RadX Moderator November 29, 2011 Share November 29, 2011 (edited) ...and it took a whole 30mins. 15mins to hold and another 15 mins another dept :angry: :angry: and then, the gal, an ah tiong ask AT: why u wan to cancel line Me: I have another line AT: Did you sing cos of promo Me: No AT: Do u realise blah 25%, etc Me: Yes, still CANCEL the line nevertheless At: Can you give to your family, etc ME: (fed up now)Look here, u understand english? do you understand CANCEL THE LINE? :angry: :angry: knn.....wan to cancel, like must answer to ISD.... Edited November 29, 2011 by RadX ↡ Advertisement Link to post Share on other sites More sharing options...
Jonjees 1st Gear November 29, 2011 Share November 29, 2011 ...and it took a whole 30mins. 15mins to hold and another 15 mins another dept :angry: :angry: and then, the gal, an ah tiong ask AT: why u wan to cancel line Me: I have another line AT: Did you sing cos of promo Me: No when you are singing cos of promo, make sure you sing finish mah. early tarbao is not encouraged. Link to post Share on other sites More sharing options...
Pltang Clutched November 29, 2011 Share November 29, 2011 process ma.... to "keep" customers.... but they keep irritating us instead.... Link to post Share on other sites More sharing options...
Rainbowbiatch 6th Gear November 29, 2011 Share November 29, 2011 ...and it took a whole 30mins. 15mins to hold and another 15 mins another dept :angry: :angry: and then, the gal, an ah tiong ask AT: why u wan to cancel line Me: I have another line AT: Did you sing cos of promo Me: No AT: Do u realise blah 25%, etc Me: Yes, still CANCEL the line nevertheless At: Can you give to your family, etc ME: (fed up now)Look here, u understand english? do you understand CANCEL THE LINE? :angry: :angry: knn.....wan to cancel, like must answer to ISD.... aiyah.. prolly SOP .. had to try and keep the customer... and report to their marketing side y u wanna terminate line.... Link to post Share on other sites More sharing options...
Hiphiphoray 6th Gear November 29, 2011 Share November 29, 2011 i kena before too. The normal customer service number cannot and will not process your cancellation request. They will channel your request to another dept which will nag nag nag....ZZZZzzzzz....you to death not to cancel the line. Link to post Share on other sites More sharing options...
Greatbirdlegend 1st Gear November 29, 2011 Share November 29, 2011 ...and it took a whole 30mins. 15mins to hold and another 15 mins another dept :angry: :angry: and then, the gal, an ah tiong ask AT: why u wan to cancel line Me: I have another line AT: Did you sing cos of promo Me: No AT: Do u realise blah 25%, etc Me: Yes, still CANCEL the line nevertheless At: Can you give to your family, etc ME: (fed up now)Look here, u understand english? do you understand CANCEL THE LINE? :angry: :angry: knn.....wan to cancel, like must answer to ISD.... relax relax. sometimes it's also not their fault la. got policies and procedures to follow otherwise they will get it from their managers or supervisors. Link to post Share on other sites More sharing options...
Hotamp 3rd Gear November 29, 2011 Share November 29, 2011 aiyah.. prolly SOP .. had to try and keep the customer... and report to their marketing side y u wanna terminate line.... aiya...she also working for other people mah, if i can own time own target i also dont want to talk so much to customer, not my business also. Link to post Share on other sites More sharing options...
Mazdaowner Moderator November 29, 2011 Share November 29, 2011 Why you so impatient one? Take a deep breath, and tell her in a nice, cordial manner. "KNNBCCB!!CANCEL MY FARKING LINE BEFORE I KILL OFF YOUR WHOLE FAMILY IN CHINA" now, breath in again, and out, relax....doesn't it feel better now? Oh, never say RAPE you, she will accept it and later ask you to sign another line. ...and it took a whole 30mins. 15mins to hold and another 15 mins another dept :angry: and then, the gal, an ah tiong ask AT: why u wan to cancel line Me: I have another line AT: Did you sing cos of promo Me: No AT: Do u realise blah 25%, etc Me: Yes, still CANCEL the line nevertheless At: Can you give to your family, etc ME: (fed up now)Look here, u understand english? do you understand CANCEL THE LINE? :angry: :angry: knn.....wan to cancel, like must answer to ISD.... Link to post Share on other sites More sharing options...
RadX Moderator November 29, 2011 Author Share November 29, 2011 aiya...she also working for other people mah, if i can own time own target i also dont want to talk so much to customer, not my business also. ya lah....acherlee poor thing too these CSOs Link to post Share on other sites More sharing options...
RadX Moderator November 29, 2011 Author Share November 29, 2011 Why you so impatient one? Take a deep breath, and tell her in a nice, cordial manner. "KNNBCCB!!CANCEL MY FARKING LINE BEFORE I KILL OFF YOUR WHOLE FAMILY IN CHINA" now, breath in again, and out, relax....doesn't it feel better now? Oh, never say RAPE you, she will accept it and later ask you to sign another line. I LIKE Link to post Share on other sites More sharing options...
Greatbirdlegend 1st Gear November 29, 2011 Share November 29, 2011 ya lah....acherlee poor thing too these CSOs yalor you also CSO mah....relax relax. Link to post Share on other sites More sharing options...
RadX Moderator November 29, 2011 Author Share November 29, 2011 yalor you also CSO mah....relax relax. er...my customers NEVER call me to cancel their plan le I have ONE PLAN oni...... Link to post Share on other sites More sharing options...
RadX Moderator November 29, 2011 Author Share November 29, 2011 relax relax. sometimes it's also not their fault la. got policies and procedures to follow otherwise they will get it from their managers or supervisors. ya...and recorded summore Link to post Share on other sites More sharing options...
Toapayohkid 1st Gear November 29, 2011 Share November 29, 2011 ya...and recorded summore recorded for "training" purposes. and to sue customer in case customer become abusive and threatening! Link to post Share on other sites More sharing options...
Tony76 1st Gear November 29, 2011 Share November 29, 2011 Maybe ur voice like wan onz her so she wan seduce u Link to post Share on other sites More sharing options...
RadX Moderator November 29, 2011 Author Share November 29, 2011 Maybe ur voice like wan onz her so she wan seduce u yah and i said TERMINATE THE PREGNANCY or maybe she heard tt Link to post Share on other sites More sharing options...
Greatbirdlegend 1st Gear November 29, 2011 Share November 29, 2011 er...my customers NEVER call me to cancel their plan le I have ONE PLAN oni...... see? your customers so understanding. Link to post Share on other sites More sharing options...
Mazdaowner Moderator November 29, 2011 Share November 29, 2011 Maybe ur voice like wan onz her so she wan seduce u Knn, his voice hear already, wanna steam also cannot steam liow. The tong bu hear also like listening to Mao Zi Tong speech. Nipples also cannot erect type, you never see Soya, he listen to him, his breast all sag. ↡ Advertisement Link to post Share on other sites More sharing options...
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