For that piece of business?

[questionedfish]

if you're selling a product / doing sales, will you lose your face over a new customer who is fussy/offensive/gives personal remarks etc, just to get his/her piece of business?

that customer could be a long-term customer.

[Observer]

sales personnel face no value one

[Jman888]

stomach hungry more important than face

[Tianmo]

if you're selling a product / doing sales, will you lose your face over a new customer who is fussy/offensive/gives personal remarks etc, just to get his/her piece of business?

that customer could be a long-term customer.

 

can give some detail?

 

those in red don't match leh, or maybe I don't understand.

[Tianmo]

sales personnel face no value one

 

 

can share why you think so?

[Yeshe]

if you're selling a product / doing sales, will you lose your face over a new customer who is fussy/offensive/gives personal remarks etc, just to get his/her piece of business?

that customer could be a long-term customer.

 

depends, fussy is fine. offensive n personal remarks is NO NO

[questionedfish]

no sales commission de lei. draw monthly salary, and not tagged to sales performance

[questionedfish]

can give some detail?

 

those in red don't match leh, or maybe I don't understand.

 

an unknown and new customer who can also do quite afew future business with you, depend on how you tackle that customer lah. Lols. in this case, he's fussy and offensive etc.

[questionedfish]

sales personnel face no value one

 

probably need to be thicker than buttock skin

[questionedfish]

depends, fussy is fine. offensive n personal remarks is NO NO

 

but to say NO to a piece of business, like not very ethical or professional, eh?

Edited February 11, 2011 by Lamzh87

[SimonTan]

Go interview those standing along gaylang street.

I think they are the most appropriate people to advice you on how to endure and swallow pride to earn long term money.

 

[Tianmo]

an unknown and new customer who can also do quite afew future business with you, depend on how you tackle that customer lah. Lols. in this case, he's fussy and offensive etc.

 

 

so far, after almost 20 years in sales................I find that many good and supportive customers and very fussy and offensive in the beginning, but once they found that you are able to help them make $$$ (for resellers), or are able to explain yourself to convice them ( for end users), they will become very close to you. And they can be very loyal to you also.

 

But you must be able to say "NO" to them, and stay firm when you have to.....................they will respect you for that.

 

Sales is a professional trade, not everyone can be in sales, we provide a service or help people to make a decision to buy a product. If you do it professionally, you will be respected.

 

A good sales person walk with the head up and there is no need to behave like a 3rd class, nasty customers respect nasty sales people, but be nasty in a soft way, no need to lost face or lost a customer.

 

 

 

[Lectrosphere]

so far, after almost 20 years in sales................I find that many good and supportive customers and very fussy and offensive in the beginning, but once they found that you are able to help them make $$$ (for resellers), or are able to explain yourself to convice them ( for end users), they will become very close to you. And they can be very loyal to you also.

 

But you must be able to say "NO" to them, and stay firm when you have to.....................they will respect you for that.

 

Sales is a professional trade, not everyone can be in sales, we provide a service or help people to make a decision to buy a product. If you do it professionally, you will be respected.

 

A good sales person walk with the head up and there is no need to behave like a 3rd class, nasty customers respect nasty sales people, but be nasty in a soft way, no need to lost face or lost a customer.

 

wise words bro! i feel you. in the sales line as well

[Tianmo]

wise words bro! i feel you. in the sales line as well

 

 

thanks bro! Great minds think alike mah!!!

 

the fact cannot tell a lie what!!!

[Turbonetics]

no sales commission de lei. draw monthly salary, and not tagged to sales performance

 

 

 

no commission don't waste time.

[Headshok]

if you're selling a product / doing sales, will you lose your face over a new customer who is fussy/offensive/gives personal remarks etc, just to get his/her piece of business?

that customer could be a long-term customer.

 

heya,

 

my 2 cents on this is that, if the customer want to be fussy and kaopeh price this and that,

 

most of the time i ask " so what will work for you" if he tell me something reasonable and its within my means, i say ok deal.

 

but of cos i will see his quantity lah, if want to fussy this and that, want special custom made, then quantity small, of cos cannot mah. then i'll explain why i cant acceed to his request and counter propose something that is within my reach.

 

i have one customer, like to kaopeh product no good lah, blah blah ( just to get price down), whatever he say the fault is, i will prove him wrong ( ie i go and actually carry out what he said didnt work), then i see him squeeze his balls and come up with some reason to cover his backside.

 

but if he want to be offensive and rude even when i've been reasonable and professional, then i'll tell him nicely that we can do business ( no point burning bridges and scolding back )

 

cheers :)

[Ladykillerz]

if you are new in the sales business, be humble and close the deal.

 

once you are established, you can choose how you want to deal with that particular customer. =p

[Turbonetics]

heya,

 

my 2 cents on this is that, if the customer want to be fussy and kaopeh price this and that,

 

most of the time i ask " so what will work for you" if he tell me something reasonable and its within my means, i say ok deal.

 

but of cos i will see his quantity lah, if want to fussy this and that, want special custom made, then quantity small, of cos cannot mah. then i'll explain why i cant acceed to his request and counter propose something that is within my reach.

 

i have one customer, like to kaopeh product no good lah, blah blah ( just to get price down), whatever he say the fault is, i will prove him wrong ( ie i go and actually carry out what he said didnt work), then i see him squeeze his balls and come up with some reason to cover his backside.

 

but if he want to be offensive and rude even when i've been reasonable and professional, then i'll tell him nicely that we can do business ( no point burning bridges and scolding back )

 

cheers :)

 

tell me how many customers will offer you the price they really want?

if i got 8/10 customers who can tell me what price they want,i will be very rich.

and usually customers who complain without valid reasons are those who are not interested in your produccts.

even if you prove them wrong,still very low chance they will give you order.unless you are very persistent then you still got that bit of chance to get their order.