How to handle this type of people

[Mcfguy]

I work in a large organisation. There is this department that I seldom need to contact much but when there is a need to I always cannot get anyone listed on the extension list. Also, writing emails to them 95% won't reply or will wait long long then reply. Sometimes I managed to get them on their extension and the party will hush hush want to end the converstaton... every reply is like ..we see...not free... will check ...these kind. have you encounter ppl like this in your company? How you all handle ?

[Little_prince]

that's why you need to cc...

 

 

cc your boss... his boss... everyone else that matters.... force him to acknowledge and work!

[Vextan]

if you are a big shot, they will not behave this way. sorry to say, some people are like that, not professional. yes, cc to their boss.

[LoverofCar]

Are you new in the corporate world? If no action taken....''Escalate'' is the word....first -Manager - Second - Director , Third - VP - Forth - CEO.....

[Ixat]

Remember to cc your boss for such matters to show that you are following up, if really no reply than escalate to your boss whom will most prob escalate to their boss.

[Mcfguy]

Got cc to both bosses...but due to no reply...try to contact by phones, always cannot get them...so difficult to plan as need to get answers from them....

[Mcfguy]

if you are a big shot, they will not behave this way. sorry to say, some people are like that, not professional. yes, cc to their boss.

 

I understand. It is definitely easier for big shot to get things going...but sometimes big shot so busy...so ask me go do mah....

[Freestylers09]

last time our team also kana by nothing and we wonder why.

 

Tenants email our CEO for little things without keeping us in the loop.

 

Then we played them back from then, every little things heck care, CC to their big shot, even they want claim back some carpark fee due to their own neglience in writing wrong details for season parking..LOL, pwned them jiak lak jiak lak.

 

CC to all bigshot, see will they reply anot,since u already respect them so much, no nid give face when they treat u transparent.

[Windchoco]

cover ur backside by cc ur boss ! hehe

[Mcfguy]

Even if one needs time to make additonal arrangement or something before replying to the queries, one should at least give an acknowlegement by replying the email.

[Shimada]

CC = cover cacheng

BCC = better cover cacheng

 

just add more and more cc till they reply.

nowadays everything = black and white, call and sms not counted.

 

i personally don't like to answer phone calls. because too many phone calls from dunno who, then u lost. Dun have name, dun have number, some people talk so much, want so many things, sometimes u not at desk or busy with other stuff, hard to remember everything.

send email at least can track.

[David]

Both of you are working for the same company. If cc and bcc does not get result, set a target result you expected and a dateline.

[Relagsingh]

email is a very powerful tool.

 

may seem cowardly but that's the way to make things move.

 

learnt a few lessons from my previous job.

[Cheesepiekia]

Next the same department need your help, do back the same.

[LoverofCar]

Also...always stated due date for each request.......if over...use same emaill and shoot them again.....

Edited February 24, 2010 by LoverofCar

[Kusje]

Take the lift down to their floor and look for them in person.

[2bfree]

U need to polish up ur corp. communication skills. Emails are the basic, CCs & BCCs are a must, On Behalf of is the leverage, Datelines must be inclusive, Demand for a reply is the conclusion, Failure to Reply Back is a SUMMARY.

[Bluemice]

Nothing beats a walk to hv a face to face chat, if results NG . Walk straight into his boss room wif him in tow. Guarantee next email is replied in zero time... Ha ha ha. Else go down f2f again...

 

Just rem its the task not the person, or how its done... So long its DONE...

 

mice