a) Free shipping worldwide b) shipping to be effect within one day from date of order c) buyer can return goods within 2 weeks preferably within 30 days with full refund.

[Tatty]

Yes, before ebay I was doing local distribution and direct sales.Over the last two decades local customers buying habits have not change very much but my business model change 100% to online, targeting mainly cross borders customers.

To sustain regular monthly sales one needs to built up at least 5,000 online customers.

Three main changes will be coming online soon across the board - they are: a) Free shipping worldwide b) shipping to be effect within one day from date of order c) buyer can return goods within 2 weeks preferably within 30 days with full refund.

 

your eBay store? name

[Yeobh]

PM to u