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Irresponsible windows film installer (Zen)


Qaz20
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Be warned of Zen windows tinting at 282 macpherson rd, read on before u decide.Done up my front 3 pcs windows film at Zen abt 2 months ago, when done found green chemical stains on the dashboard due to removing of previous film, jimmy applied some oil for me to cover the stain, apparently, the cloth wasn't placed properly and resulted in lots of stains on dashboard.. After driving off for 1-2mins, my Aircon died.. No air coming out from the Aircon vent in the beginning, then follow by all Aircon control failed. Unable to turn on/off. Nothing on the control panel can be used.SMS the boss, jimmy abt what happen.. he told me to check and update him. After checking with workshop, the problem seems to be Aircon amplifier die.. (later diagnosed to be amplifier assembly and blower died), possibly some shorting occur due to water.Updated jimmy, but he told me to update him again, and throughout the whole saga, he mentioned a few times he'll check with his workshop people and update me, but never came back to me.

When this happen, I got no Aircon, and an scheduled to drive up to KL with my family few days later. So no choice, took some leave and go around sourcing for parts, no new parts available in s'pore and order will take months, comb thru almost all the scrapyards and finally managed to find 1 pc, installed, control back to normal, but still no Aircon, so was advised to change the blower. Upon changing, everything back to normal. Then I drive up to KL the next day. Aircon died again, exactly same symptom happen when I reach KL at night. The Aircon lasted <24hrs.Was in M'sia for a week without Aircon and drove around during rainy season without Aircon.Stucked in heavy rain and super jam in malacca, wiping interior windows like crazy due to fogging.Upon return to S'pore, jimmy again told me to update him, and say will check and get back to me. But this time round I couldn't find any parts.Dun know what happen, no workshop in S'pore knows how to resolve. Replacing parts may not solve the problem. But no choice, still got to order from Japan and wait. Meanwhile really dun know what happen, so decided to sell car, without Aircon, can only sell to dealer at a lower price. Search around for car and finally bought one. Dealer agree to let me take car first while waiting for parts, at that time, after much chasing and pleading, Japan help to rushed the parts, and dealer had to wait another 2-3weeks for the parts to come. Finally, amplifier arrived at early jan as promised. Installed for dealer and true enough, blower also need replacement.

And during dekitting of my car, found that there a device with a cable shield with little bit of water dripping out from the shield, the shield is open ended on both ends, that device's connector when unplugged had some dried water stain.

With all these, jimmy still say we can settle happily. But he refused to make any proposal. The total monetary damage is 1.2k, so I proposed that he pay me 300 and do a set of windows film for me since cost is low to him. He insisted that he'll only settle for 300.

Fine, discussion fell thru and I dub want a cent from him. I'd rather post my case up here for everybody's reference.He may be a nice guy, but that's what happen when things happen.

Pls be warned of this shop.Go at your own risk.. If u think that I'm maligning him, feel free to contact me at [email protected] I would gladly be available to vouch for the truth of this case.

 

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How can it be possible for the water to cause the air con to kaputt.

What is air con amplifier?

 

I think cannot blame the window film installer. Little water is ok. Further more it will dry up I few days if the car is park under hot sun!!

 

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How can it be possible for the water to cause the air con to kaputt.

What is air con amplifier?

 

I think cannot blame the window film installer. Little water is ok. Further more it will dry up I few days if the car is park under hot sun!!

 

 

Same sentiment here! How can tinting cause air-con to Die?

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My previous after tinting it died for a day due to too much water seeping into electrical circuitry. It rose up from death the next day after I put hippo suckers in the car cabin (rainy season). You may also choose to park under hot sun with window slightly ajar to remove water.

 

I didn't tint my current car. The stock iRR/UV protection is good enough.

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Neutral Newbie

I just installed my window film at Zen a few weeks ago for my boxster. No problems and fantastic service with reasonable price.

 

Sorry to hear of your problems. Might have been a short circuit, though I thought it's unlikely to be caused by water as there would be condensation from aircon ducts, so car manufacturer wouldn't have bare wires or sensitive parts near the area.

 

Guess every shop has it's good and bad experience.

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Your story is so 'fantastic' that I had a hard time reading it.

Funny thing is what car u driving? How can water causes a 'aircon amplifier' kaput? Is it the condenser or aircon coil?

Next thing, sounds to me your car cannot take any water? Pardon me, but I did 2 cars with tinting and none of them got any such problem. At most bubble inside tinting...fair enough, that's poor workmanship. But yours is like tinting can break down your car.....were u around when they do the job? It could be a sabotage that one of the technician TL u, and damage one of the component in your car...all I can say, u suay lah.....

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Your hard to read posting mentioned that you repaired it with parts from scrapyard but it die again when u are in KL.

 

so what was replaced and what was not? seems like your car is dying in the first place..

 

and i find it funny that you would sell a car just because there's no air con.

 

 

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Supercharged

I don't believe a thing from yr story

 

What is air con amplifier ?

 

U said u dekit yr car. What kits did u install?

 

What car is that?

 

Did u go to a proper air con WS? is it reputable?

 

 

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your car audio kaput? or aircon kaput? how come water can kaput aircon filter? i one head fog water 一头雾水

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