Mcfguy 1st Gear September 27, 2011 Share September 27, 2011 My singtel broadband contract has ended on the 22nd this month but I did not recontract with them. Till now it is still not terminated. Is it bcos termination only done at end of month? I've subscribe new to starhub and the installation was done last thurs. The cable modem work for three days and this evening ssuddenly unable to connect to the internet with the led blinking instead of staying lit. Called support and tomorrow tech coming down. When on Singtel, no problem at all. Hai....too bad this round no promotion, else i recontract singtel liao. ↡ Advertisement Link to post Share on other sites More sharing options...
Ysc3 Twincharged September 27, 2011 Share September 27, 2011 Mio internet follows the billing cycle ... you can only terminate at the end of your current billing cycle date. I also waited for about 2 weeks after my contract end-date to canx my Mio. Link to post Share on other sites More sharing options...
Mcfguy 1st Gear September 27, 2011 Author Share September 27, 2011 U need to call singtel to terminate even when contract ends? Link to post Share on other sites More sharing options...
Joseph22 Turbocharged September 27, 2011 Share September 27, 2011 My singtel broadband contract has ended on the 22nd this month but I did not recontract with them. Till now it is still not terminated. Is it bcos termination only done at end of month? I've subscribe new to starhub and the installation was done last thurs. The cable modem work for three days and this evening ssuddenly unable to connect to the internet with the led blinking instead of staying lit. Called support and tomorrow tech coming down. When on Singtel, no problem at all. Hai....too bad this round no promotion, else i recontract singtel liao. restart the whole cable modem. off light and wait. starhub recently have full of problem. Link to post Share on other sites More sharing options...
Coltplussport Turbocharged September 27, 2011 Share September 27, 2011 I just recontract with singtel at $10.70 per month for 1 mps with free wireless modem and $5 rebate per month for fixed line. Cheap cheap. Link to post Share on other sites More sharing options...
Thedream 3rd Gear September 27, 2011 Share September 27, 2011 My singtel broadband contract has ended on the 22nd this month but I did not recontract with them. Till now it is still not terminated. Is it bcos termination only done at end of month? just like for mobile phone, contract end doesn't mean the service will be terminated what... Link to post Share on other sites More sharing options...
Shicyj Neutral Newbie September 27, 2011 Share September 27, 2011 just like for mobile phone, contract end doesn't mean the service will be terminated what... Worse. Contract end means they start to charge you the normal, usual non discounted price unless you recontract. Quickly call and terminate if u dun need anymore. Link to post Share on other sites More sharing options...
Mcfguy 1st Gear September 27, 2011 Author Share September 27, 2011 Worse. Contract end means they start to charge you the normal, usual non discounted price unless you recontract. Quickly call and terminate if u dun need anymore. No wonder it is still accessible. Will call in tomolo to terminate. Link to post Share on other sites More sharing options...
Mcfguy 1st Gear September 27, 2011 Author Share September 27, 2011 restart the whole cable modem. off light and wait. starhub recently have full of problem. Tried a few times, still the same. Link to post Share on other sites More sharing options...
Terry_gerrard Neutral Newbie September 27, 2011 Share September 27, 2011 starhub sucks. service and network slow. Link to post Share on other sites More sharing options...
Heng51 2nd Gear September 27, 2011 Share September 27, 2011 My re-contract eligibility with Singtel is gonna be up on 1 Oct... so when will i be able to terminate my contract?? The current singtel 6mbps promo is more expensive than the one i signed up 2 yrs back?? Tempted to switch to M1 which is offering fibre bb and also giving lappy... Any advice bros? Link to post Share on other sites More sharing options...
Dh15 Clutched September 27, 2011 Share September 27, 2011 I am giving up on Singnet. Link to post Share on other sites More sharing options...
Ysc3 Twincharged September 27, 2011 Share September 27, 2011 Worse. Contract end means they start to charge you the normal, usual non discounted price unless you recontract. Quickly call and terminate if u dun need anymore. that's why i have set my yahoo! reminder to remind me 2 mths and then 1 mth before my contract expires for my M1 fibre BB ... else will kenah double rate after the contract ends !! die die gotta renew or hopefully the other 2 players got better offers then !!?? Link to post Share on other sites More sharing options...
Happily1986 5th Gear September 27, 2011 Share September 27, 2011 that's why i have set my yahoo! reminder to remind me 2 mths and then 1 mth before my contract expires for my M1 fibre BB ... else will kenah double rate after the contract ends !! die die gotta renew or hopefully the other 2 players got better offers then !!?? i highly doubt so. According to my source(s), M1's principal strategem is to offer customers superior value for money well at least in the sense of $/paper specs ratio. If you don't mind, you can always check out Superinternet. It is the 4th ISP that actually provide fibre optic bandwidth to residential customers. Link to post Share on other sites More sharing options...
Ysc3 Twincharged September 27, 2011 Share September 27, 2011 i highly doubt so. According to my source(s), M1's principal strategem is to offer customers superior value for money well at least in the sense of $/paper specs ratio. If you don't mind, you can always check out Superinternet. It is the 4th ISP that actually provide fibre optic bandwidth to residential customers. no hurry ... i have got 20 months to go.... Link to post Share on other sites More sharing options...
Happily1986 5th Gear September 27, 2011 Share September 27, 2011 no hurry ... i have got 20 months to go.... anyway you can request at the counter that you would like to opt for the PC Show/IT Show/SITEX/COMEX promo. My understanding is that the promo for such fairs are actually still valid after they have concluded till they are superceded by the commencement of another fair. Link to post Share on other sites More sharing options...
Ysc3 Twincharged September 27, 2011 Share September 27, 2011 anyway you can request at the counter that you would like to opt for the PC Show/IT Show/SITEX/COMEX promo. My understanding is that the promo for such fairs are actually still valid after they have concluded till they are superceded by the commencement of another fair. sadly and disappointingly, i missed the train .... i needed a connection in May so i signed up a 25mbps contract then ... then sekali the pc show and sitex came up with twice the offer !! !@#$@#$!!%$ Link to post Share on other sites More sharing options...
Mcfguy 1st Gear September 28, 2011 Author Share September 28, 2011 (edited) My re-contract eligibility with Singtel is gonna be up on 1 Oct... so when will i be able to terminate my contract?? I called in on behalf of my wife but need the account holder(my wife) to call in personally. The indian english accent lady customer service speaks like machine gun. I asked her to slow down and she heaved as if unhappy...really pissed and continue to speak as fast or even faster. Anyway, she said termination takes 7 days. Else the charges will continue. That's all I gather after asking her to repeat a couple of times. My starhub line comes on this morning with the voice line activated. Hooray!. I guess they must be doing something at the back end to activate my voice line which caused the downtime last evening. I discovered a missed call by the starhub customer care during that time. I suspect must be to inform me about the line configuration. I am going to terminate my singtel phone line too. Edited September 28, 2011 by Mcfguy ↡ Advertisement Link to post Share on other sites More sharing options...
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