Lala81 Hypersonic March 5 Share March 5 (edited) I was trying to open a separate joint account with my parents to help them manage their FD. Essentially I will just apply t bills for them via this new account. First it freezes the money, so they can't get scammed. I also don't want to get it mixed up with my own funds and other bank accounts. I don't allow them to use internet banking or sing pass In case of scams. so went down to Tiong Bahru Plaza after med appt to do in person. Reached posb. Queue up for a while. Posb not giving out queue numbers. Only after the staff speak to you then can get queue number. The 60+ year old in front of me was complaining, why so difficult just to get a queue no. Me: I need to open joint account with my parents. She: cannot. Need to make appt or do it online. We don't allow walk in. Me: Cannot just walk in to open a simple account? Huh what about those who don't have digibank access. She: you can create an account via digibank then add the parents in. Me: Then how do my parents get approved? I'm specifically coming down cos they don't have singpass. She: after you do that, then you can walk in to the branch to get approved. Me: you mean I cannot do it now. But even if I do it now, I have to come down again another time and take a common queue to do it?What's the queue time now? She: it's about 2-3 hrs. Me: forget it. It's ridiculous. I took leave and you are just making us jump through hoops for a simple account opening. (I'm not pissed with the wait time but the stupid concept that she doesn't allow you to just walk in and open an account) Luckily I chose a location with UOB also. Walked in, waited 15 mins to get to the officer. The account opening did take another half hour easy cos it's really slow. But at least it got done in one sitting. Reminded me why I really disliked visiting posb/dbs in the past when I was forced to go to posb to do certain stuff. Edited March 5 by Lala81 ↡ Advertisement 8 1 Link to post Share on other sites More sharing options...
mersaylee Hypersonic March 5 Share March 5 On 3/5/2025 at 2:40 PM, Lala81 said: I was trying to open a separate joint account with my parents to help them manage their FD. Essentially I will just apply t bills for them via this new account. First it freezes the money, so they can't get scammed. I also don't want to get it mixed up with my own funds and other bank accounts. I don't allow them to use internet banking or sing pass In case of scams. so went down to Tiong Bahru Plaza after med appt to do in person. Reached posb. Queue up for a while. Posb not giving out queue numbers. Only after the staff speak to you then can get queue number. The 60+ year old in front of me was complaining, why so difficult just to get a queue no. Me: I need to open joint account with my parents. She: cannot. Need to make appt or do it online. We don't allow walk in. Me: Cannot just walk in to open a simple account? Huh what about those who don't have digibank access. She: you can create an account via digibank then add the parents in. Me: Then how do my parents get approved? I'm specifically coming down cos they don't have singpass. She: after you do that, then you can walk in to the branch to get approved. Me: you mean I cannot do it now. But even if I do it now, I have to come down again another time and take a common queue to do it?What's the queue time now? She: it's about 2-3 hrs. Me: forget it. It's ridiculous. I took leave and you are just making us jump through hoops for a simple account opening. (I'm not pissed with the wait time but the stupid concept that she doesn't allow you to just walk in and open an account) Luckily I chose a location with UOB also. Walked in, waited 15 mins to get to the officer. The account opening did take another half hour easy cos it's really slow. But at least it got done in one sitting. Reminded me why I really disliked visiting posb/dbs in the past when I was forced to go to posb to do certain stuff. Expand Supposedly people's bank some more...some policies really make people bang...table...that's why their banks now no more chair to sit so no chair can be thrown...😂 1 Link to post Share on other sites More sharing options...
Lala81 Hypersonic March 5 Share March 5 On 3/5/2025 at 4:06 PM, mersaylee said: Supposedly people's bank some more...some policies really make people bang...table...that's why their banks now no more chair to sit so no chair can be thrown...😂 Expand Really people's bank. People were driving their PMA into posb... I dislike doing customer service just like anyone. So it's not an easy job. I just don't like the hurdles created for a simple process (which most of the time can be automated). The uob branch didn't feel like a market and lot more comfortable to wait. 2 Link to post Share on other sites More sharing options...
mersaylee Hypersonic March 6 Share March 6 On 3/5/2025 at 11:53 PM, Lala81 said: Really people's bank. People were driving their PMA into posb... I dislike doing customer service just like anyone. So it's not an easy job. I just don't like the hurdles created for a simple process (which most of the time can be automated). The uob branch didn't feel like a market and lot more comfortable to wait. Expand It exhibits in their operations and staff...the many branches i go to have enuf service staff...the late Mr Wee really had a heart for the people...more so for his own veterans...i knew of someone who worked in one dept where the pioneers not to be touched...they would do their work diligently...everything is on time...shift hours included 😁...productivity may not be high by today's standard...but make no mistake...unlike the gen...fast but also fast to make mistake...😂 1 Link to post Share on other sites More sharing options...
