A problem with Selespeed

[Pandaeyes]

Is your MK2B SGD5**9 Black?

[Forummer]

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I don't know how many over here has this problem with selespeed. My ride has been having this problem with jerking gerarbox when moving off from 1st gear since 3 months after I got my ride. Agent has changed Clutch Assembly and Trottle Body, thinking that could be due to these areas of problems. Spent $2500 already. But still jerking very badly. The car practically hops and n a bang sound is heard all throughout the day and night. No one in Agent side has so far been able to solve the problem.

 

What shall I do?

 

Frustrated that I spending alot of good money on bad stuff. Car practically un-drivable.

 

Changing car is not realy a good option as I'm stuck with a top up.

 

Get a full repalcement car?

 

That bad? I almost wanted to get the GP selespeed cuz of wife. I think after sales is also important though there may be faults with car. If that fails, I think the car is a useless transportation.

[Firstcall]

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My car is totally stock now. Sent to Alfa City before to plug into Examiner for check. No software issues. It must be hardware.

 

I feel totally unjustified for my $2500 paid and not solving the problem. I'm sending in again. God knows how much is my next. They told me get ready $5000 for gearbox change. Ridiculous. U think I'm very rich?

 

I'm very disapointed.

 

I think whoever serves you is trying to get a quick one from you. Pay $2500 and further $5000? he must have tot since u so easily part with $2500 u arent the type that is gg to contest the claim. By right this kind of issues will go straight to warranty claim.

 

Firstly they incorrectly diagnose yr problem by simply pushing it to 'wear and tear problem', later they cant solve it and they want you to pay $5000 for your gearbox. What does that mean? It means they are admitting the gearbox has problem. And before they get too excited by the prospect of getting an additional $5k, remind them gearbox should be covered by warranty. And since the fact it is a gearbox problem, you shldnt have wasted $2.5k from the start and they shld refund you for that mistake they made!

 

And find out from your car manual what is the recommended mileage to service your gearbox by replacing those 'wear and tear' parts. going by regular selespeed, I tink i cld be 60-80k mileage. so if your mileage is much less than that, there is something damn wrong with the car and it is the manufacturer's responsibility to fix it.

 

Your goal should be to get the car fixed and refund of the $2.5 spent for nothing! I'm sure they will try to smoke you. Dont go for anything less. Demand tough, as this is your reasonable right.

[Firstcall]

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It's a Fiat not an AR though both under the same group. Any my perception of all AD regardless of brands, they're almost e same else outside workshops how to survive.

 

I was still thinking if I shld wait for Bravo T-Jet selespeed model to come.

 

but with this kind of story, I better stay away from TTS then.

[Pandaeyes]

Thanks for the strong reminder. My mileage is only 30k plus. I'm definitely staying away from Selespeed from now on. I wanted to always get an Alfa but now, I'm afraid too.

 

Think Fiat/Alfa cars with Manual Transimission are okay but what seriously lacks over here in Singapore, is professionally trained personnel to handle other car issues like their so called renowned Selespeed.

 

TTS here focuses on just selling cars like fast food but whether or not, we eat, n die from it, who cares? So long as they make money... Been waiting for 2 yrs for them to feedback to Italy but still no responses. Wondering if the email actually got there. Or whether they really type the email.

 

Bro, dun get the Bravo now not bcuz the car is lousy or what but lousy after sales care from the company. N dun get the Selespeed pleaseeeeee...

Edited October 28, 2007 by Pandaeyes

[Baronall]

Aiyo.... headache problem.

 

Normally, Hardware issue are covered within warranty. Unless you've mob something which gave them excuses to charge you. however, you could get them to show you the parts they've taken out. You have the rights cos u spend $$...and yet you can bring those parts back home.

 

Anyway, if you still felt that $2500 spend not worth it,

3 ways to get your attention across,

1)Demand to speak to their GM,

2)Just call the Press hotline and share your story, perhaps that will wake them and give you a real 2.5k worth.

3)Lastly, unless you're VERY FREE,Super FREE, really mean it.. haha Go in morning tell them the problem and get it fix, second day come back again, 3rd day.. and many days until they see you, they run away. If they mention about charges, ask their GM come and collect you.

 

No point thinking of changing car which is not your fault. Sometime, ppl on top don't really see whats happening below as it already covered up. Very sad to see AD are WORST than PI.

[Normal_aspirated]

In fact all AD or agents here in SG aftersales r bad.

there are very good smaller workshops ard to give u value fer marnee.

Selespeed or DSG or otherwise do hv problems but time will tell it will be problem free.......manual tranny is the way to go.

 

Btw, Panda uses Dualogic auto-tranny isn't it?

Tend to think dualogic is liken to Tiptronic, i guess.

Edited October 28, 2007 by Normal_aspirated

[Sony]

have the agent check the self-adjusting clutch plate to see if there's premature wear on it and that it's in sync and alighed?

 

Thereafter, do another software update or roll back to a version that have no issue.

 

At this junction, it would be good to check on oversea forum to see if there's anyone with similar problem like you. Most likely you can find a few and check for their solution. The location engr/technican or whatsoever you called them might not have the know how and you got to teach them.

 

BTW, before we discuss this further, when the jerk occurs, is it on manual or auto mode?

 

And finally, why do you have to pay this 2.5k when it's within warranty period? To add to that, if after paying and problem still not solved, then it's wrong diagnosis, thus get them to return back to original condition.

