[Urgent] ERP IU not working.

[Picanto]

my last understanding is the unit had a warranty expiry period....so if in the car too long....exchange must pay....someone can confirm this?

 

 

right. its a 5 year warranty period

[Kohler]

my last understanding is the unit had a warranty expiry period....so if in the car too long....exchange must pay....someone can confirm this?

 

 

IU Inspection

 

Having problems with your IU? Send your vehicle to the authorised inspection and other appointed centres.

 

IUs are covered by a 5-year warranty against manufacturer

Edited May 16, 2010 by Kohler

[Titanium]

The IU spoiled on Fri midnight and i was stucked in the carpark for 15 min, pressed for comm also no response. Luckily the gantry just opened by itself...

 

Went to Vicom @ Changi (8am ~ 5pm) yesterday to get it fix within 30min.

 

Changed to the new slimmer ERP IU, but sianz need to report the new IU number for my season parking (Not sure how long it going to take).

 

 

Thanks everyone for the info provided! You guys are great!

[Mike1234]

Please visit VICOM...

 

Only VICOM is authorized to do something with the IU...

 

If i am not wrong, if it is spoiled. then u will get a brand new unit.

 

[Yuan]

The IU spoiled on Fri midnight and i was stucked in the carpark for 15 min, pressed for comm also no response. Luckily the gantry just opened by itself...

 

Went to Vicom @ Changi (8am ~ 5pm) yesterday to get it fix within 30min.

 

Changed to the new slimmer ERP IU, but sianz need to report the new IU number for my season parking (Not sure how long it going to take).

 

 

Thanks everyone for the info provided! You guys are great!

 

Glad everything is fine with you now.

[Yuan]

Just try another cashcard first.

Encountered problem with it, I still tot IU spoilt but in the end was the card.

 

Due to wear and tear of the cashcard, sometimes the gem-plus on the card is not fully in contact,

thus must change card.

 

I ever faced this problem before.

 

That is why I got more than 1 cashcard.

[Xtravagant]

Thanks everyone for the info provided! You guys are great!

 

we know we are. . .

 

anyway glad that you got your iu fixed. . .

[Jmmysg]

My IU did not work (no power). Went to VICOM. Was told probably wire loose. Within 1 minutes work (check and tighten wire), charge me $ 5.35 (include GST) ! Told me if IU damage, can exchange for free coz under warranty. For check wire, 5 dollar. Blood sucking! Next time better DIY

[Sony]

My IU did not work (no power). Went to VICOM. Was told probably wire loose. Within 1 minutes work (check and tighten wire), charge me $ 5.35 (include GST) ! Told me if IU damage, can exchange for free coz under warranty. For check wire, 5 dollar. Blood sucking! Next time better DIY

 

 

They have been doing it day in day out, so it's easy job for them. Try doing it yourselves and u might want to spend that $5

[Zhuanquan]

Hello! Just wondering - was the problem that the IU did not have any power and did not show any "ERR" message or the value remaining in the cash card?

 

If the IU is off, does this mean that we can drive through the ERP gantries without ERP being charged and without incurring a fine?

 

Thanks in advance.

[Qrio]

My IU did not work (no power). Went to VICOM. Was told probably wire loose. Within 1 minutes work (check and tighten wire), charge me $ 5.35 (include GST) ! Told me if IU damage, can exchange for free coz under warranty. For check wire, 5 dollar. Blood sucking! Next time better DIY

 

Bloody leecher VICOM!

[Ithunk]

jus go vicom

 

and appeal if yr cashcard did not get deducted

[5936]

May also be loosed wire at tapping point.

[ER-3682]

Bloody leecher VICOM!

Agreed,changed I.U. there,pay by N.E.T.S. still need extra $3.00.![i thought Gov'T encourage cashless payment.?]

[HermanGuoh]

Hello! Just wondering - was the problem that the IU did not have any power and did not show any "ERR" message or the value remaining in the cash card?

 

If the IU is off, does this mean that we can drive through the ERP gantries without ERP being charged and without incurring a fine?

 

Thanks in advance.

hmm..hmm...hmm....

 

may not be a bad thing right that the IU is spoilt, be like a JB car use manual insertion for parking.

 

But can the authority detect u got a faulty IU?

[Luckcent]

Sorry to bring up this old thread. My IU seems faulty, but can see the value in the card, butt at times when exiting, it takes a long time to have the card deduction. Is the IU faulty ? or the csah card ? I have not tried with another card yet.

[V-280]

Sometimes its the EPS gantry got problem, did you notice whether other cars in front also take a long time?

[Luckcent]

Nope, that's why I find it strange.