Throttle2 Supersonic March 6 Share March 6 On 3/5/2025 at 2:40 PM, Lala81 said: I was trying to open a separate joint account with my parents to help them manage their FD. Essentially I will just apply t bills for them via this new account. First it freezes the money, so they can't get scammed. I also don't want to get it mixed up with my own funds and other bank accounts. I don't allow them to use internet banking or sing pass In case of scams. so went down to Tiong Bahru Plaza after med appt to do in person. Reached posb. Queue up for a while. Posb not giving out queue numbers. Only after the staff speak to you then can get queue number. The 60+ year old in front of me was complaining, why so difficult just to get a queue no. Me: I need to open joint account with my parents. She: cannot. Need to make appt or do it online. We don't allow walk in. Me: Cannot just walk in to open a simple account? Huh what about those who don't have digibank access. She: you can create an account via digibank then add the parents in. Me: Then how do my parents get approved? I'm specifically coming down cos they don't have singpass. She: after you do that, then you can walk in to the branch to get approved. Me: you mean I cannot do it now. But even if I do it now, I have to come down again another time and take a common queue to do it?What's the queue time now? She: it's about 2-3 hrs. Me: forget it. It's ridiculous. I took leave and you are just making us jump through hoops for a simple account opening. (I'm not pissed with the wait time but the stupid concept that she doesn't allow you to just walk in and open an account) Luckily I chose a location with UOB also. Walked in, waited 15 mins to get to the officer. The account opening did take another half hour easy cos it's really slow. But at least it got done in one sitting. Reminded me why I really disliked visiting posb/dbs in the past when I was forced to go to posb to do certain stuff. Expand PoSB sounds like some govt office. Bureaucracy thicker than the wayang singers makeup. Sometimes procedures are illogical and senseless such as in your case. On top of it all, they profess to be “neighbours” first, Bankers second Maybe thats why, they dont know how to do banking anymore. i feel for you, man. I would be so frustrated. The other similar one is HSBC. Good thing you chose UOB, in my personal experience, it is indeed the best one in terms of customer experience amongst the 3 1 Link to post Share on other sites More sharing options...
Lala81 Hypersonic March 6 Share March 6 On 3/6/2025 at 1:48 AM, Throttle2 said: PoSB sounds like some govt office. Bureaucracy thicker than the wayang singers makeup. Sometimes procedures are illogical and senseless such as in your case. On top of it all, they profess to be “neighbours” first, Bankers second Maybe thats why, they dont know how to do banking anymore. i feel for you, man. I would be so frustrated. The other similar one is HSBC. Good thing you chose UOB, in my personal experience, it is indeed the best one in terms of customer experience amongst the 3 Expand Yup. everytime I've needed to do something at UOB (my main bank) in person, I feel it's friction-less. 1 Link to post Share on other sites More sharing options...
Voodooman Supersonic March 6 Share March 6 On 3/6/2025 at 1:48 AM, Throttle2 said: PoSB sounds like some govt office. Bureaucracy thicker than the wayang singers makeup. Sometimes procedures are illogical and senseless such as in your case. On top of it all, they profess to be “neighbours” first, Bankers second Maybe thats why, they dont know how to do banking anymore. i feel for you, man. I would be so frustrated. The other similar one is HSBC. Good thing you chose UOB, in my personal experience, it is indeed the best one in terms of customer experience amongst the 3 Expand I shifted my main cash management bank from DBS to UOB a few years ago and never looked back. Write them an email, they called me and helped to settle everything in 1 day. Really good and personal service. But their apps and internet banking are not as seamless as DBS. Just my personal experience. 7 Link to post Share on other sites More sharing options...
Spidey10 Supercharged March 6 Share March 6 On 3/6/2025 at 2:30 AM, Voodooman said: I shifted my main cash management bank from DBS to UOB a few years ago and never looked back. Write them an email, they called me and helped to settle everything in 1 day. Really good and personal service. But their apps and internet banking are not as seamless as DBS. Just my personal experience. Expand For me, my Dr warned me not to go to the Bank to do my banking stuff...coz everytime I go to the bank, my BP will shoot up!! ...the process and boh lui... 6 Link to post Share on other sites More sharing options...
Kopites Supersonic March 6 Share March 6 (edited) On 3/5/2025 at 2:40 PM, Lala81 said: I was trying to open a separate joint account with my parents to help them manage their FD. Essentially I will just apply t bills for them via this new account. First it freezes the money, so they can't get scammed. I also don't want to get it mixed up with my own funds and other bank accounts. I don't allow them to use internet banking or sing pass In case of scams. so went down to Tiong Bahru Plaza after med appt to do in person. Reached posb. Queue up for a while. Posb not giving out queue numbers. Only after the staff speak to you then can get queue number. The 60+ year old in front of me was complaining, why so difficult just to get a queue no. Me: I need to open joint account with my parents. She: cannot. Need to make appt or do it online. We don't allow walk in. Me: Cannot just walk in to open a simple account? Huh what about those who don't have digibank access. She: you can create an account via digibank then add the parents in. Me: Then how do my parents get approved? I'm specifically coming down cos they don't have singpass. She: after you do that, then you can walk in to the branch to get approved. Me: you mean I cannot do it now. But even if I do it now, I have to come down again another time and take a common queue to do it?What's the queue time now? She: it's about 2-3 hrs. Me: forget it. It's ridiculous. I took leave and you are just making us jump through hoops for a simple account opening. (I'm not pissed with the wait time but the stupid concept that she doesn't allow you to just walk in and open an account) Luckily I chose a location with UOB also. Walked in, waited 15 mins to get to the officer. The account opening did take another half hour easy cos it's really slow. But at least it got done in one sitting. Reminded me why I really disliked visiting posb/dbs in the past when I was forced to go to posb to do certain stuff. Expand You can sms tel: 83184382 POSB tiong habru branch for a queue number? OK.. abit of time now. Sms to the above number with letter Q.You will receive the a list of services. Click and receive the queue number. Edited March 6 by Kopites 1 Link to post Share on other sites More sharing options...
