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Just pumped VPower at $1.78 at 1030pm


Piyopico
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Supercharged

Shell still have not increased at 10 plus.

 

Beri good, I get Vpower at 98 price, and before the 5 cent hike.

 

Hoping they play punk and maintain.

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Neutral Newbie

I sorry for reply in this topic as i not allow to post the new topic...

 

I reali need an advice to the expert from this forum a i was supposed to collect my new car from Borneo motor which have been delay by the SE for abt 3months...

 

I meet the sales manager from Borneo motor abt this matters and they told me my car will be only arrived on next week 13 June 09

 

Actually from the contract i sign on the day i book the car and which indicated that my estimated delivery is on May09 but now they can tell me i can onli collect the car on 13 June 09.

 

So can i claim compensation from Borneo Motor for the delay? any advice?

 

The complaint as follow;

 

I have encounter a very bad experience with the sales engineer by the name of Paul Ng Poh Hock. I book my very first car with him during the car show at Suntec City somewhere on 14 Feb this year and it is my first gift on Velantines day for my wife on our first year anniversary. He was quite friendly at time of signing the retail customer order form and I was informed that the car will be only arrived about 2 to 2 and the half month later which the latest by earliest May 2009.

I'm looking forward for the new car as it will be my first gift for my wife and as a result I have few occasion sms him to find out the progress of my order. Due to this is the first time for me to own a car so I have seeking advice from my friends and colleagues about the procedure on bidding the COE which I get to know I can monitor from LTA website for the result for each bidding exercise. I was informed and explained earlier by one of the female sales engineer during the car show which Borneo Motor will start bidding for me once i started make an order. After 2 months of monitoring the progress of COE bidding I realised that I was unsuccessful from which my NRIC was not in the record of the successful bidder. I decided to call Paul to find out more about the progress of my COE bidding. He than replied me that my COE bidding will only start once my car shipment have arrived which will be on May and comfirmed that Borneo Motor did not make any bidding during the past 2 months since my order was make. So I have discontinued to monitor the COE bidding exercise.

On 23 April 2009, I received the sms from him stated that my COE bidding was succesful and he will call me once the shipment have arrived. I presume my order will be ready as promised as he mentioned earlier that Borneo Motor will only bid the COE once the shipments has arrived in Singapore.

On 12 May 2009, after about 3 weeks I received the last sms, I wonder why I have not receive any call from him and I decided to sms him to find out the reason. Below were the sms conversation with him;

From me: Hi Paul, when will be my car arrive?

Paul: Hi sir... should be Mid May...

From me: mean that will be this week?

Paul: something like tt.... still waiting for shipping advise... will let u know soonest...

From me: can u let me know the approximately date?

Paul: Hi sir... we will inform u 1 week in advance... but i cant tell u anything now cos no advise yet

After a while he contacted me and told me the same thing again. He even told me that he can prove it from his DATA to me that other customer who make the order the on the same date like me will be only getting the car on July 2009. When I requested to see the so called DATA but he refused unless i go down to his outlet. When I asked him why he promised earlier on the arrival of the car during the car show abt 3 months back and he just replied he got no choice because of the shipment have not arrive yet.

After I realised he getting contradicts himself and i decided to speak to his supervisor. He call me again to informed that his sales manager are busy and will get back to me but I requested to have his sales manager number and his email address instead so I can call or email him regarding this matters. He refused to give his sales manager email but only can give the number. I requested him to sms me the number. Before I could recieve the sms from him and he called me again and informed me that i need not to speak to his sales manager due to the shipment has arrived. This arouse my suspicions and I insisted on speak to his sales manager. He than sms me the contacts and the sales manager by the name of SAM KOH at about 4.55p.m.

I have tried make several called on the number given but can't managed to get through. I contacted Paul at 6.52p.m again to get others alternative sales manager for me to clarify about this matters and was told Sam was the only one and his sales manager was on office hours which start on 8.30a.m untill 5.00p.m. After about 2 minutes later, Sam Koh called me pertaining to this matters and told me that my car still not arrived yet but will put me on the priority list. He offered me to chance to a new sales engineer if I feel disppointed with Paul service. He will also investigate on the promises by Paul which he agreed that my car will be arrived about 2 to 2.5 months during the car show.

Borneo Motors (S) Pte Ltd is today one of Singapore's leading car distributors and as a customer we expect the sales personel to be a specialist and professional in dealing with thier customer especially during the global economic downturn at the moment. I believe with the reputation Borneo Motor have established since 1856 for be a main distributor at many country and this will definately turnish the image for the new car owner like me when encounter such a bad experience to own TOYOTA brand for first car.

Finally i'm looking forward for the reply from u regarding this incident happen and i hope the full investigation on this matters

 

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I sorry for reply in this topic as i not allow to post the new topic...

 

I reali need an advice to the expert from this forum a i was supposed to collect my new car from Borneo motor which have been delay by the SE for abt 3months...

 

I meet the sales manager from Borneo motor abt this matters and they told me my car will be only arrived on next week 13 June 09

 

Actually from the contract i sign on the day i book the car and which indicated that my estimated delivery is on May09 but now they can tell me i can onli collect the car on 13 June 09.

 

So can i claim compensation from Borneo Motor for the delay? any advice?

 

The complaint as follow;

 

I have encounter a very bad experience with the sales engineer by the name of Paul Ng Poh Hock. I book my very first car with him during the car show at Suntec City somewhere on 14 Feb this year and it is my first gift on Velantines day for my wife on our first year anniversary. He was quite friendly at time of signing the retail customer order form and I was informed that the car will be only arrived about 2 to 2 and the half month later which the latest by earliest May 2009.

I'm looking forward for the new car as it will be my first gift for my wife and as a result I have few occasion sms him to find out the progress of my order. Due to this is the first time for me to own a car so I have seeking advice from my friends and colleagues about the procedure on bidding the COE which I get to know I can monitor from LTA website for the result for each bidding exercise. I was informed and explained earlier by one of the female sales engineer during the car show which Borneo Motor will start bidding for me once i started make an order. After 2 months of monitoring the progress of COE bidding I realised that I was unsuccessful from which my NRIC was not in the record of the successful bidder. I decided to call Paul to find out more about the progress of my COE bidding. He than replied me that my COE bidding will only start once my car shipment have arrived which will be on May and comfirmed that Borneo Motor did not make any bidding during the past 2 months since my order was make. So I have discontinued to monitor the COE bidding exercise.

On 23 April 2009, I received the sms from him stated that my COE bidding was succesful and he will call me once the shipment have arrived. I presume my order will be ready as promised as he mentioned earlier that Borneo Motor will only bid the COE once the shipments has arrived in Singapore.

On 12 May 2009, after about 3 weeks I received the last sms, I wonder why I have not receive any call from him and I decided to sms him to find out the reason. Below were the sms conversation with him;

From me: Hi Paul, when will be my car arrive?

Paul: Hi sir... should be Mid May...

From me: mean that will be this week?

Paul: something like tt.... still waiting for shipping advise... will let u know soonest...

From me: can u let me know the approximately date?

Paul: Hi sir... we will inform u 1 week in advance... but i cant tell u anything now cos no advise yet

After a while he contacted me and told me the same thing again. He even told me that he can prove it from his DATA to me that other customer who make the order the on the same date like me will be only getting the car on July 2009. When I requested to see the so called DATA but he refused unless i go down to his outlet. When I asked him why he promised earlier on the arrival of the car during the car show abt 3 months back and he just replied he got no choice because of the shipment have not arrive yet.

After I realised he getting contradicts himself and i decided to speak to his supervisor. He call me again to informed that his sales manager are busy and will get back to me but I requested to have his sales manager number and his email address instead so I can call or email him regarding this matters. He refused to give his sales manager email but only can give the number. I requested him to sms me the number. Before I could recieve the sms from him and he called me again and informed me that i need not to speak to his sales manager due to the shipment has arrived. This arouse my suspicions and I insisted on speak to his sales manager. He than sms me the contacts and the sales manager by the name of SAM KOH at about 4.55p.m.

I have tried make several called on the number given but can't managed to get through. I contacted Paul at 6.52p.m again to get others alternative sales manager for me to clarify about this matters and was told Sam was the only one and his sales manager was on office hours which start on 8.30a.m untill 5.00p.m. After about 2 minutes later, Sam Koh called me pertaining to this matters and told me that my car still not arrived yet but will put me on the priority list. He offered me to chance to a new sales engineer if I feel disppointed with Paul service. He will also investigate on the promises by Paul which he agreed that my car will be arrived about 2 to 2.5 months during the car show.

Borneo Motors (S) Pte Ltd is today one of Singapore's leading car distributors and as a customer we expect the sales personel to be a specialist and professional in dealing with thier customer especially during the global economic downturn at the moment. I believe with the reputation Borneo Motor have established since 1856 for be a main distributor at many country and this will definately turnish the image for the new car owner like me when encounter such a bad experience to own TOYOTA brand for first car.

Finally i'm looking forward for the reply from u regarding this incident happen and i hope the full investigation on this matters

 

On the bright side, you have got a car with higher COE value, cuz I don't think february car prices are higher than current ones, though yen did change a little.

 

You could bugger then for free servicing or car polish package, but not enough to warrant a monetary payout

 

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I sorry for reply in this topic as i not allow to post the new topic...

 

I reali need an advice to the expert from this forum a i was supposed to collect my new car from Borneo motor which have been delay by the SE for abt 3months...

 

I meet the sales manager from Borneo motor abt this matters and they told me my car will be only arrived on next week 13 June 09

 

Actually from the contract i sign on the day i book the car and which indicated that my estimated delivery is on May09 but now they can tell me i can onli collect the car on 13 June 09.

 

So can i claim compensation from Borneo Motor for the delay? any advice?

