Sony 1st Gear July 19, 2012 Share July 19, 2012 (edited) To be fair, your wife is the one that drove there, so you wouldn't know how the conversation go. And if Frankie ask u to change new tyre, I'm not surprised that there's a possibility that you will post that it's only a small crack, so why he chop your carrot head and get u to buy a new rubber. It's your car and don't blame budget shop for it. It goes both way..... Anyway, I'm not defending anyone, ESP Soh bro coz I have never brought anything from them myself Edited July 19, 2012 by Sony ↡ Advertisement Link to post Share on other sites More sharing options...
Carbine- Clutched July 19, 2012 Share July 19, 2012 To be fair, your wife is the one that drove there, so you wouldn't know how the conversation go. And if Frankie ask u to change new tyre, I'm not surprised that there's a possibility that you will post that it's only a small crack, so why he chop your carrot head and get u to buy a new rubber. It's your car and don't blame budget shop for it. It goes both way..... Anyway, I'm not defending anyone, ESP Soh bro coz I have never brought anything from them myself i had only been to the once some time ago but somehow i agree with you... Link to post Share on other sites More sharing options...
Roberttan 5th Gear July 19, 2012 Share July 19, 2012 TO BE NEUTRAL any side wall cut or crack is consider not SAFE to use. so is up to individual how much you trust the shop and listen to his opinion If the shop said can use and you used up to tyre botak , you will said he his honest. If the tyre turn up fail halfway you could blame he is not experient. If the shop said NO dangen and you used till botak you may said he is not honest. If he said is dangerous and tyre fail in short period of time you may say He is Experient. So is your own decision , if you feel not safe just tell them CHANGE Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 To be fair, your wife is the one that drove there, so you wouldn't know how the conversation go. And if Frankie ask u to change new tyre, I'm not surprised that there's a possibility that you will post that it's only a small crack, so why he chop your carrot head and get u to buy a new rubber. It's your car and don't blame budget shop for it. It goes both way..... Anyway, I'm not defending anyone, ESP Soh bro coz I have never brought anything from them myself You see...if I'm not prepared to change, I wouldn't have asked my wife to drive to the distributor to get it checked and changed. If I would complained about this part where I have to replace a 3 weeks old tyre due to a crack, I would have posted it 2 months back. Anyway...its up to you to decide. I've paid, changed and move on. I'm definitely not going back there since I don't see any interest customer's safety. Maybe when you change your tyres there and have a crack 3 weeks later, drive back and his to inspect then share with us your experience. Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 (edited) To be fair, your wife is the one that drove there, so you wouldn't know how the conversation go. And if Frankie ask u to change new tyre, I'm not surprised that there's a possibility that you will post that it's only a small crack, so why he chop your carrot head and get u to buy a new rubber. It's your car and don't blame budget shop for it. It goes both way..... Anyway, I'm not defending anyone, ESP Soh bro coz I have never brought anything from them myself You see...if I'm not prepared to change, I wouldn't have asked my wife to drive to the distributor to get it checked and changed. If I would complained about this part where I have to replace a 3 weeks old tyre due to a crack, I would have posted it 2 months back. Anyway...its up to you to decide. I've paid, changed and move on. I'm definitely not going back there since I don't see any interest customer's safety. Maybe when you change your tyres there and have a crack 3 weeks later, drive back and ask him to inspect then share with us your experience. Edited July 19, 2012 by Stiener Link to post Share on other sites More sharing options...
Sony 1st Gear July 19, 2012 Share July 19, 2012 You see...if I'm not prepared to change, I wouldn't have asked my wife to drive to the distributor to get it checked and changed. If I would complained about this part where I have to replace a 3 weeks old tyre due to a crack, I would have posted it 2 months back. Anyway...its up to you to decide. I've paid, changed and move on. I'm definitely not going back there since I don't see any interest customer's safety. Maybe when you change your tyres there and have a crack 3 weeks later, drive back and ask him to inspect then share with us your experience. You see.... Your post state that you ask your wife to drive there to inspect, u didn't say drive there to change. So did YHI ask u to change all 4 piece so that the wear is even? Or just one piece? Again, I'm just offering you a different perspective since u posted your experience. Not my intention to flame or counter attack u... Cheers, Link to post Share on other sites More sharing options...
Roberttan 5th Gear July 19, 2012 Share July 19, 2012 You see...if I'm not prepared to change, I wouldn't have asked my wife to drive to the distributor to get it checked and changed. If I would complained about this part where I have to replace a 3 weeks old tyre due to a crack, I would have posted it 2 months back. Anyway...its up to you to decide. I've paid, changed and move on. I'm definitely not going back there since I don't see any interest customer's safety. Maybe when you change your tyres there and have a crack 3 weeks later, drive back and his to inspect then share with us your experience. Mr.Stiener you got a positive midset Safety above everything so next time for our safety change the tyre if you see the cut or crack and no need to ask the shop advise. DO remember if the tyre is old change a pair NOT just 1 pc Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 You see.... Your post state that you ask your wife to drive there to inspect, u didn't say drive there to change. So did YHI ask u to change all 4 piece so that the wear is even? Or just one piece? Again, I'm just offering you a different perspective since u posted your experience. Not my intention to flame or counter attack u... Cheers, I am no tyre expert, if you spotted a damage, would you send your car for a qualified person to check or would you just tell the person to change the tyres. At YHI, the technician took out all 4 tyres and inspect them just to be sure that the other tyres don't have the same problems. As the tyres are still very new, he did not recommend changing the other 3. I too do not intend to flame or attack anyone. I'm only sharing the experience at Soh Tyres. Link to post Share on other sites More sharing options...