[Pandaeyes]

My ride doesn't have self adjusting clutch plate. Not like the GP. Hence, once out of alighnment means out. At least that is what I found out. It seems that in UK, those guys r having the same prob but the jerk disappears after 15 minutes of driving.

 

However, mine jerks whoel day and whole nite through. It happens most of the time in Auto mode. Manual depends on how I press the accelerator. But my question is this: if I dun have clutch and I have to still take SO MUCH CARE in pressing my accelerator pedal, then what is the use? Driving becomes a chore.

 

Also, it seems that the jerks are temperature related. After 15 minutes, it will slowly minimised. How come? Any experts there?

 

The jerk is not just a jerk but a bang sound will be heard very loudly.

[Sony]

I don't think so. Selespeed shd have "robotised" clutch as it doesn't have a pedal, thus the clutch have to be self-adjusted to take into account of the wear and tear. you do realised that clutch need to be changed but that's will last a long time in normal situation.

 

As for the way you drive, you can't expect 100% smoothness out of selespeed.

 

If you ask me, check out the clutch plate coz that could be where the noise come from, then look at the actuator.

 

Otherwise, wait for your so-called expert to give further comments.

 

Cheers

 

Edit: just trying to list to you the possible cause. Whether it help, you have to check back with the agent

Edited October 29, 2007 by Sony

[Pandaeyes]

Hi bro,

 

Jus had a call fr AD. They asked Italian side, they asked them to adjust my actuator alignment. Not too sure what it means. You know? Other than that, did nothing else to my car.

[Sony]

It's a semi manual car, thus you still have clutch, but in place of the pedal, the actuator is the doing the work and it help to catch the biting point.

 

As in my initial post, I ask you to call the agent to ask them to adjust the clutch plate which means they also need to do another alignment with the actuator for it to correctly grasp the bitting point. When you drive a manual car, what happen when you throw the clutch? it jerk and give off a loud "tug" or "klang" sound, right?

 

Another thing is that you need to change the way of driving. This is never a fully auto car, so learn to learn off the acceralator. You shd know of this when you brought this car.

 

When you drive a manual, you lift off and clutch in mah so when your actuator clutch in, you lift off. Nothing too difficult.

 

But I find it funny that your AD need to check with the Italian before they know what to do

 

But I might be wrong since I don't drive fiat

Edited October 31, 2007 by Sony

[Pandaeyes]

All this while, been going in and out of the workshop and they just recalibrated the clutch without adjusting the actuator engagement fork. So naturally everything goes back to the jerking. I think the jerking came from the engagement fork according to the Italian workshop guy. So, the initial analysis of the worn out clutch and trottle body is wrong. Hmmm... And how did my engagement fork run out of alignment?

 

It's been so far 2 days since I collected my ride. Let's see if within the next 2 days, all hell will break loose again...

Edited November 1, 2007 by Pandaeyes

[Sony]

You didn't mention anything about worn out clutch and trottle body.

 

I believe what the agent did previously was to do touch point calibration thru the electronic system for the clutch but didn't look at that mechanical aspect.

 

Keep a close look then.

Edited November 1, 2007 by Sony

[King]

hear to hear ur car is ok........

there is a reason why is call sillyspeed

that what we alfa drivers call it

manual is the way to go!!!

[Mash4077]

Hi, just saw this thread. I think I had the same problem with my former 156 2.0 TS selespeed. This was about 2 years back. When I just tap the accelerator moving off from standstill in gear 1, the car would jerk forward. It was quite irritating, not to mention embarassing.

 

Sent the car in to agent, and they diagnosed the problem quite fast. They told me they made some adjustments... I know this is not much help, but really couldn't recall what was explained to me. The point is, no mechanical parts were replaced, and it was a simple recalibration/adjustment of some sort. My car had abt 70k on the odo then. Problem never return till I sold off the car this year.

[Firstcall]

You really have to press them to refund you the 2.5k that they erroneously charge you. Go to CASE to help mitigation if necc.

[Felipe]

just saw yr thread so maybe can give u some advice. Firstly, let's establish yr driving a Fiat Panda cos one of the posts said u drive an alfa.

 

Selespeed is the same as duologic, semi automatic clutchless manual. For Alfa agent, selespeed is covered under warranty till 60k. i don't see why TTS should have a different policy when it's the same technology. Besides, Alfa drivers are known to 'thrash' their cars more.

 

I don't know how severe the jerking is, but selespeed can be abit jerky, especially from 1st to 2nd gear. Still maybe, u can try out other Panda owners' car and decide if it's normal.

 

Selespeed is not difficult to maintain. It's been around since the 90s and the right workshops are more than capable of handling problems. They've seen all kinds of stuff about it. If need be, bring to Alfa Sportivo or Alfa City. They are all near TTS sin ming.

 

Lastly, i wish you hadn't paid $2500! What in the world is that for??? If i were you, i would leave my car and refuse to take it back. But since u already have, 1st step is to ask for a refund. You must get the refund citing warranty terms. If agent insists warranty does not cover selespeed, tell him Alfa covers it till 60k, so why not Fiat till at least 60k? Besides, $5k for a gearbox is def not a wear and tear issue anymore at that mileage. If not, last resort, write to ST, newpaper. Good luck and if ever get a Fiat again, avoid selespeed unless u are prepared to spend money past the warranty stage.