Lala81 Hypersonic March 6 Share March 6 (edited) On 3/6/2025 at 2:44 AM, Kopites said: You can sms tel: 83184382 POSB tiong habru branch for a queue number? OK.. abit of time now. Sms to the above number with letter Q.You will receive the a list of services. Click and receive the queue number. Expand I know about this. Suspended due to heavy human traffic when i was there. 😆 Edited March 6 by Lala81 1 Link to post Share on other sites More sharing options...
Lala81 Hypersonic March 6 Share March 6 (edited) On 3/6/2025 at 2:30 AM, Voodooman said: I shifted my main cash management bank from DBS to UOB a few years ago and never looked back. Write them an email, they called me and helped to settle everything in 1 day. Really good and personal service. But their apps and internet banking are not as seamless as DBS. Just my personal experience. Expand Oh confirm. But for regular use, i think the IB apps are pretty similar. But UOB annoying thing is that they only keep transaction records for last 1.5 months at most. With school going kids, the POSB Smart buddy system is really good. Edited March 6 by Lala81 1 Link to post Share on other sites More sharing options...
Lala81 Hypersonic March 7 Share March 7 On 3/6/2025 at 1:52 AM, Lala81 said: Yup. everytime I've needed to do something at UOB (my main bank) in person, I feel it's friction-less. Expand Wow. Uob just called me and it was a follow up call for customer service satisfaction. Real Singaporean/malaysian. I'm surprised it's not automated in this day and age. Asked me for any feedback. Then to please reply the customer service sms sent later in one week. 2 1 Link to post Share on other sites More sharing options...
Volvobrick Supersonic March 10 Share March 10 Chocolate Finance suspends instant withdrawals due to ‘high demand’ https://www.businesstimes.com.sg/companies-markets/chocolate-finance-suspends-instant-withdrawals-due-high-demand Anyone here got money with them? Don't say no warning! 7 Link to post Share on other sites More sharing options...
RadX Moderator March 10 Share March 10 cos of that influencer that no happy abt the AXS gostan 1 Link to post Share on other sites More sharing options...
mersaylee Hypersonic March 10 Share March 10 On 3/10/2025 at 4:26 AM, Volvobrick said: Chocolate Finance suspends instant withdrawals due to ‘high demand’ https://www.businesstimes.com.sg/companies-markets/chocolate-finance-suspends-instant-withdrawals-due-high-demand Anyone here got money with them? Don't say no warning! Expand Heng ah...moi no like sweets candies or chocolates...or carrots... 😁 3 Link to post Share on other sites More sharing options...
Throttle2 Supersonic March 10 Share March 10 (edited) On 3/10/2025 at 4:26 AM, Volvobrick said: Chocolate Finance suspends instant withdrawals due to ‘high demand’ https://www.businesstimes.com.sg/companies-markets/chocolate-finance-suspends-instant-withdrawals-due-high-demand Anyone here got money with them? Don't say no warning! Expand hoho, have to prevent a run mah...... Easy come, Easy go.... $1bil AUM only.... Edited March 10 by Throttle2 Link to post Share on other sites More sharing options...
Kopites Supersonic March 10 Share March 10 On 2/28/2025 at 12:57 AM, Kopites said: Expand On 2/28/2025 at 12:57 AM, Kopites said: Hmmm don't like those chocolate, banana, strawberry, digital bank sort of saving. Just conventional safe and trusted saving. Old man here. 😁 Expand Quote my own post. Yes, Old man need to watch out for sugar level. Chocolate, banana, papaya etc...bad for health. 2 Link to post Share on other sites More sharing options...
Spidey10 Supercharged March 10 Share March 10 On 3/10/2025 at 4:36 AM, mersaylee said: Heng ah...moi no like sweets candies or chocolates...or carrots... 😁 Expand On 3/10/2025 at 4:26 AM, Volvobrick said: Chocolate Finance suspends instant withdrawals due to ‘high demand’ https://www.businesstimes.com.sg/companies-markets/chocolate-finance-suspends-instant-withdrawals-due-high-demand Anyone here got money with them? Don't say no warning! Expand 1st time hearing chocolate finance....guess now a lot of those digibanks...i have funds in SYFE, hope nothing wrong, just withdraw some on Friday and supposed to get today....fingers cross! ↡ Advertisement Link to post Share on other sites More sharing options...
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