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More drivers reporting CashCard woes at ERP gantries

By Ng Jing Yng, TODAY | Posted: 30 April 2008 0646 hrs

 

SINGAPORE: The next time you drive past an Electronic Road Pricing (ERP) gantry, make sure the IU in your car holding the CashCard does beep.

 

A growing number of drivers here are having problems with their CashCards, according to inspection centres and drivers who spoke to TODAY.

 

Drivers who fail to get their CashCards read at the gantries will be issued with notification letters by the Land Transport Authority (LTA), requiring them to pay up to $10 each time.

 

Drivers who have had this problem before told TODAY that they initially thought it was due to a faulty in-vehicle unit (IU). But when they sent the IUs for a check at vehicle inspection centres, they were told the problem lay with their CashCards, which are issued by Nets.

 

Common problems include faulty microchips on the CashCard after being exposed to heat for more than four hours, rust on the microchip and also accidental scratches on the card when a driver takes it in and out for carpark payments.

 

TODAY also understands that the problems do not lie with just a particular batch of CashCards