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Sigh.....another unreasonable one.....


RadX
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Bad service: Cabby driver off with her bag

 

From reader Chitra Kumar

 

I HIRED a Trans-Cab taxi on 28 Feb in the evening from McNair Road, near Balestier, to Far East Plaza.

 

Upon arriving at my destination, I realised I had only $8 with me and the fare was about $9.55. I asked the cab driver to wait at the side so that I could go to the nearest DBS ATM at Far East Plaza on Level 1.

 

He then raised his voice at me saying how I should have told him earlier and not upon reaching the destination as he cannot wait at the zigzag line.

 

I told him to either accept the $8 or wait for a moment while I withdrew the money. I kept my shopping bag, as an object of trust, in the cab.

 

He yelled at me again: 'Of course, money lah, I want money.'

 

Unfortunately, there was a long queue at the ATM, and I had no choice but to join the queue.

 

However, in the rush I forgot to note down his licence plate number.

 

I know it's illegal to stop at the zigzag line, but the driver could have exited Far East Plaza and come back seeking the full fare, as I was prepared to pay whatever the fare was. I even told him to keep the meter running.

 

When I returned about 30 minutes later, the cab was gone. I then called Trans-Cab informing it about the incident and asked for a message to be broadcast for the errant cabby to return my shopping bag.

 

I also requested the customer service staff to inform me on updates, but none called. I had to call three times and was told each time that there wasn't any response, and that it could have easier if I had noted the licence number plate.

 

Finally, I received a call from Trans-Cab at about 10.40pm the same day informing me that the driver had left my shopping bag at the Neighbourhood Police Centre at Tampines Ave 4. I was told to pick up my belongings on my own.

 

While I demanded that my shopping bag be sent to me because I was not in the wrong, I understand that only the rightful owner can pick up the belongings from the police station.

 

The cabby's behaviour was totally unjustified.

 

I was also disappointed with the attitude of the customer service staff at Trans-Cab.

 

This is the third time that I am experiencing such behaviour by Trans-Cab cabbies.

 

I e-mailed the cab company twice, but have yet to receive a response.

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Turbocharged
  On 3/9/2009 at 6:28 AM, RadX said:

When I returned about 30 minutes later

 

The passenger ought to be shot.. 30 mins leh.. expect the taxi to go round and round far east plaza waiting meh... [rifle]

 

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she return 30 min later.. who the hell will wait for 30 min.. if i taxi driver i oso go off la..

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Moderator
  On 3/9/2009 at 6:34 AM, Tkseah said:

The passenger ought to be shot.. 30 mins leh.. expect the taxi to go round and round far east plaza waiting meh... [rifle]

 

 

Exactly...Diesel would account for more.....Cabby clever to leave....teach this idiot a lesson...

 

She still got the bloody nerve to comprain somemore.....hmmm..maybe this is best_ctzn??? [lipsrsealed]

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  On 3/9/2009 at 6:35 AM, RadX said:

Exactly...Diesel would account for more.....Cabby clever to leave....teach this idiot a lesson...

 

She still got the bloody nerve to comprain somemore.....hmmm..maybe this is best_ctzn??? [lipsrsealed]

 

 

No lar.. maybe another A* who tinks that the whole world owns them a living... [sleeping]

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Moderator

Acherlee yah....or go across causeway..leave there...hahahaah

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Moderator
  On 3/9/2009 at 6:38 AM, Starry said:

cab dun have credit card meh?

 

 

this cheapskate not worthy of credit card lor.....

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Neutral Newbie

knn the cab return the bag to police n tat biatch still ask it to be returned to her?

zzz.. elite la..

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Moderator
  On 3/9/2009 at 6:40 AM, Ginx said:

knn the cab return the bag to police n tat biatch still ask it to be returned to her?

zzz.. elite la..

 

 

yah lor.....if really insist....collect the day's faecal matter of whole family and pass to her lor....

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Cabby obviously in the wrong. He should have just parked right there and refuse to budge. Then when kena summoned, just take it like a man and leave with his $8++ after half an hour. After all, customer is king! [laugh]

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Moderator

just realised this in makan corner.....

 

MOD, pls move to appropriate folder

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恶人先告状 [rifle]

 

30mins wait?? This type of people even wait for 30mins u think she will pay the actual+waiting fare?? [shakehead]

 

 

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