[Straits Times Poll] Give tips or pay service charge?

[Darthrevan]

SingaporeHOME > BREAKING NEWS > SINGAPORE > STORY

 

Mar 3, 2011Give tips or pay service charge? Take our poll

 

THE big push for productivity has started, with Deputy Prime Minister Teo Chee Hean revealing in Parliament on Tuesday that almost $500 million of the new National Productivity Fund is available to help companies in the productivity drive.

 

For those in the food and beverage industry, this could mean greater automation and reliance on better skilled labour.

 

One intriguing option: Getting customers to tip instead of paying a service charge.

 

Placing the onus on service staff to earn their tips may raise service standards and productivity levels. But will penny-pinching Singaporeans play by the rules?

 

Tell us what you think.

 

Source.

 

Vote for voluntary tipping or pay service charge! Personally I prefer tipping..

[Lovebook]

I think by giving tips gives the service crew an extra motivation to continue giving fantastic service.

 

But as for service charge i think its more like paying extra because you dont always get serviced at certain places.

[Darthrevan]

I think by giving tips gives the service crew an extra motivation to continue giving fantastic service.

 

But as for service charge i think its more like paying extra because you dont always get serviced at certain places.

 

that i agree..the extra 10% service charge is compulsory and leaves consumers with no choice..however tipping might encourage better service and attitude from waiting staff..it should be given to them directly and perhaps encourage some folks to make waiting a longer term job than the current trend of teenagers working as part-time jobs or even as a holiday job..overall should be better

[Mllcg]

tips is best. is allows you to decide if the service in that particular place deserves your 10% of the bill

[SimonTan]

Singapore system is no tipping.

The business has considered the profit and staff salary and work the selling price of products into it's business.

Ite works.

 

Now introduce tipping. Is like helping increasing inflation!

The consumer spend more.

The waitress earn more, can afford more expensive food stuff.

Ovearall everything will become more expensive faster.

 

Every new rule like this, will cause a quantum leap in inflation.

 

I do not support tipping!

 

[Tigershark1976]

from what i undestand, sometimes, the service charges doesnt goes to the waiter/waitress pocket... the business simply take it as additional profit.

[Tjkbeluga]

While I agree with tipping, I worry the restaurant will just add the 10% service charge into the food price and still ask for tips.

[Ender]

Tipping likely goes to the waiters and the kitchen crew. But service charges will go to the management as extra income.

[Tonyng]

 

Tipping is difficult to take off here because mindsets need to change.

 

Also, because service charge is a given, most restaurants see no need to up their service anyway

 

Best is to promote a culture of waiver of service charge if service is no good.

 

A lot of people just pay the service charge even when service is no good because they want no fuss.

 

But if waiver of service charge can be effected on cue, ingrained into consumer mindset and become an expectation if service is no good, then I am sure it will serve the same effect as tipping. And easier to implement too.

 

Example of slogan: Poor service, no charge!

 

 

[Fresh]

then no one will tip. prices increase by 10%, and the staff still get nothing.

[Darthrevan]

then no one will tip. prices increase by 10%, and the staff still get nothing.

 

i feel probably 80% will chao kuan and not tip..leading to price increase and even worse service..but on the other hand..tipping will benefit those regular patrons of restaurants..current system benefits the establishments' pockets and if the service crew is unhappy with their jobs..they just quit and restaurants simply find new workers..new workers so noob how to give good service

Edited March 4, 2011 by Darthrevan

[Fresh]

in any case in countries where they do expect tips, you get the evil eye when you don't give. 15% is typical. for parties above 6pax, tips is automatically added to your bill.

[Gearoil]

WHY TIPPING IN SINKLAND DOES NOT WORK

 

Most Sinkies are so damn cheapskate and stingy when it comes to parting with their own money that even when they are given top notch service...,

 

THEY WON"T TIP...PERIOD!

[Fresh]

as you can see, there are just too many bitter & disgruntled who think that everyone owes them something...

[Darthrevan]

as you can see, there are just too many bitter & disgruntled who think that everyone owes them something...

 

what to do? one can never please everyone..dunno its genes or upbringing leh..but all around got alot of such bitter, disgruntled, always complaining, never happy people around..life is just so miserable for them

[Gearoil]

as you can see, there are just too many bitter & disgruntled who think that everyone owes them something...

 

And WHO.....makes these ppl 'bitter and digruntled'?

 

Call it a 'tit for tat ' mindset...

 

Their Master 'extort' money from them ...THEY WOULD NOT PART WITH THEIRS VOLUNTARILY!!!

[Dec_allion]

policy nowadays is like a method milking us dry with advance technology. Like a quote in MCF..give a chicken wing, have to return a chicken.

 

 

 

 

[Thargor]

that i agree..the extra 10% service charge is compulsory and leaves consumers with no choice..

 

I disagree. I have on a few occasions refused to pay for the 10% service charge when the service is nonexistent. :angry: