Unknown value added services charge in phone bill

[Starlet]

Hi All

 

Anyone encounter the problem I had?

In my last phone bill I was bill for the following

 

Value Added Services (@Please contact the service provider for enquiries)

 

Service Description

Ericsson Telecommunication - OpenMobile Services (Tel : 62713468)@

 

Total No. of Access 2

 

Amount $12

 

Called my mobile services provider , they ask me to call the number mention in the bill.

 

They said I downloaded "something graphic".

 

Call the number in the bill, got a "voice mail".

 

I just use my phone for voice and sms call.

 

Is this a new "cheating" method??

 

Thanks

Edited March 17, 2009 by Starlet

[Nutty]

Another Mo*ile 365 "business" formula?

[Nutty]

MR CONSTANT TONG, Director - Business Development: OpenMobile Asia Pacific Pte Ltd

 

Constant is director of business development at OpenMobile Asia Pacific which is part of OpenMobile Corporation, registered in the US and rooted in Scandinavia. OpenMobile is building a complete global network that will enable a fully efficient distribution of all wireless services, offering wireless content developers and wireless operators exciting new possibilities. The company aims to bring together operators and content providers in an open and non-exclusive environment to provide mobile value-added service users with global distribution and an information system. Registered in the United States, OpenMobileTM has acquired international funding and the backing of top veterans from Nokia, Ericsson and leading mobile operators such as Sonera (Telecom Finland) and Singapore Telecom.

 

Constant has been actively involved in the mobile technologies and content industry for the past 5 years. He has implemented various SMS/MMS campaigns, branded mobile games (Singapore Idols, Kung Fu Hustle), SMS TV platforms for TV stations (Singapore, Thailand) and many other mobile-related projects. A veteran in the mobile content industry, Constant is also a Director of S-Concept Wireless (www.sconceptwireless.com)

[Starlet]

Hi

 

I compare the items or program in my phone with another phone of the same model.

 

found nothing????

 

Unless someone swap out my sim card to their phone or other method to "steal" number?

 

 

[Mcf777]

complain to yr subscriber no use. they only know how to ta tai ji.

the only way is to complain to IDA/ST Forum. Then they will reply to you

[Kusje]

Refer to this thread. Should tell you everything you need to know.

 

http://forums.hardwarezone.com.sg/showthread.php?t=1776588

[David]

Call that number refer to you by your SP, see if they are willing to listen to you and refund else make a complain to CASE. I did sometime early this year, both my SP and the company that provide this service shared the load. I was fully refunded.

Edited March 17, 2009 by David

[Starlet]

Hi

 

Any way to prevent it from happening?

 

disable some function in our phone or request service provide to stop this?

 

Thanks

[Bigg]

the only way to prevent is not to subscribe on tv/internet "free" ringtones/graphics. We all know that its not free.

another prevention is not to open service messages. Disable them in your phone.

[David]

1) Do not take part in any contest on your hp

2) Check your bill

3) Keep your bill

 

For my case, I remembered I did respondd to a contest but that was just 1x. After that I did recieved more of these contest but I did not bother to answer. Questions like where would be the venue for the next WC be held with prizes like XBox360.

 

I did not checked my bill for a month or two, Then when I checked the next one, I realised every month there is a entry for about $30 ~ $40 charge. I called up the company and they said for every question they send, does not matter you respond or not, you are bill. Ridiculous.

 

Luckily I was abled to look back at the past bill and with that I went to CASE. Prior to that, the lady at the company I spoke to told me that if I go to CASE no use, so I promptly went to CASE.

[Starlet]

Hi All beware

 

Got this SMS from 77889

 

[$6 Charg] Subscrition 2 YuuZoo VIP Club is renewed.8 free download/wk@http://wap.yuuzoo.com/sg @$6/week till u sms ST

OP DUMB to 77889 n quit

 

what the

 

renewed ????? When did I subscribe??????

 

Ass them.........

[Sony]

Sadly, IDA doesn't not really give much governance on such matters, and telco just pushes things to the vendor and customer.. then but why are they collecting the money on the vendors' behalf..

 

guess customer are suckers to them