Hamburger Hypersonic July 19, 2012 Share July 19, 2012 my take is like this.... YHI has the safety concern and not forgetting making money out of 1 tyre for you. while, SB has concern for your wallet. of course nobody will know whether the tyre will blow or not as there is no pix to see. Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 Mr.Stiener you got a positive midset Safety above everything so next time for our safety change the tyre if you see the cut or crack and no need to ask the shop advise. DO remember if the tyre is old change a pair NOT just 1 pc Thanks for your suggestion bro roberttan. If I take the risk and drive and car went out of control is solely my fault. If my tyre burst at high speed and collided with other cars, my selfishness have caused others misery. As mentioned in the previous post, I am not very knowledgeable with tyres. Hence, it is subjective for one to judge (especially for an inexperience person like me) to deem the cut to be too fit. If any minor chip I also go and change, the seller see me more as a carrot head than a person who emphasize safety. Link to post Share on other sites More sharing options...
827 Neutral Newbie July 19, 2012 Share July 19, 2012 Anyone change car battery at Soh Bros? Called Frankie and he quoted me $125 for an Amaron 45 Amp battery. Expensive? Link to post Share on other sites More sharing options...
Elmo 4th Gear July 19, 2012 Share July 19, 2012 (edited) Thanks for your suggestion bro roberttan. If I take the risk and drive and car went out of control is solely my fault. If my tyre burst at high speed and collided with other cars, my selfishness have caused others misery. As mentioned in the previous post, I am not very knowledgeable with tyres. Hence, it is subjective for one to judge (especially for an inexperience person like me) to deem the cut to be too fit. If any minor chip I also go and change, the seller see me more as a carrot head than a person who emphasize safety. Hi bro, I think you made the right call to change the tyre. Peace of mind is priceless. Whether or not the tyre indeed needed to change is quite subjective. I won't say Frankie is unprofessional. He has been in the business for a long time. He could have made a judgement call based on his years of experience and probably an assumption that your car won't be traveling at the speed that will place more than normal stress on the tyres. From YHI's pov, I will think they are also not those that are hard-up for selling 1 piece of tyre. I would think they are more concerned about their tyres - Yokohama - being compromised and in the extreme case where something happened, maybe not due to this particular cracked tyre, it could still be attributed, albeit unfairly, to Yokohama's tyres in general. Glad you got the issue resolved and enjoying your new tyres. Yokos are generally very quiet but tends to wear off quite fast and loses its 'quietness' thereafter. They are also not known to be very good in the wet but at our local speed limit they should be more than sufficient. Cheers! Edited July 19, 2012 by Elmo Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 my take is like this.... YHI has the safety concern and not forgetting making money out of 1 tyre for you. while, SB has concern for your wallet. of course nobody will know whether the tyre will blow or not as there is no pix to see. Taken before replacing the tyre. Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 Couldn't edit the previous post. Link to post Share on other sites More sharing options...
Ungtiong 2nd Gear July 19, 2012 Share July 19, 2012 (edited) Couldn't edit the previous post. WALAU!!! like that u dare ask ur wife drive the car!!!!!!! i will drive myself VERY VERY SLOWLY....anyway bought from there a few times...no issues...must be a bit knowledgeable unlike shops like Autobac, they will baby you as though u newbie but of course u pay for it!!! Edited July 19, 2012 by Ungtiong Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 WALAU!!! like that u dare ask ur wife drive the car!!!!!!! i will drive myself VERY VERY SLOWLY....anyway bought from there a few times...no issues...must be a bit knowledgeable unlike shops like Autobac, they will baby you as though u newbie but of course u pay for it!!! I told her not to exceed 50 kmh and don't take expressway. She drove there at ard 10+ to avoid peak hours and road hogging. Link to post Share on other sites More sharing options...
Passion 5th Gear July 19, 2012 Share July 19, 2012 You ran over some big broken glasses? The cut is quite deep though. Some more extend to the side wall. This one, as a layman, I would ask you to change. Link to post Share on other sites More sharing options...
Stiener 1st Gear July 19, 2012 Share July 19, 2012 You ran over some big broken glasses? The cut is quite deep though. Some more extend to the side wall. This one, as a layman, I would ask you to change. I don't recall running over anything on the road. I was quite shock to see this when pumping the tyre. ↡ Advertisement Link to post Share on other sites More sharing options...
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