PI car owner, what kind of warranty program you all have?

[Hammerhammer]

Mine is under TWM GOLD membership. Is it true that must go back to their authorize workshop for servicing? How much is it the package? Different workshop different rate right? Please enlighten.

[Sash7]

hi thr, i think my pi car is also under the same scheme. you need to go back to their ws in order to be under warranty from them they are juz like our AD here. my pi told me if i intend to mod my car better tell him first so he can talk to the boss of ws to keep my car under warranty even though i mod it. i think the price is pretty standard, is abt hundred odd for oil change. i think the ws workmanship is so so only, is becos of warranty thats y i m going back to them. mine is 3 years warranty.

[Marcostan]

My PI workshop is not bad, first three services only paid $10.50 for original oil filter.

I'm using my own engine oil. My forth services (20K) paid for oil filter,

air filter + 20 labour. Some more, this workshop is very experience with all make of cars.

[Sash7]

which is your pi workshop? mind if you tell me? thks. i wanna check is it under my list.

[Hammerhammer]

Your workshop also under TWM one ah?

[Marcostan]

Auto M Garage Pte Ltd

[Loki]

Bought my car from Vincar but did not bother with authorised workshop or warranty.

 

From the very first service until now, just went to my own workshop.

 

Now it does not matter anymore since the warranty period of 2 years is already over.

 

Heng, nothing went wrong.

[Patwong]

Hi, from what i understand, the warranty provided by PI is very different from AD.

When AD provide warranty, some 'wear and tear' parts are also covered.

For example, shock absorber faulty, AD will change for you, but PI will tell you not cover under warranty due to wear and tear.

Same thing applies to air-con. If air-con not cold due to expansion valve faulty or condenser maulfunction, AD will change/service air-con under warranty. But not PI.

Thus, i feel that warranty by PI equal to nothing (if no major problem to the car).

Edited July 25, 2008 by Patwong

[Rayblade]

Auto M Garage

Good luck to u when u 1 2 claim warranty....

Its 1 of mi PI w/s.

bad experience with them.....gave mi crapy xcuses when mi clutch has prob(got sound when depress & release).....mi car as oni 4 mths old....lucki i have a good PI agent who refer mi to e other w/s!

[Weixiang_2008]

My PI workshop is not bad, first three services only paid $10.50 for original oil filter.

I'm using my own engine oil. My forth services (20K) paid for oil filter,

air filter + 20 labour. Some more, this workshop is very experience with all make of cars.

 

what about Ricardo? thinking of getting Axio from them?

[Sash7]

i think there is different kind of warranty for PI. mine do cover all the parts like shocks, clutch and etc. but the main question is whether are they willing to honour the agreement to change for u? i do agree some PI warranty is as good as nothing. even some AD will give cxxk n bull story not to change some items.

[Sash7]

ricardo does have their own WS to service their car... think they specialise in toyota car rite?

[Weixiang_2008]

yeah, they have WS in sin ming, very near to BM Sin Ming.. so i thinking of getting my next ride from them...

 

i am a toyota convert , looking at either axio or fit 2008

 

abit itchy, though my beloved vios still serves me extremely well, be it a thaiyota

[Sash7]

i think the fit looks pretty good. axio is frm AD?

[Weixiang_2008]

no lah.. AD selling thaiyota altis...

[Patwong]

hi, i was working in a big AD in the mid90s. And in charge of filing warranty claims to the manufacturer of the make/model. We would fill-up the man-hr amount and parts cost required to complete the repair for a specific job done and file a claim with the manufacturer.

The manufacturer then paid the AD the amount for job completed under warranty.

Sometime the manufacturer dont paid immediately, so AD must have the financial strenght to 'tahan' for the amount not paid in near future. Fyi, the amount could be in millions.

 

I am not sure how the PI local workshop claim warranty cost from PI? And how the PI claim warranty cost from the country of origin that they import the car from? as PI dont buy direct from manufacturer.

Anyone care to share?

[Boxster]

I guess the PI pay a token sum or even none to the so called "PI workshop" as insurance and they get to earn owener's servicing. When handling the warranty some may or may not honor as there are Grey areas. As most PI cars are JDMs their major components such as air con comp and trans should be pretty ok in the 1st 3 yrs. Shocks are subjective.

I would be more concern about recall if there is a defect design or parts

[Hammerhammer]

Found out from the KAR website my 3yrs 60K warranty is $1200. Meaning that my PI pay them $1200 to buy the warranty for my car. Also there is warranty for 2nd hand car for same amount of price. But dunno what is the catch as the warranty cover is almost same as new car. And 2nd car is more prone to break down so I wonder why they dun charge higher?