 

The complaint as follow;

 

I have encounter a very bad experience with the sales engineer by the name of Paul Ng Poh Hock. I book my very first car with him during the car show at Suntec City somewhere on 14 Feb this year and it is my first gift on Velantines day for my wife on our first year anniversary. He was quite friendly at time of signing the retail customer order form and I was informed that the car will be only arrived about 2 to 2 and the half month later which the latest by earliest May 2009.

I'm looking forward for the new car as it will be my first gift for my wife and as a result I have few occasion sms him to find out the progress of my order. Due to this is the first time for me to own a car so I have seeking advice from my friends and colleagues about the procedure on bidding the COE which I get to know I can monitor from LTA website for the result for each bidding exercise. I was informed and explained earlier by one of the female sales engineer during the car show which Borneo Motor will start bidding for me once i started make an order. After 2 months of monitoring the progress of COE bidding I realised that I was unsuccessful from which my NRIC was not in the record of the successful bidder. I decided to call Paul to find out more about the progress of my COE bidding. He than replied me that my COE bidding will only start once my car shipment have arrived which will be on May and comfirmed that Borneo Motor did not make any bidding during the past 2 months since my order was make. So I have discontinued to monitor the COE bidding exercise.

On 23 April 2009, I received the sms from him stated that my COE bidding was succesful and he will call me once the shipment have arrived. I presume my order will be ready as promised as he mentioned earlier that Borneo Motor will only bid the COE once the shipments has arrived in Singapore.

On 12 May 2009, after about 3 weeks I received the last sms, I wonder why I have not receive any call from him and I decided to sms him to find out the reason. Below were the sms conversation with him;

From me: Hi Paul, when will be my car arrive?

Paul: Hi sir... should be Mid May...

From me: mean that will be this week?

Paul: something like tt.... still waiting for shipping advise... will let u know soonest...

From me: can u let me know the approximately date?

Paul: Hi sir... we will inform u 1 week in advance... but i cant tell u anything now cos no advise yet

After a while he contacted me and told me the same thing again. He even told me that he can prove it from his DATA to me that other customer who make the order the on the same date like me will be only getting the car on July 2009. When I requested to see the so called DATA but he refused unless i go down to his outlet. When I asked him why he promised earlier on the arrival of the car during the car show abt 3 months back and he just replied he got no choice because of the shipment have not arrive yet.

After I realised he getting contradicts himself and i decided to speak to his supervisor. He call me again to informed that his sales manager are busy and will get back to me but I requested to have his sales manager number and his email address instead so I can call or email him regarding this matters. He refused to give his sales manager email but only can give the number. I requested him to sms me the number. Before I could recieve the sms from him and he called me again and informed me that i need not to speak to his sales manager due to the shipment has arrived. This arouse my suspicions and I insisted on speak to his sales manager. He than sms me the contacts and the sales manager by the name of SAM KOH at about 4.55p.m.

I have tried make several called on the number given but can't managed to get through. I contacted Paul at 6.52p.m again to get others alternative sales manager for me to clarify about this matters and was told Sam was the only one and his sales manager was on office hours which start on 8.30a.m untill 5.00p.m. After about 2 minutes later, Sam Koh called me pertaining to this matters and told me that my car still not arrived yet but will put me on the priority list. He offered me to chance to a new sales engineer if I feel disppointed with Paul service. He will also investigate on the promises by Paul which he agreed that my car will be arrived about 2 to 2.5 months during the car show.

Borneo Motors (S) Pte Ltd is today one of Singapore's leading car distributors and as a customer we expect the sales personel to be a specialist and professional in dealing with thier customer especially during the global economic downturn at the moment. I believe with the reputation Borneo Motor have established since 1856 for be a main distributor at many country and this will definately turnish the image for the new car owner like me when encounter such a bad experience to own TOYOTA brand for first car.

Finally i'm looking forward for the reply from u regarding this incident happen and i hope the full investigation on this matters

 

Wrong thread leh.

 

But why the heck you only sms and talk on phone??? :ph34r: GO TO THE OUTLET AND MAKE A SCENE LAH !!! [scholar]

 

Ask for more freebies while you are there... [idea][sly]

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Oh Crap!! Forgot all about the V-power promo and pumped SPC 98 @ S$1.78 instead. Stoopid!!

 

But think after discount, SPC still considerably cheaper as I don't have discount with Shell.

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Neutral Newbie

Thanks for all the reply.... I went down to the show room and talk to the sales manager but mayb bcoz the car price now increase n as if i have to bagging for the car like tat so they just tols me i just have to take it or can report the matter to CASE lor....

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Oh Crap!! Forgot all about the V-power promo and pumped SPC 98 @ S$1.78 instead. Stoopid!!

 

But think after discount, SPC still considerably cheaper as I don't have discount with Shell.

 

Please imagine how hard I'm laughing at you now.

Tell you, don't sleep liao. Never concentrate.

Just to inform you, SPC was located at Upp East Coast or River Valley [:

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During the days of high crude prices (US$140+), petrol prices were retailing at about S$2/litre.

Now with crude prices hovering around US$70, petrol prices are now at $1.7?!

 

[pirate] [pirate] [mad]

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