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Another ATM fraud? I got no way to verify.


Donut
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Not sure if this is true story.

 

Taken from another forum

 

I received a text message saying there was a transaction of max amount drawn on my card yesterday. I called later to check and was told there was a withdrawal done in boon lay area. I informed the staff I did not go to Boon Lay and my card was with me all the while. I was shocked and was directed to lodge a police report right away, in which I did. I was told the dbs bank investigator will be getting in touch with me.

 

A police report was lodged about an hours time and sequence of events was narrated to the police.

 

Today, I went over to POSB bank to hand over my police report at about 11.00 am and to reactivate a new card. Almost the same time, 2K was credited back to my account and I received a call saying the amount has been placed back to my account by the bank. I thank the bank for that.

 

I ponder how on earth did those people got my card and information. The only odd incidence that I came across during the past few days was when I was at NTUC whampoa, withdrawing some cash during noon time and the atmosphere was not normal. The ATM teller was empty and there was a group of guys of varying age between 20 plus to 40 plus, seems to be on the look-out. My first impression was there might be a gang fight and most of em was looking anxiously, on high alert towards the driveway of the road. Well I did my normal withdrawal and left thereafter. From the dressisng of those guys, they looked more like malaysians than local singaporean. I could tell this difference. There were between 6 to 8 people and that caught my attention and was about 30 metres away from where the ATm teller was.

 

I tried calling the bank's line to report on fraudulent withdrawal the second time, i could not get thru yesterday. I presumed there will be lots of other customers calling in to check and report as well.

 

The bank would have the record of those callers called complainant and where the fraudsters commit those offence. If whampoa is where the fraud occured, then those people do not work alone but in big groups. Quite sure they are malaysians, from their dressing.

 

So far, nobody call me for interview or statement.

 

The next time I will bring my pentax camera around and when I see suspicious character, snap some shots for future reference.

 

The information above is for those whosoever is concerned, if it is helpful.

 

I hope we could do our part a little so as to prevent and stop those pest from commiting crime..

 

Spoilt my night sleep, thinking why, how ???????how come.. stressed

 

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Bloody nonsense this guy, just like some people. If they want to clone your card, the last thing they will do is to create a commotion to create suspicion, what they usually do is to use a fake card skimmer and a pin hole camera or get someone to peep at your combi

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Not sure if this is true story.

 

Taken from another forum

 

I received a text message saying there was a transaction of max amount drawn on my card yesterday. I called later to check and was told there was a withdrawal done in boon lay area. I informed the staff I did not go to Boon Lay and my card was with me all the while. I was shocked and was directed to lodge a police report right away, in which I did. I was told the dbs bank investigator will be getting in touch with me.

 

A police report was lodged about an hours time and sequence of events was narrated to the police.

 

Today, I went over to POSB bank to hand over my police report at about 11.00 am and to reactivate a new card. Almost the same time, 2K was credited back to my account and I received a call saying the amount has been placed back to my account by the bank. I thank the bank for that.

 

I ponder how on earth did those people got my card and information. The only odd incidence that I came across during the past few days was when I was at NTUC whampoa, withdrawing some cash during noon time and the atmosphere was not normal. The ATM teller was empty and there was a group of guys of varying age between 20 plus to 40 plus, seems to be on the look-out. My first impression was there might be a gang fight and most of em was looking anxiously, on high alert towards the driveway of the road. Well I did my normal withdrawal and left thereafter. From the dressisng of those guys, they looked more like malaysians than local singaporean. I could tell this difference. There were between 6 to 8 people and that caught my attention and was about 30 metres away from where the ATm teller was.

 

I tried calling the bank's line to report on fraudulent withdrawal the second time, i could not get thru yesterday. I presumed there will be lots of other customers calling in to check and report as well.

 

The bank would have the record of those callers called complainant and where the fraudsters commit those offence. If whampoa is where the fraud occured, then those people do not work alone but in big groups. Quite sure they are malaysians, from their dressing.

 

So far, nobody call me for interview or statement.

 

The next time I will bring my pentax camera around and when I see suspicious character, snap some shots for future reference.

 

The information above is for those whosoever is concerned, if it is helpful.

 

I hope we could do our part a little so as to prevent and stop those pest from commiting crime..

 

Spoilt my night sleep, thinking why, how ???????how come.. stressed

 

The thing is how true is he saying that he did not go to boon lay area? Any witness? I feel DBS has been too quick to place back $2k back to his bank account.

 

One thing worry me is that people may take advantage of the recent news of clone atm card and use this opportunity to earn quick bucks that the person can just go any atm machine and withdraw $ and than reported he/she did not withdraw $ and bank will just put back whatever $ that the person has withdraw.

 

So it's a wong move for bank to do that as it will show the weakness in the system. DBS should wait till investigation is complete and truly that there is no cheating case, than bank will put back whatever $ is withdraw during that incident.

Edited by Yewheng
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All atm dispensing machines have cctv records. I don't think you can surreptitiously withdraw from your own account and report it missing.

 

From CRM angle because of the recent fiasco, the bank will quickly make good the 'loss' if you report it but will carry out internal integrity check. They don't credit your account blindly.

 

If you are traced back to be the culprit, the bank will debit your account for the same amount (with added interest for the period) and charge you in court for defrauding the institution.

 

Most institutions are not afraid of local depositors because of the imminent threat of losing one's legal personality -_-

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does anyone know where to set the sms alert for atm withdrawal?

internet banking i set already.. but atm not sure how/where to do..

 

it will be a real pain if i need to check my bank accounts everyday...

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This better be real.

And not like that fake NS story.

Once in a while I do take the train. Sometimes the ticket machine would short change me 10 cents or twenty cents for dollar notes used, of over paying. Otherwise, swallowed the card, and no deposit refunded. Anyone got idea how these can be avoided?

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This better be real.

And not like that fake NS story.

 

I think it's true coz that forum is not a TCSS, written from personal experience

 

Anyway just be careful with your ATM cards

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does anyone know where to set the sms alert for atm withdrawal?

internet banking i set already.. but atm not sure how/where to do..

 

it will be a real pain if i need to check my bank accounts everyday...

 

i only got the sms sent to me if i withraw S$1000.

If only withdraw, S$500, no sms. I wonder why is that so?

I did not set anything. Most likely is set by the dbs/posb.

Below is the SMS i received when i withdraw S$1000.

 

Take note : 1234 refer to your ATM card no. Not Bank account no. (damn stupid).

How many of you will remember ATM card no? Most likely is 0.

 

===================

SMS received

Fr DBS: You hv withdrawn cash/performed top-ups equivalent to a total of S$1000

with your DBS/POSB card ending with 1234 today. For enquires, call +65 62201111

Edited by Mcf777
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All atm dispensing machines have cctv records. I don't think you can surreptitiously withdraw from your own account and report it missing.

 

From CRM angle because of the recent fiasco, the bank will quickly make good the 'loss' if you report it but will carry out internal integrity check. They don't credit your account blindly.

 

If you are traced back to be the culprit, the bank will debit your account for the same amount (with added interest for the period) and charge you in court for defrauding the institution.

 

Most institutions are not afraid of local depositors because of the imminent threat of losing one's legal personality -_-

 

But I still feel it will send wrong signal to people who thought can easilly cheat the system (for those who is desperate to earn quick bucks) . Bank shouldn't be too quick to deposit $ back to the person account when everything still not varified is it really clone atm or cheating case. Unless it is of mass amount of people who reported $ being withdraw without their knowing, than it's ok for bank to quickly top up as it is of genuine case.

Edited by Yewheng
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