Limlien Clutched November 21, 2007 Share November 21, 2007 HI Ramesh, I own the Skoda Superb on 5th March with great review from friends and website on the reliabilities of the car and how well built the car is. But it has not been true to me. I am rather disappointed with the warranty claims over my car for a rather small issues which had not been able to be solved. I will have to seek other recourse should nothing can be done to my car soon as i cannot be waiting endlessly for my car to be road worthy. The issues are as follow. I encounter the EPC light up problem when my mileage is about 5k and send in to your authorise warranty claim workshop and was told that they will indent the petrol sensor and make the warranty claim. I thought that my problem will be the end soon and i happily waited. However is was not so. It is the start of more problem. I have to wait 3months for the parts to come and while waiting for the parts to come i cannot do anything else. The problem i encountered with the EPC is that the car is not able to go beyond 2.5k RPM and i am unable to pick up and it is a danger to me becoz the EPC can come on whenever it like. I didnt dare to over take car in case when i over take the problem come out and i will lose power and in that event risk my life and others life in the process. If this is not solve in the event there happens to be an accident who will be responsible and also my petrol consumption increases greatly due to the said problem. I am suppose to do my normal 1st servicing on the 15k and then due to the parts not in yet i have to delay the servicing to 20k so that i can install and get the parts done at the same tim. After the exchange of the parts when i was promised that the problem is solved but however the moment that i drive out of the workshop the light just came on. I when back and was told that they will indent another petrol sensor and ask to wait for the parts to come. However i am very unhappy that the problem wont be solve and only when i make noise then i was directed to you. However u also ask me to come back so many time claiming that you have to wait for Skoda (Czech) to come back with how so to repair the car then u can repair the car if not they cannot claim the warranty. I came back and you told me that becoz your staff FORGET to do adaptive coding to the ECU so that they will do again and then it will be better. After doing so the EPC light came on again. Was told to come back to change the pin connector in the petrol sensor and then was also told that it will most likely solve the problem. However it never did. I took the time off to seek alternative outside workshop for opinions and advice, I didnt touch anything or repair the car by the workshop, advice given to you was also rejected saying that you wont take in advice from other place. Wat a remark from a distributor when i am trying my best to chip in and try to help in solving the problem in order to expedite the issues but was totally thrown out. I took so much time off to solve the problem and i am always on the road being in the sales line and i require my car as a mode of transport. Who is going to pay for my time and effort loss when the problem can be expedite if the dealers can be more willing to hear the customer out. If the above mentioned problem is not solved any sooner i think i will have to seek other recourse. I am rather dissatified with how the staff handle the problem and the warranty took so long to repair the fault. ↡ Advertisement Link to post Share on other sites More sharing options...
Othello Supersonic November 21, 2007 Share November 21, 2007 wah .... brother .... like that jia lat leh..... hang in there !!! keep us updated !! Link to post Share on other sites More sharing options...
Limlien Clutched November 21, 2007 Author Share November 21, 2007 Please all keep in this forum. I am not done with them yet. More to come. Link to post Share on other sites More sharing options...
Beanoyip Turbocharged November 21, 2007 Share November 21, 2007 (edited) Content of the thread doesn't really tally with title? Or just be sarcastic? Are your intentions here supposed to be made known to this Ramesh fella? This one is a private lounge, if he doesn't have access, he won't be able to view it. Edited November 21, 2007 by Beanoyip Link to post Share on other sites More sharing options...
Limlien Clutched November 21, 2007 Author Share November 21, 2007 Make a guess. Link to post Share on other sites More sharing options...
Beanoyip Turbocharged November 21, 2007 Share November 21, 2007 I really don't know, if your intentions are to open to the public, then here's the wrong place. Unless the fella does indeed have an account here which i doubt so. Link to post Share on other sites More sharing options...
Limlien Clutched November 22, 2007 Author Share November 22, 2007 Dear Mr Peter, I am Thomas, the one who meet you briefly when you came back from lunch about 1-2 weeks ago. I have highlighted my problem to you, however i have not receive any reply from you. Please let me know what can i do at this instant? Regards Thomas Lim. Link to post Share on other sites More sharing options...
Try_conti 2nd Gear November 22, 2007 Share November 22, 2007 peter as in pk actually ur 1st letter should cc all the way to Skoda customer service ...... Link to post Share on other sites More sharing options...
Echelon 3rd Gear November 23, 2007 Share November 23, 2007 Bro, all the best, stay cool, sorry to hear about your ride having such issues. Link to post Share on other sites More sharing options...
Limlien Clutched November 23, 2007 Author Share November 23, 2007 I was there after 6pm. I ask jaafer is there a silver superb, and he said yes. But u left then. Never see you after that when i go collect my car. Link to post Share on other sites More sharing options...
Echelon 3rd Gear December 8, 2007 Share December 8, 2007 Hi Bro, has your car issues been resolved? Link to post Share on other sites More sharing options...
Limlien Clutched December 8, 2007 Author Share December 8, 2007 More or less but they have created more problems.. Just piss with them. Still waiting for the sale manager to come back. Link to post Share on other sites More sharing options...
Echelon 3rd Gear December 8, 2007 Share December 8, 2007 Sorry to hear about that bro, this is terrible. ↡ Advertisement Link to post Share on other sites More sharing options...
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